Bless this store and their workers, they cannot get an order right. Please check before you leave…
Atmosphere: 4
Food: 5
Service: 3
Alberto
Young man gave great service (Trenton) even working overtime. Got my order correct ,but reason for all stars was that his work ethic and his politeness is how workers should be. Makes you go back and eat there again. Keep up the work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad
Isaac Mashman
It's a Chick-fil-A! Service is always good, quality of food is consistent. The only thing is the parking lot and pulling in and out can be a challenge. There's also no inside seating area like most.
Atmosphere: 5
Food: 5
Service: 5
Josephine Gregory (Josie)
Chick-fil-a is known for being an easy in, easy out sorta place. Most locations have the drive through down to a science.
This location was no exception, but what stood out was my server, Erica/Erika, who had the patience of a saint and helped me move into a faster line, figured out what I was trying to order when I was all over the place, and threw in extra ketchup when she heard my toddler ask for it from the back seat.
Looking forward to coming again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Lucky ninja
Rude staff and apparently management, no attention to detail they obviously don't care about the customers, starts with a mobile order pull up wait 5 mins not busy they just are taking other peoples orders where you pick up the food 🤦♂️, after a 5 min wait and 3 cars behind me, and a male employee finally screams asking my name (from inside the restaurant I'm a lane away with a truck blocking my view in my vehicle)!mind you it's a mobile order I've been here 5 mins only mobile order here and car and color is listed as well I yell back my name frustrated I shouldn't have to scream he should walk over and ask , ok another 2 min wait then some young white lady with a attitude screams asking the same thing what's my name, I scream back and mention I've been here over 5 mins and then she screams "did I check in?" I reply of course I've been waiting over 5 mins already gave my name now to multiple people and she tells me not to be rude 🤦♂️ All over one milkshake! Sincerely someone never revisiting this establishment!
Atmosphere: 1
Food: 1
Service: 1
Matt Tortorich
In town from an hr away for an appointment, food was good, but wrong order
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Spicy Chicken Sandwich
Jasmine Johnson
I will like to say I order a mobile order and got my food and as I made it home then got out the car and grab my bag the bag ripped open and all of my fries wasted. You guys need better bagging because it was a straight line down my bag waste of food dropped for no reason.
Service: 1
Annette Shifflett
Super busy but my large catering order was ready and hot.
I used to love this Chick-fil-A. Long story short the management/manager is a jerk for no reason, my long rant after this is why. I used to come here like every other day for my girlfriend to buy her the frosted coffees due to her obsession. I have to drive around 30 minutes to get back home, so I typically pay for two of the frosted coffees and ask them to put it in one of the large insulated cups to keep it "frosted" during my drive. This used to not be a problem, but lately management has changed or something and they no longer will put the drinks into one large cup for me. Seemingly small issue honestly, but my problem is more how they handle it recently. The employees were very nice about it and simply said they would ask about it. When I pulled around to the window after paying I got to see the employees asking the manager lady about putting it in the cup and she quite literally waved her hand at them and walked away. If they had just given some generic "it's company policy" bs or something that's one thing but management openly being rude to not only me but the employees just trying to help me is super uncool. Very far from the typical Chick-fil-A experience at other locations. I don't usually write bad reviews but this is uncharacteristically bad service. Also just for another small rant, it doesn't even make sense to not use the large cup if I am paying for the two coffees still? Two frosted coffees fill one large cup perfectly, but by not just using the one cup, they use a cardboard cup holder, two of the small plastic cups, one large cup, and the three straws for something that only needs one cup and a straw. It logically does not make sense to make my life more difficult and waste more of the store resources while also being an ass about it. The rest of the food is still pretty good which is why I gave it two stars. It's just hard to enjoy it while covered by coffee from putting my drinks into a cup and throwing some extra straws in the trash for some baby turtles to choke on. Long story about something small just to say go to a different Chick-fil-A if you have any special requests or care more about the service.
Atmosphere: 3
Food: 4
Service: 1
Brandon Hallman
Went through the drive through. They didn’t put any fries in my kids meals. (3). Also only gave us 2 ice creams of the 3. Called the store twice to speak to an in store manager and they answered and hung up 3 times in a row. Absolutely wild. Now I have to pay 29 dollars to pay door dash to run me the rest of the food. Wonderful. The. I tried to call the “care” team due to problem with order as that is an option. And ALSO HUNG UP ON. This Chick-fil-A is not what I’m used to everywhere else.
Maddy took my order and she was fantastic. Whatever you’re paying her, it isn’t enough! First time to order the pimento cheese chicken sandwich. Awesome!!! I’ll be back. Great service. Great food. Great experience.
Tried to call this location 4 times to give them a heads up that I would be coming by to grab a 40 ct order of chicken minis, the phone rang 3 times and was hung up every time. So I called the Broadway location, a very nice gentleman answered and took my order over the phone. I would rather drive out of my way knowing that I won’t be sitting in the Markham location’s parking lot for an extra 30 minutes while they prepare my large order because they don’t have enough food ready when I get there and they were too lazy to pick up the phone.
Bless this store and their workers, they cannot get an order right. Please check before you leave…
Atmosphere: 4
Food: 5
Service: 3
Young man gave great service (Trenton) even working overtime. Got my order correct ,but reason for all stars was that his work ethic and his politeness is how workers should be. Makes you go back and eat there again. Keep up the work.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Market Salad
It's a Chick-fil-A! Service is always good, quality of food is consistent. The only thing is the parking lot and pulling in and out can be a challenge. There's also no inside seating area like most.
Atmosphere: 5
Food: 5
Service: 5
Chick-fil-a is known for being an easy in, easy out sorta place. Most locations have the drive through down to a science.
This location was no exception, but what stood out was my server, Erica/Erika, who had the patience of a saint and helped me move into a faster line, figured out what I was trying to order when I was all over the place, and threw in extra ketchup when she heard my toddler ask for it from the back seat.
Looking forward to coming again.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Rude staff and apparently management, no attention to detail they obviously don't care about the customers, starts with a mobile order pull up wait 5 mins not busy they just are taking other peoples orders where you pick up the food 🤦♂️, after a 5 min wait and 3 cars behind me, and a male employee finally screams asking my name (from inside the restaurant I'm a lane away with a truck blocking my view in my vehicle)!mind you it's a mobile order I've been here 5 mins only mobile order here and car and color is listed as well I yell back my name frustrated I shouldn't have to scream he should walk over and ask , ok another 2 min wait then some young white lady with a attitude screams asking the same thing what's my name, I scream back and mention I've been here over 5 mins and then she screams "did I check in?" I reply of course I've been waiting over 5 mins already gave my name now to multiple people and she tells me not to be rude 🤦♂️
All over one milkshake!
Sincerely someone never revisiting this establishment!
Atmosphere: 1
Food: 1
Service: 1
In town from an hr away for an appointment, food was good, but wrong order
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Spicy Chicken Sandwich
I will like to say I order a mobile order and got my food and as I made it home then got out the car and grab my bag the bag ripped open and all of my fries wasted. You guys need better bagging because it was a straight line down my bag waste of food dropped for no reason.
Service: 1
Super busy but my large catering order was ready and hot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Sauce, Grilled Chicken Sandwich
I used to love this Chick-fil-A. Long story short the management/manager is a jerk for no reason, my long rant after this is why. I used to come here like every other day for my girlfriend to buy her the frosted coffees due to her obsession. I have to drive around 30 minutes to get back home, so I typically pay for two of the frosted coffees and ask them to put it in one of the large insulated cups to keep it "frosted" during my drive. This used to not be a problem, but lately management has changed or something and they no longer will put the drinks into one large cup for me. Seemingly small issue honestly, but my problem is more how they handle it recently. The employees were very nice about it and simply said they would ask about it. When I pulled around to the window after paying I got to see the employees asking the manager lady about putting it in the cup and she quite literally waved her hand at them and walked away. If they had just given some generic "it's company policy" bs or something that's one thing but management openly being rude to not only me but the employees just trying to help me is super uncool. Very far from the typical Chick-fil-A experience at other locations. I don't usually write bad reviews but this is uncharacteristically bad service. Also just for another small rant, it doesn't even make sense to not use the large cup if I am paying for the two coffees still? Two frosted coffees fill one large cup perfectly, but by not just using the one cup, they use a cardboard cup holder, two of the small plastic cups, one large cup, and the three straws for something that only needs one cup and a straw. It logically does not make sense to make my life more difficult and waste more of the store resources while also being an ass about it. The rest of the food is still pretty good which is why I gave it two stars. It's just hard to enjoy it while covered by coffee from putting my drinks into a cup and throwing some extra straws in the trash for some baby turtles to choke on. Long story about something small just to say go to a different Chick-fil-A if you have any special requests or care more about the service.
Atmosphere: 3
Food: 4
Service: 1
Went through the drive through. They didn’t put any fries in my kids meals. (3). Also only gave us 2 ice creams of the 3. Called the store twice to speak to an in store manager and they answered and hung up 3 times in a row. Absolutely wild. Now I have to pay 29 dollars to pay door dash to run me the rest of the food. Wonderful. The. I tried to call the “care” team due to problem with order as that is an option. And ALSO HUNG UP ON. This Chick-fil-A is not what I’m used to everywhere else.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Maddy took my order and she was fantastic. Whatever you’re paying her, it isn’t enough!
First time to order the pimento cheese chicken sandwich. Awesome!!!
I’ll be back.
Great service. Great food. Great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Grilled Chicken Sandwich
Tried to call this location 4 times to give them a heads up that I would be coming by to grab a 40 ct order of chicken minis, the phone rang 3 times and was hung up every time. So I called the Broadway location, a very nice gentleman answered and took my order over the phone. I would rather drive out of my way knowing that I won’t be sitting in the Markham location’s parking lot for an extra 30 minutes while they prepare my large order because they don’t have enough food ready when I get there and they were too lazy to pick up the phone.
Service: 1
Good quick service for the drive thru
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Strawberry Milkshake
Fast Service and Friendly Staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Nuggets with Waffle Fries, Chick-Fil-A Sauce, Spicy Chicken Sandwich
I called twice trying to speak with a manager and they picked up the phone twice and hung it up both times.
Service: 1
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