I went through the drive through and no one answered the mic. I thought it was broken so I went inside. The lady at the counter was talking to a customer and wouldn’t even look at me or stop to take my order. No one was in the drive through or in line but me. The drive through worker was just standing there. She wouldn’t help me either. I left when the casher looked around me to say hi to someone who just walked in. Trash
Joshua Donner
Setting at the speaker ready to order for over 10 minutes now. Now I'm told another 20 minute wait..... not fast food. I should eat free then right???
Service: 1
Jon John
I have been parked multiple time when using the drive thru. It’s really contradicts the purpose of a drive thru. They put my cold pie in the bag with hot food. By the time I got home the pie was all but melted.
Atmosphere: 3
Food: 2
Service: 2
Patti Standridge
The crispy chicken was crispy.... and greasy enough to saturate the bun. The fries were cold and undercooked.
Atmosphere: 2
Food: 1
Service: 3
Olivia Swann
Joey was a king!!! I came at 9:30 AM really needing some chicken nuggets after a hard day at work, but breakfast doesn’t start till 10:30. Joey and his Manager made sure I got my nuggets anyway. Top-tier service!
Atmosphere: 5
Food: 5
Service: 5
Roosevelt Cunningham
Burger was cooked fresh .
Atmosphere: 4
Food: 4
Service: 4
jeremy parrault
The night manager whomever he is, blatantly lied said he has Noone but him here so it'll be 25 mins for him to cook everything, there are warmers for a reason he needs to learn how to do his job!!!!!!!
Anonymous
I’d give ZERO stars if I could. HORRIBLE HORRIBLE SERVICE! We ordered ahead on the app, almost 20 minutes before arriving. When we got to Burger King, the girl essentially screamed through the speaker to park to wait for our food. We waited for almost another 20 minutes. When our food was finally brought to us, she shoved the bag through the window without saying a word and walked away. She needs to be fired! Extremely rude every single time. Food wasn’t right and we were missing our sauces. Will never eat here again as long as she’s working there. We will take our business elsewhere that was better food and better customer service!
Amanda Brackenridge
Food was horrible, service sucked, smelt like weed inside the bathroom.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
Damarius Harris
worst customer service . You pull uo and they sigh over the speaker before, after, and during taking your order
The fries aren't salty but the employee's sure are, especially miss "Barbie sweatshirt" who wasn't even in a Burger King uniform and nearly threw our food at us after being incredibly rude taking our order, which she got wrong anyway and we had to go back in and request our missing food.
Zero stars Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Christopher Pratt
Was told only one employee was working and it would be 15-20 minute wait to get what we ordered. Ok we can wait...They were told to pull into the parking lot and wait 10 minutes before we could order...
Aleiah Morris
I'm not sure if this Burger King is under new management, but service was absolutely terrific! I haven't ordered anything from this Burker King in 6 months because of poor services in the past. But today we wanted something other than our usual fast food go-to's, to enjoy our Steelers game. And THEY DID NOT DISAPPOINT! except for the forgotten the dipping sauce but I'm totally okay with that. GREAT JOB J'VILLE BK!
Food: 5
Service: 3
Dina McMackins
The staff at this location are great. They go above and beyond to make me happy with my service and my food. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Croissant Sandwich, Fries, Crispy Chicken, Chicken Fries, Jr Whopper, Fiery Royal Crispy Chicken, Whopper and Onion Rings, Whopper Jr, Flame Grilled Beef
Yanni Thomas
I'll keep it short, me and my family went through the drive thru with a mobile order to be pulled around to the side only to receive cold fries and a burnt burger!! 15 minutes later..
I went through the drive through and no one answered the mic. I thought it was broken so I went inside. The lady at the counter was talking to a customer and wouldn’t even look at me or stop to take my order. No one was in the drive through or in line but me. The drive through worker was just standing there. She wouldn’t help me either. I left when the casher looked around me to say hi to someone who just walked in. Trash
Setting at the speaker ready to order for over 10 minutes now. Now I'm told another 20 minute wait..... not fast food. I should eat free then right???
Service: 1
I have been parked multiple time when using the drive thru. It’s really contradicts the purpose of a drive thru. They put my cold pie in the bag with hot food. By the time I got home the pie was all but melted.
Atmosphere: 3
Food: 2
Service: 2
The crispy chicken was crispy.... and greasy enough to saturate the bun. The fries were cold and undercooked.
Atmosphere: 2
Food: 1
Service: 3
Joey was a king!!! I came at 9:30 AM really needing some chicken nuggets after a hard day at work, but breakfast doesn’t start till 10:30. Joey and his Manager made sure I got my nuggets anyway. Top-tier service!
Atmosphere: 5
Food: 5
Service: 5
Burger was cooked fresh .
Atmosphere: 4
Food: 4
Service: 4
The night manager whomever he is, blatantly lied said he has Noone but him here so it'll be 25 mins for him to cook everything, there are warmers for a reason he needs to learn how to do his job!!!!!!!
I’d give ZERO stars if I could. HORRIBLE HORRIBLE SERVICE! We ordered ahead on the app, almost 20 minutes before arriving. When we got to Burger King, the girl essentially screamed through the speaker to park to wait for our food. We waited for almost another 20 minutes. When our food was finally brought to us, she shoved the bag through the window without saying a word and walked away. She needs to be fired! Extremely rude every single time. Food wasn’t right and we were missing our sauces. Will never eat here again as long as she’s working there. We will take our business elsewhere that was better food and better customer service!
Food was horrible, service sucked, smelt like weed inside the bathroom.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fries
worst customer service . You pull uo and they sigh over the speaker before, after, and during taking your order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The fries aren't salty but the employee's sure are, especially miss "Barbie sweatshirt" who wasn't even in a Burger King uniform and nearly threw our food at us after being incredibly rude taking our order, which she got wrong anyway and we had to go back in and request our missing food.
Zero stars
Do not recommend
Atmosphere: 1
Food: 1
Service: 1
Was told only one employee was working and it would be 15-20 minute wait to get what we ordered. Ok we can wait...They were told to pull into the parking lot and wait 10 minutes before we could order...
I'm not sure if this Burger King is under new management, but service was absolutely terrific! I haven't ordered anything from this Burker King in 6 months because of poor services in the past. But today we wanted something other than our usual fast food go-to's, to enjoy our Steelers game. And THEY DID NOT DISAPPOINT! except for the forgotten the dipping sauce but I'm totally okay with that. GREAT JOB J'VILLE BK!
Food: 5
Service: 3
The staff at this location are great. They go above and beyond to make me happy with my service and my food. Great job guys!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Croissant Sandwich, Fries, Crispy Chicken, Chicken Fries, Jr Whopper, Fiery Royal Crispy Chicken, Whopper and Onion Rings, Whopper Jr, Flame Grilled Beef
I'll keep it short, me and my family went through the drive thru with a mobile order to be pulled around to the side only to receive cold fries and a burnt burger!! 15 minutes later..
Atmosphere: 1
Food: 1
Service: 1
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