Although I went during the slow few hours of day. Still took 20 minutes just for a order of fries.
Atmosphere: 4
Food: 3
Service: 2
Jessica Eubanks
Went through the drive-thru It took a long time to get a plain burger But that is the way of the world now
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Wendy’S Baked Potatoes
Wmc cmc
Horrible experience just now at this location. Went thru the drive through. I ordered a small minute maid lemonade and free frosty using key tag. Lady said strawberry lemonade and free frosty. I said no plain minutemaid lemonade. Got to window and lady attempted to hand me strawberry lemonade aide. I said that isn't what I ordered. I ordered plain lemonade. The lady and another lady preceded to argue with me about "what they heard" telling me "I know what I heard". Instead of fixing the order they attempted to try to belittle me. I needless to say left without making my purchase. If I could rate service negative 10 I would. Horrible!!!!
Waited in line at this fast food while everyone was either on their phones or outside smoking. 0/10 because that's uncalled for and rude as heck.
Young Kix (BigBabyKix)
Fast hot and fresh
Parking: Wendy's in little Rock Arkansas off of Broadway downtown
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
CJ Will
Check your food!!! They steal and give out the wrong food! Then will still try to tell you what your ORDERED AND PAYED FOR IS RIGHT WHEN ITS NOT! not worth it, they need new management or something. If I pay for something and it’s not right then it’s WRONG! Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Shelby Roush
Their service is slow and they’re employees have an attitude made me pull up, parked by the door and made me wait 30 minutes for my food. This place has definitely lost me as a customer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich Combo
Steve Mosby
This Wendy's on south university is the worst restaurant in the city of LittleRock. Poor customer service and management at this location. The employees presentation from the drive through windows to the counter inside of the restaurant is disgusting. They never get your order right and argue with telling customer they were wrong about their order. The whole restaurant needs new staff and management. Hire individuals that take pride in there work and willing to provide great customer service instead of hiring someone that just wants a job.I will never eat at this place again.
Atmosphere: 1
Food: 1
Service: 1
Felicia Rice
Great place
Kid-friendliness: They love the kids and always make them feel at home
The window associate was not friendly, no smile. I don't care for this location
Atmosphere: 2
Food: 3
Service: 2
Vince Cotton
Today I had the Dave's double combo along with some nuggets. Everything was pretty good. The patties were a bit bland but otherwise they were fine. The service was slow before I got to order but I did get my food quickly after ordering.
Atmosphere: 4
Food: 4
Service: 3
Kaloora Jenkins
Yep they tried.
Atmosphere: 2
Food: 3
Service: 2
Marlin
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Charlie Smith
Place a mobile app order, so it’s Saturday I know it can get busy. I waited about 15 to 20 minutes before arriving, I get at the counter 2 female staff was standing there. So one was purchasing some sugar cookie or should I say a sugar cookie, Couldn’t get our bank app to work. The other Female staff decided she would pay for that cookie, All of 10 minutes of me, standing there the female staff act As if she was lost, Confused, and unprofessional, then had the audacity to ask me are you ready to order now? Really !!!!!! I told her I had a mobile order for pick up, The order was processed. It took out all of three minutes to try to find the order in the system. I asked to speak to the manager. The manager told me they have no control and when they put the orders in I didn’t want the order cause I have to wait on it, But I went ahead and waited and accept the orders because that’s what my girls wanted to eat at that particular time. I get the orders we make it home and lo and behold they left the burger out of the order so I proceeded to call back to the restaurant. It took four times for me to call before I actually got in contact with the manager. Stated to the manager that I was not coming back up there but you all screwed. My order up. Had me waiting for order that should have been already ready for me. I proceeded to tell him that I will make it a point to speak with the general manager corporate to find out. What can they do to fix this problem he proceeded to tell me if some mobile order, they don’t fix the order until you are in the building standing in front of the counter.. so I asked him what is the point of doing a mobile order if I have to be in the building that is something that you need to bring up to your district manager general manager corporate manager this is the issue that’s creating a lot of problems as I read the reviews I see I’m not the only one that’s having these issues if Wendy can’t fix the problem, then I’ll take my business somewhere else. If any of the managers from Wendy’s, leaving corporate will like to reach out to me and speak with me directly. I’m willing to meet with them at their location stores, and for my opinion
Although I went during the slow few hours of day. Still took 20 minutes just for a order of fries.
Atmosphere: 4
Food: 3
Service: 2
Went through the drive-thru
It took a long time to get a plain burger
But that is the way of the world now
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Wendy’S Baked Potatoes
Horrible experience just now at this location. Went thru the drive through. I ordered a small minute maid lemonade and free frosty using key tag. Lady said strawberry lemonade and free frosty. I said no plain minutemaid lemonade. Got to window and lady attempted to hand me strawberry lemonade aide. I said that isn't what I ordered. I ordered plain lemonade. The lady and another lady preceded to argue with me about "what they heard" telling me "I know what I heard". Instead of fixing the order they attempted to try to belittle me. I needless to say left without making my purchase. If I could rate service negative 10 I would. Horrible!!!!
Service: 1
Drive thru got everyone's orders mixed up. Worst location ever
Atmosphere: 1
Food: 1
Service: 1
Waited in line at this fast food while everyone was either on their phones or outside smoking. 0/10 because that's uncalled for and rude as heck.
Fast hot and fresh
Parking: Wendy's in little Rock Arkansas off of Broadway downtown
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
Check your food!!! They steal and give out the wrong food! Then will still try to tell you what your ORDERED AND PAYED FOR IS RIGHT WHEN ITS NOT! not worth it, they need new management or something. If I pay for something and it’s not right then it’s WRONG! Waste of money.
Atmosphere: 1
Food: 1
Service: 1
Their service is slow and they’re employees have an attitude made me pull up, parked by the door and made me wait 30 minutes for my food. This place has definitely lost me as a customer.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Spicy Chicken Sandwich Combo
This Wendy's on south university is the worst restaurant in the city of LittleRock. Poor customer service and management at this location. The employees presentation from the drive through windows to the counter inside of the restaurant is disgusting. They never get your order right and argue with telling customer they were wrong about their order. The whole restaurant needs new staff and management. Hire individuals that take pride in there work and willing to provide great customer service instead of hiring someone that just wants a job.I will never eat at this place again.
Atmosphere: 1
Food: 1
Service: 1
Great place
Kid-friendliness: They love the kids and always make them feel at home
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The window associate was not friendly, no smile. I don't care for this location
Atmosphere: 2
Food: 3
Service: 2
Today I had the Dave's double combo along with some nuggets. Everything was pretty good. The patties were a bit bland but otherwise they were fine. The service was slow before I got to order but I did get my food quickly after ordering.
Atmosphere: 4
Food: 4
Service: 3
Yep they tried.
Atmosphere: 2
Food: 3
Service: 2
Terrible service
Atmosphere: 1
Food: 1
Service: 1
Place a mobile app order, so it’s Saturday I know it can get busy. I waited about 15 to 20 minutes before arriving, I get at the counter 2 female staff was standing there. So one was purchasing some sugar cookie or should I say a sugar cookie, Couldn’t get our bank app to work. The other Female staff decided she would pay for that cookie, All of 10 minutes of me, standing there the female staff act As if she was lost, Confused, and unprofessional, then had the audacity to ask me are you ready to order now? Really !!!!!! I told her I had a mobile order for pick up, The order was processed. It took out all of three minutes to try to find the order in the system. I asked to speak to the manager. The manager told me they have no control and when they put the orders in I didn’t want the order cause I have to wait on it, But I went ahead and waited and accept the orders because that’s what my girls wanted to eat at that particular time. I get the orders we make it home and lo and behold they left the burger out of the order so I proceeded to call back to the restaurant. It took four times for me to call before I actually got in contact with the manager. Stated to the manager that I was not coming back up there but you all screwed. My order up. Had me waiting for order that should have been already ready for me. I proceeded to tell him that I will make it a point to speak with the general manager corporate to find out. What can they do to fix this problem he proceeded to tell me if some mobile order, they don’t fix the order until you are in the building standing in front of the counter.. so I asked him what is the point of doing a mobile order if I have to be in the building that is something that you need to bring up to your district manager general manager corporate manager this is the issue that’s creating a lot of problems as I read the reviews I see I’m not the only one that’s having these issues if Wendy can’t fix the problem, then I’ll take my business somewhere else. If any of the managers from Wendy’s, leaving corporate will like to reach out to me and speak with me directly. I’m willing to meet with them at their location stores, and for my opinion
Atmosphere: 1
Food: 1
Service: 1
Loading...