I was served cold food (fries and tenders) even though I ordered ahead of time and was made to wait in the drive thru. The food was definitely NOT cooked to order and your drive window staff is rude and doesn’t understand what her position is nor the importance of it. The counter staff was very pleasant. The manager on duty lacked skill and basic common sense to resolve a very simple problem, making a mediocre error even worse. I enjoy the makeovers your edifices have gone through, but something is lacking in training and leadership. I’ve tried ignoring it over the past year and attributed it to change of management/growing pains, but something great has been lost. I hope you find it again soon. Thanks!
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Slim's Salad, Strawberry Cheesecake Jar Dessert
Jennifer Nickerson
Enjoyed my first time ever at Slim Chickens, hands down great. Customer service was exceptional. Kudos to the cashier, Jakyria. She made our visit enjoyable with her friendly, warm and professional personality. My chicken and waffle entree was made accurate, fresh to order and it was so delicious! The restaurant was nice, cozy and very clean. The staff was working diligently in caring for its customers and dashers. I rate this place 5/5 and would definitely come again if I travel to the area. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Sidney Martinez
Here’s my honest review of this Slim Chickens location. I love coming here because the food is honestly amazing. I’ve been here twice, once on a busy Sunday and once on a quiet Tuesday. Both times were great in terms of taste, but I did notice a couple of things.
First off, the staff are super nice, but it felt like they could use more help. It took about two minutes for my order to be taken at the drive-thru, which isn’t a big deal, but when I pulled around, I noticed the same lady was handling everything herself. She was taking orders, filling drinks, and running the window. It would really help if there were a few more people to support her. Like someone doing drinks, a couple more cooks, or an extra person in the lobby, just so everything could run a bit smoother.
Also, the portion sizes were a bit off. On Sunday, my classic meal had plenty of fries, but on Tuesday, my Slim’s meal had fewer fries than I expected. Since I used to work at Slim Chickens, I know the usual portions, and it looks like the team might just need a little refresher on that.
And to corporate: I really, really love your strawberry milkshake. But if you’re going to make the drink smaller, it would be great if the price could go down a bit too, just to match. I’m also including some pictures; not so much to point out portions, but just to show how delicious everything looks. Hopefully these little tweaks will make my next visit even better. Thanks for a lovely dinner!
Food: 5
Service: 5
Lydia Barber
I basically come here for the ranch lol. Always delicious! Dry rub cayenne ranch wings are sooo good!
Atmosphere: 5
Food: 5
Service: 5
Ray W
Food is ok to pretty good , the wait staff is very friendly and restaurant was pretty clean ! No issues accept me personally, I don’t care for the skinny French fries.
I frequent this Slims often because of how close it is to my work and have always had a great experience. It was pouring down rain today when I left the restaurant and a young man who works at this location walked outside with me with his umbrella. I wish I had gotten his name so I could shout him out specifically but I very much appreciate that kind gesture.
Atmosphere: 5
Food: 5
Service: 5
Buddy Floyd
I’m done with Slim Chickens and the pull into a parking place to wait deal..
This is a stupid metric and a time suck on employees and I’ve decided they don’t need my business if they have no feel for customer service.
And it isn’t just about the time… they make you pull over when there is no one in line at all.
Bud light, Cracker Barrel thinking.
Kimberly Gray Lewis
Ordered a salad with grilled chicken , once I started trying to eat the lettuce it was literally slimy, had wilded horribly and was so bad we had to return it. Once in the Cantrell location we were treated with such disrespect we will never go back., Not fresh or up to food standards. Beware
Staff was super friendly, service was good. Chicken and fries were okay. The wings were nice size but i'm a breaded kinda guy so not having option was hurtful. Buffalo mac was an interesting idea. Not my cup of tea.
Atmosphere: 4
Food: 3
Service: 4
Khandiee Eason
When they have a good crew this place is decent but they so inconsistent and make their own rules. They cook certain things when they want to and they close when they want to even-though the time says 11pm. Went today just for the staff in the drive thru to say “we closed at 10pm today!”
Food: 1
Service: 1
Elvis Clarks
The jars are amazing!!😍 Ms.Erica hopefully I spelled her name right but she is such a wonderful young lady always welcoming with a beautiful greeting and a beautiful smile but I would recommend the company replace the speaker 🔊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie Pudding Jar Dessert
I was served cold food (fries and tenders) even though I ordered ahead of time and was made to wait in the drive thru. The food was definitely NOT cooked to order and your drive window staff is rude and doesn’t understand what her position is nor the importance of it. The counter staff was very pleasant. The manager on duty lacked skill and basic common sense to resolve a very simple problem, making a mediocre error even worse. I enjoy the makeovers your edifices have gone through, but something is lacking in training and leadership. I’ve tried ignoring it over the past year and attributed it to change of management/growing pains, but something great has been lost. I hope you find it again soon. Thanks!
Atmosphere: 5
Food: 1
Service: 3
Recommended dishes: Slim's Salad, Strawberry Cheesecake Jar Dessert
Enjoyed my first time ever at Slim Chickens, hands down great. Customer service was exceptional. Kudos to the cashier, Jakyria. She made our visit enjoyable with her friendly, warm and professional personality. My chicken and waffle entree was made accurate, fresh to order and it was so delicious! The restaurant was nice, cozy and very clean. The staff was working diligently in caring for its customers and dashers. I rate this place 5/5 and would definitely come again if I travel to the area. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Here’s my honest review of this Slim Chickens location. I love coming here because the food is honestly amazing. I’ve been here twice, once on a busy Sunday and once on a quiet Tuesday. Both times were great in terms of taste, but I did notice a couple of things.
First off, the staff are super nice, but it felt like they could use more help. It took about two minutes for my order to be taken at the drive-thru, which isn’t a big deal, but when I pulled around, I noticed the same lady was handling everything herself. She was taking orders, filling drinks, and running the window. It would really help if there were a few more people to support her. Like someone doing drinks, a couple more cooks, or an extra person in the lobby, just so everything could run a bit smoother.
Also, the portion sizes were a bit off. On Sunday, my classic meal had plenty of fries, but on Tuesday, my Slim’s meal had fewer fries than I expected. Since I used to work at Slim Chickens, I know the usual portions, and it looks like the team might just need a little refresher on that.
And to corporate: I really, really love your strawberry milkshake. But if you’re going to make the drink smaller, it would be great if the price could go down a bit too, just to match. I’m also including some pictures; not so much to point out portions, but just to show how delicious everything looks. Hopefully these little tweaks will make my next visit even better. Thanks for a lovely dinner!
Food: 5
Service: 5
I basically come here for the ranch lol. Always delicious! Dry rub cayenne ranch wings are sooo good!
Atmosphere: 5
Food: 5
Service: 5
Food is ok to pretty good , the wait staff is very friendly and restaurant was pretty clean ! No issues accept me personally, I don’t care for the skinny French fries.
Atmosphere: 4
Food: 4
Service: 5
The food and service was excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Mushrooms, Crispy Chicken Sandwich
Food was good.
Atmosphere: 4
Food: 4
Service: 4
I frequent this Slims often because of how close it is to my work and have always had a great experience. It was pouring down rain today when I left the restaurant and a young man who works at this location walked outside with me with his umbrella. I wish I had gotten his name so I could shout him out specifically but I very much appreciate that kind gesture.
Atmosphere: 5
Food: 5
Service: 5
I’m done with Slim Chickens and the pull into a parking place to wait deal.. This is a stupid metric and a time suck on employees and I’ve decided they don’t need my business if they have no feel for customer service. And it isn’t just about the time… they make you pull over when there is no one in line at all. Bud light, Cracker Barrel thinking.
Ordered a salad with grilled chicken , once I started trying to eat the lettuce it was literally slimy, had wilded horribly and was so bad we had to return it. Once in the Cantrell location we were treated with such disrespect we will never go back., Not fresh or up to food standards. Beware
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff was super friendly, service was good. Chicken and fries were okay. The wings were nice size but i'm a breaded kinda guy so not having option was hurtful. Buffalo mac was an interesting idea. Not my cup of tea.
Atmosphere: 4
Food: 3
Service: 4
When they have a good crew this place is decent but they so inconsistent and make their own rules. They cook certain things when they want to and they close when they want to even-though the time says 11pm. Went today just for the staff in the drive thru to say “we closed at 10pm today!”
Food: 1
Service: 1
The jars are amazing!!😍 Ms.Erica hopefully I spelled her name right but she is such a wonderful young lady always welcoming with a beautiful greeting and a beautiful smile but I would recommend the company replace the speaker 🔊
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie Pudding Jar Dessert
Good chicken and quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Fried Pickles
Crazy good 👍
Atmosphere: 5
Food: 5
Service: 5
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