LongHorn Steakhouse

The hostesses were unpleasant and difficult to get us seated, saying we couldn't sit until our entire party of 20 had all arrived; but...the waitress and bartender were awesome and made up for it. We all had great meals and enjoyed the place.

Atmosphere: 5

Food: 5

Service: 4

Backstory: I love the Longhorn franchise. However we've have several bad experiences at this location. My husband indulged me for date night tonight because Longhorn is one of my favorite restaurants and we haven't been in about 5-6 months due to his last experience. Husband sent his steak back 4 times the last time we came because they couldn't cook his steaks medium.

Today, our new waitress was amazing but we won't be back to this location. Based upon our experience she offered a discount that was not honored by the acting manager. We didn't even ask for a discount. That's the funny part
Spent 87 dollars for a meal that was subpar and not what we expected.
What went wrong: ordered the Passion fruit margarita and was told they don't make them on demand and only comes with Patron. I don't drink Patron sooo, I ordered another margarita. Why this pissed me off is that the last time I was here, they made it how I wanted it. Then we both ordered salads that were not chopped. Then the Mac n cheese tasted off/ awful. I just had it less than a month ago in the Memphis area and was excited to get it again. But it didn't didn't even come out with my meal because. They forgot about it. Sent it back as it had no flavor. Typically I only like to provide good or excellent reviews because I understand the impact of them. Today they did nothing right except have an amazing server on staff to keep us from completely walking out.

Atmosphere: 1

Food: 1

Service: 5

The men's restroom floor is very dangerous i almost fell the floor is so slick even going into the bathroom 6/ 18/2025.. i don't know what their using on the floor but if they don't change they could end up getting sued when someone falls in the bathroom !!..i don't know about the women's restroom..

Atmosphere: 3

Food: 3

Service: 3

Went with my best friend for my bday. Food was delicious

Atmosphere: 5

Food: 5

Service: 5

getting a order to go ,, takes a act of congress to get ...... water👀

Atmosphere: 1

Food: 1

Service: 1

Would not seat our family of nine. People kept walking around looking at us like zoo attractions! Said our table was getting prepped, but nothing was being done! The place wasn’t busy at all!

Service: 1

We had a great lunch every thing was good

Atmosphere: 4

Food: 5

Service: 3

Great food, friendly staff, decent price

Atmosphere: 5

Food: 5

Service: 5

It was okay. Nothing to write home about service was okay. I would recommend going to texas roadhouse down the road.

Atmosphere: 4

Food: 4

Service: 3

Brought the family in for a nice afternoon dinner. Everything was great. The service was awesome. I'm definitely coming back.

Atmosphere: 5

Food: 5

Service: 5

$$$ Prices have gone way up. The bill for two of us was $96 plus tip. That included one appetizer and two entrees (steaks) with one entree having a signature side.

Atmosphere: 3

Food: 5

Service: 4

We had a steak/shrimp combo meal that we shared and it was delicious. Our waiter and the cooks split the meal onto two plates for us which was surprising and appreciated.

Atmosphere: 4

Food: 4

Service: 5

Service's good food's great atmosohere coherent always pleased to go back.

Atmosphere: 5

Food: 5

Service: 5

Went on Father's Day. A little crowded and about a 30 minute wait.

Atmosphere: 5

Food: 5

Service: 5

Our waitress was awesome the food was delicious 😋

Atmosphere: 5

Food: 5

Service: 5