Luke warm, flavorless pizza. Zero customer service. Will not return, would not recommend.
Joe L
This place is hit and miss, sometimes it’s perfect and other times it’s not so great.
Fast food is fast food, but customer service is what makes the experience for me and sometimes they just miss the mark.
Atmosphere: 3
Food: 3
Service: 3
brendan smith
Do not work here, the employees are nice, but if they fire you, they will not tell you why, even if there is no reason to fire you.
Atmosphere: 1
Megan Yancy
I was doordashing for this place at the time and they only have teenagers in there and none of them seem to know what they were doing I waited almost 15 minutes for ranch meanwhile the people's pizza was getting cold.
Atmosphere: 1
Food: 1
Service: 1
William Bryan
By far, the rudest people I’ve ever met I walked in my order was still being cooked, so I sat down by the front counter, the girl who helped me saw exactly where I was and when my order was done, she just said it up top did not say anything to me. Finally I noticed something about 10 minutes later, walked up and asked what the name on the order was the other girl rudely said the name no thank you no smile no nothing
Laura Streeter
Well I called in a pizza at 5:51pm, they said 25 min. I arrived there at 6:10pm, paid at the drive thru. They asked me to pull forward to the white line, it would be 5 min. Another truck pulled over into the #1 waiting area, about 5 minutes after me. At 6:32, they bring the order to the guy in the #1 spot. At 6:34, I walked into the restaurant and asked about my order, they said it was in the oven. About 2 minutes later, they bring it out to me and said they were sorry. The problem with all of this, the pizza wasn't even hot. So it obviously was just forgotten. Next time I will got to the pizza barn. Their pizza is better.
Food: 3
Service: 1
Landon Knight
Long time Geno’s customer here. Mostly at Fort Smith locations. However, the last two times I have visited this Greenwood location it has been absolutely filthy. The front counter, salad bar, floor, and the bar that has the straws, napkins etc, all filthy. This place needs a deep cleaning and then needs to be consistently kept up.
Landon Knight
Long time Geno’s customer here. Mostly at Fort Smith locations. However, the last two times I have visited this Greenwood location it has been absolutely filthy. The front counter, salad bar, floor, and the bar that has the straws, napkins etc, all filthy. This place needs a deep cleaning and then needs to be consistently kept up.
Atmosphere: 1
Service: 1
Barbie Farr
Greenwood Arkansas was very unprofessional when I told them they overcharged me for a meal deal. She rolled her eyes and stated that they didn’t have a website it must have been fort smith. The WEBSITE I looked at was Greenwoods. I will never go back to that location
Jerry West
Let me start with the positive. Food tastes good; however, all but three tables were dirty. Napkins, straws, and various other trash scattered on the floor throughout. Salad bar was down to the bottom of canisters and needed wiped down and restocked. No soap in ladies room begs to ask how employees wash hands before returning to work let alone customers. At least five kids on duty. This is at 6:45 on a Wednesday night and I might add that there were no cars in parking lot when we pulled in. For $50 I expect a little more. The managers need to make surprise visits. They don’t do a very good job managing The Dari down the street either. We quit eating at the Dari due to wrong orders every time. If they’re not going to monitor their restaurants better than this, they should consider selling to someone who cares more.
Shelby is the worst manager. She sent only half my order with for dash, and would not do anything to fix it. Had to reorder missing items. Wound up paying $50 for two slices of cold pizza.
Atmosphere: 1
Food: 1
Service: 1
Jack Entrekin
Ordered on rhe phone, was told 25 to 30 minutes, got there 25 minutes after ordering. As I was paying I watched them cutt up the same 2 pizzas I had ordered. I finally got my order 1 hr after ordering. Drive to Fort Smith it is a lot faster.
Atmosphere: 1
Food: 1
Service: 1
Johnathan Riddle
Waited over 30 minutes for a nasty calzone. They done have no pride in their business
Johnathan Riddle
Waited over 30 minutes for nasty 12 dollar calzones
Luke warm, flavorless pizza. Zero customer service. Will not return, would not recommend.
This place is hit and miss, sometimes it’s perfect and other times it’s not so great.
Fast food is fast food, but customer service is what makes the experience for me and sometimes they just miss the mark.
Atmosphere: 3
Food: 3
Service: 3
Do not work here, the employees are nice, but if they fire you, they will not tell you why, even if there is no reason to fire you.
Atmosphere: 1
I was doordashing for this place at the time and they only have teenagers in there and none of them seem to know what they were doing I waited almost 15 minutes for ranch meanwhile the people's pizza was getting cold.
Atmosphere: 1
Food: 1
Service: 1
By far, the rudest people I’ve ever met I walked in my order was still being cooked, so I sat down by the front counter, the girl who helped me saw exactly where I was and when my order was done, she just said it up top did not say anything to me. Finally I noticed something about 10 minutes later, walked up and asked what the name on the order was the other girl rudely said the name no thank you no smile no nothing
Well I called in a pizza at 5:51pm, they said 25 min. I arrived there at 6:10pm, paid at the drive thru. They asked me to pull forward to the white line, it would be 5 min. Another truck pulled over into the #1 waiting area, about 5 minutes after me. At 6:32, they bring the order to the guy in the #1 spot. At 6:34, I walked into the restaurant and asked about my order, they said it was in the oven. About 2 minutes later, they bring it out to me and said they were sorry. The problem with all of this, the pizza wasn't even hot. So it obviously was just forgotten. Next time I will got to the pizza barn. Their pizza is better.
Food: 3
Service: 1
Long time Geno’s customer here. Mostly at Fort Smith locations. However, the last two times I have visited this Greenwood location it has been absolutely filthy. The front counter, salad bar, floor, and the bar that has the straws, napkins etc, all filthy. This place needs a deep cleaning and then needs to be consistently kept up.
Long time Geno’s customer here. Mostly at Fort Smith locations. However, the last two times I have visited this Greenwood location it has been absolutely filthy. The front counter, salad bar, floor, and the bar that has the straws, napkins etc, all filthy. This place needs a deep cleaning and then needs to be consistently kept up.
Atmosphere: 1
Service: 1
Greenwood Arkansas was very unprofessional when I told them they overcharged me for a meal deal. She rolled her eyes and stated that they didn’t have a website it must have been fort smith. The WEBSITE I looked at was Greenwoods. I will never go back to that location
Let me start with the positive. Food tastes good; however, all but three tables were dirty. Napkins, straws, and various other trash scattered on the floor throughout. Salad bar was down to the bottom of canisters and needed wiped down and restocked. No soap in ladies room begs to ask how employees wash hands before returning to work let alone customers. At least five kids on duty. This is at 6:45 on a Wednesday night and I might add that there were no cars in parking lot when we pulled in. For $50 I expect a little more. The managers need to make surprise visits. They don’t do a very good job managing The Dari down the street either. We quit eating at the Dari due to wrong orders every time. If they’re not going to monitor their restaurants better than this, they should consider selling to someone who cares more.
Atmosphere: 1
Food: 4
Service: 3
Restaurantji Recommends
Shelby is the worst manager. She sent only half my order with for dash, and would not do anything to fix it. Had to reorder missing items. Wound up paying $50 for two slices of cold pizza.
Atmosphere: 1
Food: 1
Service: 1
Ordered on rhe phone, was told 25 to 30 minutes, got there 25 minutes after ordering. As I was paying I watched them cutt up the same 2 pizzas I had ordered. I finally got my order 1 hr after ordering. Drive to Fort Smith it is a lot faster.
Atmosphere: 1
Food: 1
Service: 1
Waited over 30 minutes for a nasty calzone. They done have no pride in their business
Waited over 30 minutes for nasty 12 dollar calzones
Service and quality is very poor.
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