It’s ALWAYS something! I ask for a L fry i get a M if i ask for a M fry i get a S. Today i asked for TWO strawberry pies! I guess they were out, so they decided to give me one apple and one strawberry WITHOUT confirming this with me! What if I’m allergic to apples?! DONT GIVE ME WHAT YOU WANT ME TO HAVE, give me what i asked and paid for! If you don’t have it, SAY that and let the decision be my CHOICE!
Max Inman
Good food, bad service. I had to pull forward to wait for hash browns during breakfast. I took off then realized no coffee. Had to turn around and go back. Then on the way out realized I didn't get the creamer I asked for ...what the hell?
Atmosphere: 1
Food: 5
Service: 2
Eric Hutchins
Awful customer service I made an order in the app and my gf made an order in the app and we went up there to pick it up. When I arrived we gave them the codes to both orders. They handed us only one order so I asked them where mine was. They handed me my food and left out my frappe. I tried to tell them I ordered a frappe too. But they argued with me trying to tell me it did not go through. I showed them my order on the app and that it was paid for and they still tried to argue with me. So I at this point was getting a bit frustrated and raised my voice and told them to print off the receipt. And the receipt they gave me was not for my order and they realized they were wrong and asked me to pull up so they can bring it to me. When they came they slung the food at my gf and my gf said thank you. And the lady at the window had an attitude and said uh huh and slammed the window. When did children start working at mcdonalds? Like they did not apologize or anything. How is management letting behavior like this stand?
Atmosphere: 1
Food: 1
Service: 1
Emily Harris
I had the best experience at this Mcdonald’s! All of the workers were so cheerful and really made my day. I ordered french fries and they were perfectly warm and crispy!
Atmosphere: 5
Food: 5
Service: 5
Phylis Stroud
Seems like whatever McDonald's i visit my order is incorrect
Luna Yuan
Right now is 8:30 . No one was taking orders at 2 drive-thrus at this McDonald's. After waiting for 7 minutes, I drove to the checkout window to order. The person taking orders was very impatient, as if I shouldn't be there. I tried to enter the lobby to order, but all the doors were locked. It's 8:30 pm now. Are you serious? If there is a 0 star option, I will definitely not give it one star😤
Atmosphere: 1
Food: 1
Service: 1
Jami Caldwell
This McDonalds location has consistently terrible customer service, frequently turns off the shake machine or runs out the Coke early in the evening, sharing that “it’s done for the night”. Really wish management would tighten up. It seems like they’re just taking advantage of the fact that they’re the only McDonalds around for a few miles, isn’t concerned about perception or reputation.
Food: 3
Michael Dennis
Check your order. They’ll get it wrong.
Service: 1
Stephanie King
Waited 15 minutes fr them to forget my fries, no straw, no napkin. Pickles in my burger when I asked for no pickles and the sprite taste like carbonated water. $16 and I the worst McDonald’s food I’ve ever had. Also my burger had hard bread.
Keith Wagoner
Food was ok could've been a little hotter but best service I've ever had from a mcdonalds
Ice cream machine is never working. Always ask for a Dr. pepper and it is always a coke. Fix your ice cream machine because there’s no excuse find someone who can assemble it correctly and it not be out of service for 3 months.
Atmosphere: 1
Food: 1
Service: 1
Marybeth Lockwood
Hi! I wanted to make this very clear. I’m in a car with both of my grandmothers who need kind service and patience. We drove up here not only to get ourselves food, but to also get food for some homeless people down the road. So our order was quit long and it took us a minute to decide what was needed. The woman that was taking our order was extremely rude. I do not care how bad your day is. Their is no excuse to be rude the way she was being. We went up to the first window and it was the same woman. She continued to be rude. We gave her our card and payed and before we drove off she closed the window and gave us the nastiest look. The other women were nice as can be. One women who gave us our food when we had to pull off to wait was very patient with us. please consider who you hire. We were upset about that and upset that that woman would continue to be that way to other people who do not deserve it. Thank you 🤎
Atmosphere: 1
Harley AC
My burger tasted like it had been dug out of the trash. Worst McDonalds in LR right here
Andrew Balentine
The guy at the first window at 1:00 on Wednesday, Aug 21, 2024 was very friendly and had great customer service. - The reason for the 3 stars is because the girl at the second window had a terrible attitude and acted like it was my fault when she handed me someone else’s order. I only ordered 3 spicy McChickens and I placed the order through the app. I was directed to a reserved spot and had to wait forever to get a seemingly simple order. I don’t write negative reviews hardly ever, but her terrible attitude and eye roll made me upset enough to.
Kelly Adams
Just went through the drive through and wish I could remember the lady’s name who took my order and payment. She was absolutely great! Also, best fries I think I’ve ever had. Top notch. Thanks for the great service and food!
It’s ALWAYS something! I ask for a L fry i get a M if i ask for a M fry i get a S. Today i asked for TWO strawberry pies! I guess they were out, so they decided to give me one apple and one strawberry WITHOUT confirming this with me! What if I’m allergic to apples?! DONT GIVE ME WHAT YOU WANT ME TO HAVE, give me what i asked and paid for! If you don’t have it, SAY that and let the decision be my CHOICE!
Good food, bad service. I had to pull forward to wait for hash browns during breakfast. I took off then realized no coffee. Had to turn around and go back. Then on the way out realized I didn't get the creamer I asked for ...what the hell?
Atmosphere: 1
Food: 5
Service: 2
Awful customer service I made an order in the app and my gf made an order in the app and we went up there to pick it up. When I arrived we gave them the codes to both orders. They handed us only one order so I asked them where mine was. They handed me my food and left out my frappe. I tried to tell them I ordered a frappe too. But they argued with me trying to tell me it did not go through. I showed them my order on the app and that it was paid for and they still tried to argue with me. So I at this point was getting a bit frustrated and raised my voice and told them to print off the receipt. And the receipt they gave me was not for my order and they realized they were wrong and asked me to pull up so they can bring it to me. When they came they slung the food at my gf and my gf said thank you. And the lady at the window had an attitude and said uh huh and slammed the window. When did children start working at mcdonalds? Like they did not apologize or anything. How is management letting behavior like this stand?
Atmosphere: 1
Food: 1
Service: 1
I had the best experience at this Mcdonald’s! All of the workers were so cheerful and really made my day. I ordered french fries and they were perfectly warm and crispy!
Atmosphere: 5
Food: 5
Service: 5
Seems like whatever McDonald's i visit my order is incorrect
Right now is 8:30 . No one was taking orders at 2 drive-thrus at this McDonald's. After waiting for 7 minutes, I drove to the checkout window to order. The person taking orders was very impatient, as if I shouldn't be there. I tried to enter the lobby to order, but all the doors were locked. It's 8:30 pm now. Are you serious? If there is a 0 star option, I will definitely not give it one star😤
Atmosphere: 1
Food: 1
Service: 1
This McDonalds location has consistently terrible customer service, frequently turns off the shake machine or runs out the Coke early in the evening, sharing that “it’s done for the night”. Really wish management would tighten up. It seems like they’re just taking advantage of the fact that they’re the only McDonalds around for a few miles, isn’t concerned about perception or reputation.
Food: 3
Check your order. They’ll get it wrong.
Service: 1
Waited 15 minutes fr them to forget my fries, no straw, no napkin. Pickles in my burger when I asked for no pickles and the sprite taste like carbonated water. $16 and I the worst McDonald’s food I’ve ever had. Also my burger had hard bread.
Food was ok could've been a little hotter but best service I've ever had from a mcdonalds
Food: 3
Service: 5
Recommended dishes: Mcgriddles
Restaurantji Recommends
Ice cream machine is never working. Always ask for a Dr. pepper and it is always a coke. Fix your ice cream machine because there’s no excuse find someone who can assemble it correctly and it not be out of service for 3 months.
Atmosphere: 1
Food: 1
Service: 1
Hi! I wanted to make this very clear. I’m in a car with both of my grandmothers who need kind service and patience. We drove up here not only to get ourselves food, but to also get food for some homeless people down the road. So our order was quit long and it took us a minute to decide what was needed. The woman that was taking our order was extremely rude. I do not care how bad your day is. Their is no excuse to be rude the way she was being. We went up to the first window and it was the same woman. She continued to be rude. We gave her our card and payed and before we drove off she closed the window and gave us the nastiest look. The other women were nice as can be. One women who gave us our food when we had to pull off to wait was very patient with us. please consider who you hire. We were upset about that and upset that that woman would continue to be that way to other people who do not deserve it. Thank you 🤎
Atmosphere: 1
My burger tasted like it had been dug out of the trash. Worst McDonalds in LR right here
The guy at the first window at 1:00 on Wednesday, Aug 21, 2024 was very friendly and had great customer service. - The reason for the 3 stars is because the girl at the second window had a terrible attitude and acted like it was my fault when she handed me someone else’s order. I only ordered 3 spicy McChickens and I placed the order through the app. I was directed to a reserved spot and had to wait forever to get a seemingly simple order. I don’t write negative reviews hardly ever, but her terrible attitude and eye roll made me upset enough to.
Just went through the drive through and wish I could remember the lady’s name who took my order and payment. She was absolutely great! Also, best fries I think I’ve ever had. Top notch. Thanks for the great service and food!
Atmosphere: 5
Food: 5
Service: 5
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