All my fault because I paid but my son tried not to cry because it was so bad to not hurt my feelings. I called to see if they had any of their oreo cakes in the freezer like most BR's do and she said yes. Had the size I needed so no request for a cake was made. She even wrote Happy Birthday on it....however I had no clue she was not the baker apparently and was left to do things on her own. The chocolate was swirled on the top like a last minute decision instead of drizzled around the cake and there were only 3 plops of icing on top and I had to ask for oreos on top and she only put broken pieces. I'm so disappointed in this cake....and seeing my son be upset but trying not to be just broke me. If you can't make it like the pictures on the website close your store!
Service: 1
Peyton Anderson
Ordered from Uber eats and they were out of 2 flavors. I asked them to refund the missing flavors and leave them out but they refused and would not let the drivers leave unless I gave a substitution. They wouldn’t even leave them out without giving a refund.
Service: 1
Janasia Withers
ZERO stars!! Super rude, rolls eyes, talks shit in a different language, double charged me.
Atmosphere: 1
Food: 1
Service: 1
Khamauri # Kk Harris
I love everything about Baskin robins I went in there plenty of times and had my food right every-time it’s always taste good for the whole haven’t tried Baskin robins and want to try it go to Baskin robins,Chenal,Little Rock Arkansas and also just for a reminder try wild and reckless it is my favorite ice-cream I love it and I get it all the time but do not try bubble gum in my opinion if you like very sweet stuff the bubble gum flavor is for you and for the wild and reckless one has a very fruity taste and it’s very flavorful the bubble gum ice cream has real bubble gum in there I almost choked and it is ok in my opinion I will rate it a 6/10 but without the bubble gum pieces it would be a 10/10 I love Baskin robins so much and that’s really all i can eat all day to have an dessert the costumer serves is excellent I took mines to go and I hope y’all go check it out 🙂😋🍦
Atmosphere: 5
Food: 5
Service: 5
Haylee cappuccetti
They are super lazy they sent me a pie that wasn't even grasshopper pie and instead of saying they didn't have it they sent us the wrong thing and took our money it was suppose to be a grass hoper pie and smores pint of ice cream and they got it totally wrong and then they where super rude to my mom onthe phone. If I could give zero stars I would. Need new employees.
Atmosphere: 1
Food: 1
Service: 1
Kevin P
I was so into eating the mousse chocolate ice cream I forgot to take a picture
Atmosphere: 5
Food: 5
Service: 5
Mckenzie Hubbard
Today me and my sister went in around 6:00 and the young lady who was working was very rude. When she asked me what I wanted, I told her I was still looking because I didn’t know what I wanted and she replied with “yeah yeahh okay” in a rude way. Also, she was rolling her eyes and just simply had a bad attitude while she was serving my sister.
Service: 1
Kiki L
If only they could make a milkshake properly. Who wants a watery loose shake? I decided to try once more after several attempts to get a properly textured shake. I told her per usual to make it THICK and not to add too much milk. Well, again today my shake is way too loose. I give up. Two stars because the facility is clean. However, The employee should be using gloves to scoop the ice cream. Their hands are touching it when they scoop.
Jermaine Poe
April 9th 2024 7:00 pm. i no longer live in the area but I went to get my regular milkshake like normal. Vanilla based milk shake with waffle cone crunched in it. It never been a problem until today, I was denied that service. The lady there was rude, and Instead of her trying to please me as the customer(after taking 5 min to service me because she all on the phone) , she’s worried about whose adding a waffle cone to the blenders (that’s only work for ice cream) as she states. But I will not b coming back. Also add waffle cone topping to the menu if yall can’t blend up a waffle cone, even though I’ve had it done over the years. With her acne filled face. Get better staff and keep it clean
Atmosphere: 1
Food: 1
Service: 1
naudia
Horrible. This is the worst place I have ever been to. They are very unprofessional and untidy. Please go anywhere but here. The cashier is so beyond rude and unwilling to do anything. Any person I know says the same thing if they have been to this facility. Save yourself the dissatisfaction. One of my worst encounters was with Pria. She is so rude and beyond lazy. Horrible.
Avoid at all cost. The marshmallows were hard as a rock and they still served them. Younger Indian girl had a bad attitude about me asking for a refund. Should’ve went to
Atmosphere: 1
Food: 1
Service: 1
Maribel Zamora
They are running a special of buy a scoop get a scoop free. It's a scam, I went there and said they do have that promo and in the end we were still charged regular price. 1 star for false advertising. If you don't check your receipts you don't even notice.
Shahnawaz Qureshi
Are you back from the tornado
Robert Mosley
Review already done
Mrs T
Service is horrible. I've been in there twice. The same lady was behind the counter each time. She acted as though she was having a bad day...on both occasions. I'll spend my coins elsewhere. I'd definitely pay more for better service. The store was clean though.
All my fault because I paid but my son tried not to cry because it was so bad to not hurt my feelings. I called to see if they had any of their oreo cakes in the freezer like most BR's do and she said yes. Had the size I needed so no request for a cake was made. She even wrote Happy Birthday on it....however I had no clue she was not the baker apparently and was left to do things on her own. The chocolate was swirled on the top like a last minute decision instead of drizzled around the cake and there were only 3 plops of icing on top and I had to ask for oreos on top and she only put broken pieces. I'm so disappointed in this cake....and seeing my son be upset but trying not to be just broke me. If you can't make it like the pictures on the website close your store!
Service: 1
Ordered from Uber eats and they were out of 2 flavors. I asked them to refund the missing flavors and leave them out but they refused and would not let the drivers leave unless I gave a substitution. They wouldn’t even leave them out without giving a refund.
Service: 1
ZERO stars!! Super rude, rolls eyes, talks shit in a different language, double charged me.
Atmosphere: 1
Food: 1
Service: 1
I love everything about Baskin robins I went in there plenty of times and had my food right every-time it’s always taste good for the whole haven’t tried Baskin robins and want to try it go to Baskin robins,Chenal,Little Rock Arkansas and also just for a reminder try wild and reckless it is my favorite ice-cream I love it and I get it all the time but do not try bubble gum in my opinion if you like very sweet stuff the bubble gum flavor is for you and for the wild and reckless one has a very fruity taste and it’s very flavorful the bubble gum ice cream has real bubble gum in there I almost choked and it is ok in my opinion I will rate it a 6/10 but without the bubble gum pieces it would be a 10/10 I love Baskin robins so much and that’s really all i can eat all day to have an dessert the costumer serves is excellent I took mines to go and I hope y’all go check it out 🙂😋🍦
Atmosphere: 5
Food: 5
Service: 5
They are super lazy they sent me a pie that wasn't even grasshopper pie and instead of saying they didn't have it they sent us the wrong thing and took our money it was suppose to be a grass hoper pie and smores pint of ice cream and they got it totally wrong and then they where super rude to my mom onthe phone. If I could give zero stars I would. Need new employees.
Atmosphere: 1
Food: 1
Service: 1
I was so into eating the mousse chocolate ice cream I forgot to take a picture
Atmosphere: 5
Food: 5
Service: 5
Today me and my sister went in around 6:00 and the young lady who was working was very rude. When she asked me what I wanted, I told her I was still looking because I didn’t know what I wanted and she replied with “yeah yeahh okay” in a rude way. Also, she was rolling her eyes and just simply had a bad attitude while she was serving my sister.
Service: 1
If only they could make a milkshake properly. Who wants a watery loose shake? I decided to try once more after several attempts to get a properly textured shake. I told her per usual to make it THICK and not to add too much milk. Well, again today my shake is way too loose. I give up. Two stars because the facility is clean. However, The employee should be using gloves to scoop the ice cream. Their hands are touching it when they scoop.
April 9th 2024 7:00 pm. i no longer live in the area but I went to get my regular milkshake like normal. Vanilla based milk shake with waffle cone crunched in it. It never been a problem until today, I was denied that service. The lady there was rude, and Instead of her trying to please me as the customer(after taking 5 min to service me because she all on the phone) , she’s worried about whose adding a waffle cone to the blenders (that’s only work for ice cream) as she states. But I will not b coming back. Also add waffle cone topping to the menu if yall can’t blend up a waffle cone, even though I’ve had it done over the years. With her acne filled face. Get better staff and keep it clean
Atmosphere: 1
Food: 1
Service: 1
Horrible. This is the worst place I have ever been to. They are very unprofessional and untidy. Please go anywhere but here. The cashier is so beyond rude and unwilling to do anything. Any person I know says the same thing if they have been to this facility. Save yourself the dissatisfaction. One of my worst encounters was with Pria. She is so rude and beyond lazy. Horrible.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Avoid at all cost. The marshmallows were hard as a rock and they still served them. Younger Indian girl had a bad attitude about me asking for a refund. Should’ve went to
Atmosphere: 1
Food: 1
Service: 1
They are running a special of buy a scoop get a scoop free. It's a scam, I went there and said they do have that promo and in the end we were still charged regular price. 1 star for false advertising. If you don't check your receipts you don't even notice.
Are you back from the tornado
Review already done
Service is horrible. I've been in there twice. The same lady was behind the counter each time. She acted as though she was having a bad day...on both occasions. I'll spend my coins elsewhere. I'd definitely pay more for better service. The store was clean though.
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