Placed an online order for delivery. Requested a delivery time 2 hours later than I ordered. Rec'd a call from someone who later claimed to be the manager - 20 mins before my order was supposed to be delivered. He repeatedly told me they don't offer delivery. Argued with me about this. When I finally received my order nearly 30 mins late, it was HORRIBLE! Rotten avocado on my sandwich, soggy and ice cold bread, HOT salad, this was just the beginning. Called the store back to complain, manager continued to argue with me. Lied repeatedly, even though I had a record of the times of the previous calls. Had to threaten to call corporate office (and may still do it) to get any resolution. Claimed he would give me a refund to my card that was used to purchase the food. Requested an email confirmation of refund, have not received it. EXTREMELY disappointing to say the least.
Atmosphere: 1
Food: 1
Service: 1
Fred Brew
Conway Arkansas needs a location.
michael rouse
Schlotzsky's makes the best sandwiches on the face of the earth if you haven't tried them you're missing out
Food: 5
Recommended dishes: The Original, Pepperoni Pizza
Rachael Wright
Best Staff and the food is always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
adrishi yadav
Their food is always really good, and affordable.
The guy at the front was super nice!
Definitely will return.
Atmosphere: 5
Food: 5
Service: 5
Sandee Holloway
Great staff, great food. They really know how to make a sandwich
Atmosphere: 5
Food: 5
Service: 5
William Wilkerson
Love their original.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Original, Original Sandwich
Barbara Yates
Kudos to the Saturday November 2nd 2024 crew. I ordered online my sandwich was made exactly how I ordered and to perfection. The gentleman at the window was very polite and professional. Keep up the excellent work sir. So delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Sandwich
Holder Grace
Excellent. Great value for the amount of turkey on the sandwiches. The pizza was also an excellent choice.
Food: 5
Service: 5
Recommended dishes: Spicy Turkey BBQ Bacon Smokecheesy, Original Sandwich
Mariana Perez
I ordered a Barbecue chicken jalapeno pizza in the drive thru. Customer service was courteous and kind. But the quality of the pizza is not what it should of been when the bread is baked fresh daily. The pizza crust was flat, brown and tough. Normally it's thick, soft and off white in color. I drove from the other side of Little Rock because I wanted a pizza there. I spent over 12 dollars on a pizza that was poorly made. ?
The food is delicious and the staff are super friendly!
Atmosphere: 5
Food: 5
Service: 5
Abbas Jumani
Kalah and Marie were amazing. There sandwiches are delicious 100% recommended.
Atmosphere: 4
Food: 5
Service: 5
Brenda Brill
Love green goddess
Atmosphere: 5
Food: 5
Service: 5
Jill Bennett
I must give a huge shout-out to the young woman who helped me today. I WISH I had gotten her name because she was simply wonderful from the get-go. After I had gotten my sandwich, I had to go back in the store because I was having car issues. After giving me ice for my water (it’s hot af out there!)..this woman came out to try and help me figure out what was wrong with my car y’all!! She stayed with me til we got it figured out! She knew some mechanics and was beyond helpful. Schlotsky’s….this was at your Mara Lynn store around 5pm Thursday 6/13. Please recognize her!!!
Recommended dishes: The Original
cassandra Hawthorne
It was good food but service was not so good at this location no smiles no nothing as far as customer service was concerned
Placed an online order for delivery. Requested a delivery time 2 hours later than I ordered. Rec'd a call from someone who later claimed to be the manager - 20 mins before my order was supposed to be delivered. He repeatedly told me they don't offer delivery. Argued with me about this. When I finally received my order nearly 30 mins late, it was HORRIBLE! Rotten avocado on my sandwich, soggy and ice cold bread, HOT salad, this was just the beginning. Called the store back to complain, manager continued to argue with me. Lied repeatedly, even though I had a record of the times of the previous calls. Had to threaten to call corporate office (and may still do it) to get any resolution. Claimed he would give me a refund to my card that was used to purchase the food. Requested an email confirmation of refund, have not received it. EXTREMELY disappointing to say the least.
Atmosphere: 1
Food: 1
Service: 1
Conway Arkansas needs a location.
Schlotzsky's makes the best sandwiches on the face of the earth if you haven't tried them you're missing out
Food: 5
Recommended dishes: The Original, Pepperoni Pizza
Best Staff and the food is always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Their food is always really good, and affordable.
The guy at the front was super nice!
Definitely will return.
Atmosphere: 5
Food: 5
Service: 5
Great staff, great food. They really know how to make a sandwich
Atmosphere: 5
Food: 5
Service: 5
Love their original.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: The Original, Original Sandwich
Kudos to the Saturday November 2nd 2024 crew. I ordered online my sandwich was made exactly how I ordered and to perfection. The gentleman at the window was very polite and professional. Keep up the excellent work sir. So delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Sandwich
Excellent. Great value for the amount of turkey on the sandwiches. The pizza was also an excellent choice.
Food: 5
Service: 5
Recommended dishes: Spicy Turkey BBQ Bacon Smokecheesy, Original Sandwich
I ordered a Barbecue chicken jalapeno pizza in the drive thru. Customer service was courteous and kind. But the quality of the pizza is not what it should of been when the bread is baked fresh daily. The pizza crust was flat, brown and tough. Normally it's thick, soft and off white in color. I drove from the other side of Little Rock because I wanted a pizza there. I spent over 12 dollars on a pizza that was poorly made. ?
Food: 1
Service: 5
Restaurantji Recommends
The food is delicious and the staff are super friendly!
Atmosphere: 5
Food: 5
Service: 5
Kalah and Marie were amazing. There sandwiches are delicious 100% recommended.
Atmosphere: 4
Food: 5
Service: 5
Love green goddess
Atmosphere: 5
Food: 5
Service: 5
I must give a huge shout-out to the young woman who helped me today. I WISH I had gotten her name because she was simply wonderful from the get-go. After I had gotten my sandwich, I had to go back in the store because I was having car issues. After giving me ice for my water (it’s hot af out there!)..this woman came out to try and help me figure out what was wrong with my car y’all!! She stayed with me til we got it figured out! She knew some mechanics and was beyond helpful. Schlotsky’s….this was at your Mara Lynn store around 5pm Thursday 6/13. Please recognize her!!!
Recommended dishes: The Original
It was good food but service was not so good at this location no smiles no nothing as far as customer service was concerned
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Original Sandwich
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