McDonald's

$ • Fast Food, Coffee Shops, Burgers

Hours:
14401 Arch Street Pike, Little Rock
(501) 261-7776

About McDonald's

McDonald's, a well-known fast-food restaurant, offers a mixed dining experience. While the food quality has improved, the customer service can be inconsistent. Some customers have praised the efficiency of the drive-thru, with orders being understood and prepared quickly. However, others have expressed concerns about the lack of genuine smiles from the staff and issues with management's treatment of employees. Additionally, some customers find the frequent requests for donations to the Ronald McDonald House to be intrusive. Recently, some customers faced disappointments, such as the restaurant being out of beef and struggles with the ice cream machine being down. Despite these challenges, one customer mentioned enjoying the newly returned Biscuits and Gravy. Overall, McDonald's remains a popular choice, providing a fast-paced dining option, but there is room for improvement in terms of customer service and employee relations.

Customers' Favorites

McDonald's Reviews

3.7
219 ratings
Restaurantji Rating
5
47%
4
20%
3
14%
2
8%
1
11%
Food
3.9
Atmosphere
3.7
Service
4.0

Share your opinion about McDonald's

Restaurantji Rating

10:30 Friday 1/1/21
Pulled into the drive through politely ordered 2 cheese burgers. Waited patiently for about 10 minutes got my cheese burgers and they were both cold to the touch. At first I politely Brought this up to the employee to which she retrieved the on duty manager manager who then proceeded to tell me that they were warm, I asked if she would make me new burgers as I was hungry and just wanted something to eat on my way home from work. She refused to make me new...read full review

I come here because it is 3 mins away but every time I get a steak egg and cheese bagel they seem to always mess it up the first time it seemed like they refused to give me egg whites they had to remake it three times and still didn't get it right and then today I went for breakfast and got the same egg steak bagel and there was only maybe two pieces of onion and no sauce 😠😠😠 the bagle was burnt if I wasn't in a hurry like most people when it comes to morning I would...read full review

This has to be the worst one in this chain.
Tonight they had no 1/4 lb meat . I ask if the chicken was fresh and didn’t get a straight answer. It is always one or the other cold sandwich or fries.
They may be owned by Little Caesars they were out of pizza both times I went through the drive thru
They change. Staff a lot . It has to be a ownership problem.
I have to tell them they never have the menu light on if they have one . No response from messages left at...read full review

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Hours

Monday 5AM - 11PM
Tuesday 5AM - 11PM
Wednesday 5AM - 11PM
Thursday 5AM - 11PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 6AM - 11PM
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