One server was polite but distracted in a conversation. The other man in the kitchen ignored us completely and the woman was rude. Not once but twice.
Atmosphere: 3
Food: 5
Service: 3
Shannon Deck
It was good ?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Maria Lopez
Really good customer service. Burgers were good. Loved the funnel cake fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funnel Cake Sticks, Hamburger
Sarah
The ladies working here are very nice. Food was delicious and very well priced!
Atmosphere: 4
Food: 4
Service: 5
Ron Williams
The experience was worth the drive from Little Rock to West Helena for my foodie daughter who was visiting frm Virginia Beach and I. Great adventure. Truly the best coke in the land. Dairy bar ice cream cones possessed plenty of
My frist time. I heard alot of people talk about thier food .Try to stop by to try them.Great Food !!! Best Fire and Burger.But the reason i give them 2* because thier service.Cashier Lady name Barbara.I was there at 6.45pm.No one was there. Step in .ME: "Hi, how ya doing ?"Barbara :" Hey" Step to the POSMe : " My frist time here, give me mins lets me see what ya got .Can i get the Jumbo Burger ,i want the meal please !"Barbara : " What ya want ? "Me : " ohh , i want Jumbo Burger Meal"Barbara :" Whats ya want ?"Me : comfusing.... "im sorry ??"Barbara :" whats ya want in the burger ?"Me : " Ohhhh. Do i need to pick what is in my burger ?"Barbara : " Ya want everything !!"Me :"ohhh ok ok. I want everything but no Pickles"Barbara :" Whats eles ?"Me : " Thats all i needed !!!!"Im appreciate person !We are all appreciate our jobs.Appreciate our businese and our cilents.IM not really want to give the 3*BUT if the Owner saw the review please train her agian.Ya do the service and have a great review with great food.Please keep your staff in train.And be nice.
I love Burger Shack! Whenever I come back home I eat here. I have been away from Helena since 2004 and I have yet to find a burger place that is even remotely close to how good these burgers are.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Season Fries
Kathy Pal
Called in burger and still had to wait 15 minutes! Called twice because they disconnected the first time. Burger meat was old and rubbery. Hot dog was bad as well. I won’t order food from here again. Very dissatisfied.
Atmosphere: 2
Food: 2
Service: 2
Blake Bowlin
Great local burger for a cheap price.
Food: 5
Service: 5
Recommended dishes: Fries
Oneeye Tony
Great price and the food is great.. Great customer service, if you go through the drive thru the income don't work so pull up to the window.. will come back
Likely the best burger in 50 miles.
Food: 5
Service: 3
Great
Atmosphere: 5
Food: 5
Service: 5
Best. Burger. Ever! Cooked to perfection.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Hamburger
Best coke in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, BBQ
One server was polite but distracted in a conversation. The other man in the kitchen ignored us completely and the woman was rude. Not once but twice.
Atmosphere: 3
Food: 5
Service: 3
It was good ?
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Really good customer service. Burgers were good. Loved the funnel cake fries.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Funnel Cake Sticks, Hamburger
The ladies working here are very nice. Food was delicious and very well priced!
Atmosphere: 4
Food: 4
Service: 5
The experience was worth the drive from Little Rock to West Helena for my foodie daughter who was visiting frm Virginia Beach and I. Great adventure. Truly the best coke in the land. Dairy bar ice cream cones possessed plenty of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Fries, Cheeseburger
My frist time. I heard alot of people talk about thier food .Try to stop by to try them.Great Food !!! Best Fire and Burger.But the reason i give them 2* because thier service.Cashier Lady name Barbara.I was there at 6.45pm.No one was there. Step in .ME: "Hi, how ya doing ?"Barbara :" Hey" Step to the POSMe : " My frist time here, give me mins lets me see what ya got .Can i get the Jumbo Burger ,i want the meal please !"Barbara : " What ya want ? "Me : " ohh , i want Jumbo Burger Meal"Barbara :" Whats ya want ?"Me : comfusing.... "im sorry ??"Barbara :" whats ya want in the burger ?"Me : " Ohhhh. Do i need to pick what is in my burger ?"Barbara : " Ya want everything !!"Me :"ohhh ok ok. I want everything but no Pickles"Barbara :" Whats eles ?"Me : " Thats all i needed !!!!"Im appreciate person !We are all appreciate our jobs.Appreciate our businese and our cilents.IM not really want to give the 3*BUT if the Owner saw the review please train her agian.Ya do the service and have a great review with great food.Please keep your staff in train.And be nice.
Restaurantji Recommends
I love Burger Shack! Whenever I come back home I eat here. I have been away from Helena since 2004 and I have yet to find a burger place that is even remotely close to how good these burgers are.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Season Fries
Called in burger and still had to wait 15 minutes! Called twice because they disconnected the first time. Burger meat was old and rubbery. Hot dog was bad as well. I won’t order food from here again. Very dissatisfied.
Atmosphere: 2
Food: 2
Service: 2
Great local burger for a cheap price.
Food: 5
Service: 5
Recommended dishes: Fries
Great price and the food is great.. Great customer service, if you go through the drive thru the income don't work so pull up to the window.. will come back
Atmosphere: 5
Food: 5
Service: 5
Friendly people, food is awesome