Auntie Anne's

Tasty pretzels

Atmosphere: 3

Food: 3

Service: 3

The manager is rude and likes to yell at people in front of her customers. I said something jokingly and although one manager had made it seem like it was impossible to get a product in a decent time, she yelled and chastised me in front of other customers. I had heard she was rude but now I know she is. Won’t be ever eating there again. Get better service

Atmosphere: 1

Food: 3

Service: 2

Placed an online order and store was closed at noon and supposed to open at 11am my 12pm order wasn’t completed and won’t refund order. 0/5 stars, this business has been a let down for years!

I work in the mall and this is one of my favorite places to grab food on my break; fast and everyone there has been super friendly everytime I go!

Great did. Friendly workers

Atmosphere: 5

Food: 5

Service: 5

Service was great!! Food is always fresh. Overall just a great experience here. I recommend the pepperoni nuggets with ranch and blue razz berry lemonade to all of my coworkers! 10/10

Atmosphere: 5

Food: 5

Service: 5

Best pretzel I’ve ever had!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnamon Sugar Pretzel

I don’t know who needs to hear this but the man working the front on Dec 28 2024 around 2 pm was the rudest person I’ve dealt with in service. There is no need to act so rude when I’m just trying to get a pretzel. I understand working there must not be the best but that wasn’t caused by me and that man needs to have consequences to his actions. I will never go there again.

Atmosphere: 1

Food: 2

Service: 1

Very kind and welcoming, very clean and organized.

Atmosphere: 5

Food: 5

Service: 5

Best Service, organized and everything clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pretzel Bites

Wanted a quick treat so we stopped for some pretzels. There were 5 people working yet the pretzels didn't taste like they were just made? Also, they won't do a refill unless you purchase an entirely new drink - who in the world still does this?

Atmosphere: 4

Food: 3

Service: 5

I ordered online and then had to wait for my food because it wasn't ready. I was very disappointed in the lack of accountability in this store as declined in quality

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Mini Pretzel Dogs Bucket

terrible service from the cashier

Service: 1

Park pPlaza Mall: Male cashier barely spoke up and a lady behind kept answering my questions for him. Her voice was dry and methodical. Poor service!! I wish if people in customer service don't like their jobs, just do something different. No one made you apply and work here. Geesh. ?

Atmosphere: 1

Food: 3

Service: 1

Customer service is severely lacking. We asked for a cup to go with the $2.49 bottle of water we purchased for our two year old. The worker was incredibly rude and told my husband multiple times “we don’t give out cups” even when he said it was for a two year old and we had purchased two pretzels and mini dogs. I find it very frustrating that we spent $25 here and the lady was so rude.

Atmosphere: 1

Food: 3

Service: 1