McDonald's

816 W Main St, Jacksonville
(501) 982-6656

Recent Reviews

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Cory Shelton

Not very healthy for me, but is a great fast food fix.

Atmosphere: 5

Food: 5

Service: 5

Don Cheekers

I had the pleasure of being served by the sweetest most professional young lady and I can confidently say she is a rising star in the service industry. From the moment I walked in, she made me feel valued—not just as a customer, but as a person. Her warm personality, attention to detail, and genuine care for those she serves set her apart from the rest.

In an industry where great service can sometimes feel robotic, she brings a refreshing authenticity. She listens, engages, and goes the extra mile to ensure every interaction is positive. Whether it’s remembering a customer’s preferences, offering thoughtful recommendations, or simply making sure everyone feels at home, she does it all with grace and professionalism.

It’s rare to find someone so naturally gifted in customer service, and I have no doubt that her career is only just beginning. If you have the chance to be served by her, consider yourself lucky—she is truly one to watch!
3/19/2025

Atmosphere: 5

Food: 5

Service: 5

Saoirse

The better McDonald’s in Jacksonville. I avoid 1st street and go to this one.

Atmosphere: 4

Food: 4

Service: 4

skylar bland

Closed over an hour early. We sat in the line for 30 min then they shut the lights off and didn’t say anything. Absolutely AWFUL service. We know why their ratings are so low….🤣

Chris Barela

Thank you so much Ms. Nastasia for the service you’re providing. I appreciate individuals doing their job well and going out of their way to give good customer service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 Pce Chicken Nuggets & Fries, Mcdouble, Cheeseburger

Steve Savell

Friendly staff. Food was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Mcmuffin, Sausage Burrito, Sausage Mcgriddles

Brian Lee Webber (Schnickelfritz)

The shakes here have been consistently good, the service a bit more expedited than in the past, although not all employees, rather, most employees, have an attitude of "you're bothering me", which resulted in the 3 star rating.

Dr Moto

Absolutely! Filthy all around..

Atmosphere: 1

Food: 1

Service: 1

Tarese Cunningham

They were our of french fries.

Shannon Delbuono

After ordering our food and asking for tomatoes & extra pickles on 2 chicken sandwiches, the workers didn't put tomatoes or extra pickles on both sandwiches and on one sandwich they didn't put lettuce. Highly disappointed that the workers can't follow simple directions.

Atmosphere: 1

Food: 1

Service: 3

robert jacobson

You've lost so much money by closing your icecream machine early. Why are you open if you don't serve food? This is why Sonic makes more money with a terrible location

Atmosphere: 1

Food: 1

Service: 1

Mike Mitchel

Dry burgers and old fries

Atmosphere: 4

Food: 3

Service: 3

AmericanGamingJack

Ice cream machine “broken” trash everywhere and little to no straws. Gave me a large drink in replace of the ice cream

Jack Thompson

Drive thru very slow

Food: 4

Service: 1

Duck Mccoy

Never puts salt on the fries even if asked specifically

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