Colton's Steak House & Grill

I actually have a mixed review as we had eaten here on Saturday Nov 8th and had great service and perfect food. This prompted us to return Sunday Nov 16th. What a sad mistake. My husband and i both ordered the sirloin steak tips (as we did previously) only this time they were over done (which is better than undercooked i guess) so were kinda chewy. There were basically NO peppers and onions except a few stranglers that happened to make it in there. My husbands baked potato arrived with sour cream and NO butter. My side of mixed vegetables (broccoli, cauliflower, and carrots wasn't even cooked. The whole meal was just a complete disappointment. Will never return again after that experience. I'll also point out we had not been to this location in years because of a previous awful experience. We were trying to give them another chance. No more.

Harrison AR location. We visited Saturday evening. I ordered a plate that included one side. Waitress said it comes with 2. I pointed out it said one but she said you get 2 so I said I’ll take a salad then. Husband ordered and she said you get 2 so he ordered 2. Country fried steak with a choice of white gravy or mushroom brown gravy. He ordered the later. When it came there was white gravy on the steak and a thing of mushroom gravy on the side. You can’t exactly mix the 2 but he didn’t say anything, he just ate it with the white gravy. Bill came and after he gave them his card noticed they charged us for the salad and the mushroom gravy. Called the waitress over and said you are the one that said it comes with 2 sides and the mushroom gravy was the choice of gravy (husband only got one of his sides) She came back a little later all apologetic and said the manager didn’t have time to fix it but she would issue us a credit later. Well here we are 3 days later and that credit has never appeared.

Was seated with a new server who did not properly greet her self, and was looking around for help but fumbled through it. I ordered a Sirloin, Salad, and Soup. I asked for a straw and honey for the rolls and neither were brought to m. My salad and soup arrived with my entree. The soup was like warm at best. The manager on duty attempted to make it up by taking a few dollars off, bringing me a straw, and honey, and getting me another soup but by this point the damage was done. Will probably not return to this location

Atmosphere: 3

Food: 3

Service: 1

Energetic and friendly server made up for the poor quality of steaks. Group of 10 were handled well by a single waitress, but unfortunately, most of the steaks were either too fatty, too tough, or full of grizzle. They did help us celebrate a birthday, which was nice offering free ice cream for the birthday individual

Atmosphere: 4

Food: 3

Service: 5

Whoever your cook was today a noon time (I forgot to ask) was the best. He fixed my steak perfectly. I honestly have never had a steak taste like I did today. Yall need to keep that cook. We use to go all the time and loved it. But stopped going for awhile cause nobody could fix it right. Not sure if the cook was different then or what. But the one that fixed it today, I can still taste the savoriness of it. It was so tasty and so tender I could cut it with my fork.

Atmosphere: 5

Food: 5

Service: 5

Friendly, attentive staff. Ribeye was good, not great. Would definitely go again.

Smoked sirloin was as good as one could ask for!

Atmosphere: 5

Food: 5

Service: 5

We enjoyed great steaks and pork chop order...it was received to order...there was a mistake that was fixed with no argument and the waiter was very polite...they were very busy and was still very polite throughout the whole evening...it was a great experience...thank you so much

Atmosphere: 5

Food: 5

Service: 5

We visited on the evening of September 25, 2025. We sat at the table for a while and our assigned female server was walking by and never so much as greeted us. After about 15 minutes of being sat, we asked the server if we had a server. She snottily replied “I’ll go see and let you know” and she never returned or said another word to us. Another male server had then walked by and noticed we didn’t have drinks and he asked if no one has helped us yet. I told him that we had not. He apologized and said he would go ahead and take the table and get some drinks started. He was absolutely amazing. We loved having him serve us. I assume because we had 6 people the original female server had some sort of reason to not want to serve us or acknowledge us. I really appreciated him stepping up and we showed him that appreciation when tipping. He was an absolute pleasure to have as a server. I would recommend that he be in charge of training new staff upon being hired.

Atmosphere: 3

Food: 4

Service: 5

Nikki is a good salad maker.

Atmosphere: 5

Food: 5

Service: 5

Great food, everything was like it should be, it was busy but quick service!

Atmosphere: 5

Food: 5

Service: 5

ALPHA GAL safe menu!! It's so difficult to find a place when you have a laundry list of allergies. Food was great. Wonderful service.

Atmosphere: 5

Food: 5

Service: 5

Got our salad with our meal which should be first. My filet mingon had no bacon and looked like a normal steak. No refills on drinks at all. Husbands steak got cold waiting on heinz 57 and was told by the manager we should ask twice and they are short staffed. Not my problem

Atmosphere: 5

Food: 1

Service: 1

Terrible service didn’t get are drinks food was cold and host and servers were rude.

Atmosphere: 1

Food: 1

Service: 1

Nikki is a good salad maker.

Atmosphere: 5

Food: 5

Service: 5