The woman made my snowcone with watermelon instead of honeydew Melon and refused to fix it.
It does not matter if the snow cone was "free" or not. As 9 snow cones were paid for to receive the "free" snow cone. That is not how a business should operate. You were made aware of the problem and you dismissed him. If you are told that there was a problem, you should have fixed it considering these are the people paying for your living. I don't know about your other accusations. You will not receive any of our business anymore. He did have the correct amount of money to purchase the snow cone that we wanted the free one to be. $3.50 for a small snow cone plus .50 cents for cream. He gave you $4. You wanted $4.50 and he pointed out your listed prices and then told him "whatever". You were extremely rude. And it further shows that in your response .
As a family owned small business, do better. You were rude in the past during other visits as well and we dismissed it. Your greed over your little free snow cone was disgusting. As well as your watermelon flavor. If it were my business, I would have made the customer happy. But it's not mine, it's yours. And you didn't make the customer happy. So said customers simply will not be back to support your business.
Kat Chenault
The texture is definitely different than other snow cones. The ice is so light and finely shaved that it turns almost creamy in your mouth. Not necessarily my thing because I prefer the grainy icy texture, but that's strictly my preference so I gave five stars. They didn't go too heavy on syrup but the flavor is still there which is nice and the person that helped me was super kind and cheery. I'd recommend it to anyone looking for an interesting textural experience!!
EDIT: The spoons change color which made my inner child abundantly gleeful!!!
Atmosphere: 5
Food: 5
Service: 5
Jerrese Fancher
Great place for snow cones in Lowell. The flavors were delicious. It was a nice cool treat on very hot day!
Atmosphere: 4
Food: 5
Service: 5
Stuart Hindmarsh
A great place along the Razorback Greenway to stop and get a refreshing sno-cone. Always great service.
Atmosphere: 5
Food: 5
Service: 5
Jon George
Amazing to work with for events and some of the best shaved ice out there!
Faith Young
The lady was so so nice. Got a medium for $5 and it’s HUGE!!! Love it soo much. Definitely gonna come backkk??
Atmosphere: 5
Food: 5
Service: 5
nayeli z
Very yummy ?
Atmosphere: 5
Food: 5
Service: 5
Erika Carrillo
Absolutely delicious. I got the cherry limeade flavor, and it was very good. Love that it is fairly priced, not extremely sweet, and the ice doesn't melt super fast. Friendly service. Would truly recommend. Thanks.
Reed Bandy
We are from out of town and stopped by here on our way heading back home. This woman went above and beyond to make sure my six-year-old liked her flavor choice and willingly offered her 4-5 samples. She was just very nice and gave amazing service in the five minute interaction.
Best snowcones in NWA! This place is way better than Shave the Planet and is conveniently located
Molly Westhoff Hanke
Best Snow Cones in Rogers!!!!!
Paxton Rosales
This place is AMAZING!!! Best sno cone I have ever had. And I have lived in 4 different states. You NEED TO CHECK THIS PLACE OUT. YOU WON’T BE DISAPPOINTED
Jenna is a queen! Thanks for the amazing service!
Atmosphere: 5
Food: 5
Service: 5
The woman made my snowcone with watermelon instead of honeydew Melon and refused to fix it.
It does not matter if the snow cone was "free" or not. As 9 snow cones were paid for to receive the "free" snow cone. That is not how a business should operate. You were made aware of the problem and you dismissed him. If you are told that there was a problem, you should have fixed it considering these are the people paying for your living. I don't know about your other accusations. You will not receive any of our business anymore. He did have the correct amount of money to purchase the snow cone that we wanted the free one to be. $3.50 for a small snow cone plus .50 cents for cream. He gave you $4. You wanted $4.50 and he pointed out your listed prices and then told him "whatever". You were extremely rude. And it further shows that in your response .
As a family owned small business, do better. You were rude in the past during other visits as well and we dismissed it. Your greed over your little free snow cone was disgusting. As well as your watermelon flavor. If it were my business, I would have made the customer happy. But it's not mine, it's yours. And you didn't make the customer happy. So said customers simply will not be back to support your business.
The texture is definitely different than other snow cones. The ice is so light and finely shaved that it turns almost creamy in your mouth. Not necessarily my thing because I prefer the grainy icy texture, but that's strictly my preference so I gave five stars. They didn't go too heavy on syrup but the flavor is still there which is nice and the person that helped me was super kind and cheery. I'd recommend it to anyone looking for an interesting textural experience!!
EDIT: The spoons change color which made my inner child abundantly gleeful!!!
Atmosphere: 5
Food: 5
Service: 5
Great place for snow cones in Lowell. The flavors were delicious. It was a nice cool treat on very hot day!
Atmosphere: 4
Food: 5
Service: 5
A great place along the Razorback Greenway to stop and get a refreshing sno-cone. Always great service.
Atmosphere: 5
Food: 5
Service: 5
Amazing to work with for events and some of the best shaved ice out there!
The lady was so so nice. Got a medium for $5 and it’s HUGE!!! Love it soo much. Definitely gonna come backkk??
Atmosphere: 5
Food: 5
Service: 5
Very yummy ?
Atmosphere: 5
Food: 5
Service: 5
Absolutely delicious. I got the cherry limeade flavor, and it was very good. Love that it is fairly priced, not extremely sweet, and the ice doesn't melt super fast. Friendly service. Would truly recommend. Thanks.
We are from out of town and stopped by here on our way heading back home. This woman went above and beyond to make sure my six-year-old liked her flavor choice and willingly offered her 4-5 samples. She was just very nice and gave amazing service in the five minute interaction.
Restaurantji Recommends
Best snowcones in NWA! This place is way better than Shave the Planet and is conveniently located
Best Snow Cones in Rogers!!!!!
This place is AMAZING!!! Best sno cone I have ever had. And I have lived in 4 different states. You NEED TO CHECK THIS PLACE OUT. YOU WON’T BE DISAPPOINTED
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