I usually have a missing item/items about 80% of the time. The other 20% they get right is when I have less than 3 items. 5 or more guaranteed to be missing something. Food is on par as far as fast food goes. Just the service is lacking. Owners/managers need to know that west Little Rock folk don’t end up going back to places that have horrible service. Remember whataburger, now it’s near dead because they suffer from the same issues.
Atmosphere: 4
Food: 4
Service: 1
Nathan Harrod
I really want this place to succeed, I really do.However my last time out here was nothing short of the worst experience of service I've ever had at a fast food place.I arrived at 8:09 pm, put a to go order in and waited 25 minutes for them to START making my order.Twice they asked if I was picking up food during this time.As far as I can tell, there is a problem with the drive thru orders being prioritized over the dine in orders. When I arrived there were 4 cars in line. When I finally left after the 25 minute wait there were none.I have a hard time believing that there weren't other cars that arrived after my order was placed that were served before my order came out.
Atmosphere: 1
Food: 4
Service: 1
T S
Screwed up my order and head office refuse to reply. Food was cold , service slow
Atmosphere: 2
Food: 2
Service: 2
James Walden
Don’t bother ordering food at dine in. You won’t get it.
Atmosphere: 1
Food: 1
Service: 1
Ryan Kincaid
Man I had placed an order online and my guy KD took extra good care of me! Somebody give that man a raise!
Atmosphere: 5
Food: 5
Service: 5
Cherokee Taylor
It's growing and you can tellWheelchair accessibility: Yes
Only giving 2 stars for the three items that didn't make it to the bag. It's Taco Bell, so nothing unusual there.
Brandi Jay
When I get a crunchwrap Supreme, I expect it to have everything it's supposed to have on it. I'd give 0 stars if I could, they just don't care at that store on Chenal. I don't get what I order and the shells are always broken. Don't go
Atmosphere: 1
Food: 1
Service: 1
Christian Morris
The girl in the drive through is the most positive, hard worker ever. You can't find help like her nowadays she was just wonderful.
Honestly, one of the best Taco Bells I have ever been to. Always take care of any special needs or requests. Hot, fresh and properly made food. Everything you could hope for from a Taco Bell visit. Waited to see if the new store would continue to hold up, and they have won back my business for the company regularly.
Atmosphere: 5
Food: 5
Service: 5
Marissa W
I know this TBell has bad reviews but to be honest I have barely had issues coming here. Granted I typically place an online order, but out of ten times I think there's only been twice they messed up my order. MOST of the time my food comes out great and the staff are fairly friendly so I'll give it a good rating.
Gloria Garcia
“Lobby was closed for a meeting”They told customers to wait outside while they’re having a party in there. Super unprofessional.
Atmosphere: 1
Food: 2
Service: 1
Kevin T.
If this place was in a country where people were starving they would have a problem giving food away. It's called slop in a tortilla. My wife stopped in last night and it was yukie watered-down beans mixed with a little meat it's hard to describe how bad everything was , read my first sentence
Jeff Pickels
I love this Taco Bell location. It has great service and the food was made to order. I love a late night run to the border.
I usually have a missing item/items about 80% of the time. The other 20% they get right is when I have less than 3 items. 5 or more guaranteed to be missing something. Food is on par as far as fast food goes. Just the service is lacking. Owners/managers need to know that west Little Rock folk don’t end up going back to places that have horrible service. Remember whataburger, now it’s near dead because they suffer from the same issues.
Atmosphere: 4
Food: 4
Service: 1
I really want this place to succeed, I really do.However my last time out here was nothing short of the worst experience of service I've ever had at a fast food place.I arrived at 8:09 pm, put a to go order in and waited 25 minutes for them to START making my order.Twice they asked if I was picking up food during this time.As far as I can tell, there is a problem with the drive thru orders being prioritized over the dine in orders. When I arrived there were 4 cars in line. When I finally left after the 25 minute wait there were none.I have a hard time believing that there weren't other cars that arrived after my order was placed that were served before my order came out.
Atmosphere: 1
Food: 4
Service: 1
Screwed up my order and head office refuse to reply. Food was cold , service slow
Atmosphere: 2
Food: 2
Service: 2
Don’t bother ordering food at dine in. You won’t get it.
Atmosphere: 1
Food: 1
Service: 1
Man I had placed an order online and my guy KD took extra good care of me! Somebody give that man a raise!
Atmosphere: 5
Food: 5
Service: 5
It's growing and you can tellWheelchair accessibility: Yes
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Nacho Fries, 3 Doritos Locos Tacos Combo
Food is ok. Servers are under trained and rude.
Food: 3
Service: 1
Recommended dishes: Cheese Quesadilla
Only giving 2 stars for the three items that didn't make it to the bag. It's Taco Bell, so nothing unusual there.
When I get a crunchwrap Supreme, I expect it to have everything it's supposed to have on it. I'd give 0 stars if I could, they just don't care at that store on Chenal. I don't get what I order and the shells are always broken. Don't go
Atmosphere: 1
Food: 1
Service: 1
The girl in the drive through is the most positive, hard worker ever. You can't find help like her nowadays she was just wonderful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Honestly, one of the best Taco Bells I have ever been to. Always take care of any special needs or requests. Hot, fresh and properly made food. Everything you could hope for from a Taco Bell visit. Waited to see if the new store would continue to hold up, and they have won back my business for the company regularly.
Atmosphere: 5
Food: 5
Service: 5
I know this TBell has bad reviews but to be honest I have barely had issues coming here. Granted I typically place an online order, but out of ten times I think there's only been twice they messed up my order. MOST of the time my food comes out great and the staff are fairly friendly so I'll give it a good rating.
“Lobby was closed for a meeting”They told customers to wait outside while they’re having a party in there. Super unprofessional.
Atmosphere: 1
Food: 2
Service: 1
If this place was in a country where people were starving they would have a problem giving food away. It's called slop in a tortilla. My wife stopped in last night and it was yukie watered-down beans mixed with a little meat it's hard to describe how bad everything was , read my first sentence
I love this Taco Bell location. It has great service and the food was made to order. I love a late night run to the border.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Nacho Fries