Ridiculous service. Ordered a pizza from pizza hut’s app. Got a call from a DoorDash driver 40 mins ago, saying your pizza is stolen and has to be cancelled by calling Pizza Hut. I called this branch, and asked them to cancel and they told me they can’t do it, I need to cancel through door dash. They involved DoorDash to deliver the order not me, and DoorDash asked me to cancel by calling them, and they want me to call DoorDash to cancel. I lost my money and the pizza. The absolute worst customer experience. I asked the Pizza Hut brand manager “what is a customer supposed to do when this happens”. I ordered through them, asked they responsible for the order instead of DoorDash. The response was “I don’t know. Call door dash”
Droid Worthy
Not that good.
TheReal AWESOMER222
I did a DoorDash order of 16pc buffalo hot and they gave me regular chicken nuggets with no sauce. I ordered a buffalo chicken melt and they didn’t add the buffalo. I am very disappointed with this order. Don’t recommend getting food here.
Josiah Goss
Called at 11:46 the guy that answered picked up the phone and acted like it cut out. I called a couple times after and he kept hanging up. May want to check your cameras to see what's really going on.
Kim Robinson
It was horrible, very dry. Meat tasted old, crust wasn’t done. The worst pizza I have ever had.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Supreme Pizza
Matthew Wilson
Ordered a very basic stuffed crust cheese pizza and it was pretty gross. The pizza dough seemed flat and chewy, and the crust and cheese weren’t baked together well. I won’t be coming back.
Food: 2
Service: 4
Paul Lentz
Online ordering froze up for the 3rd time in 6 months. MADE me put the app on my phone to order. I DON"T want this crap on my phone.
Atmosphere: 1
Food: 3
Service: 1
Stephen Lewis
They're just pretty cool there and my food is always good I can say the last probably 15 pizzas are ordered never had a problem real talk
Atmosphere: 4
Food: 5
Service: 5
Sandy Odom
Our pizza was delivered this way and cold. Won't order from here again
Their customer service always sucks it should not take 10 minutes to greet customers while you are guys are in the back. Every time. When helped by employees they always have attitude like you are bothering them by coming in when it’s always empty during night time (10pm) also, the wings we ordered had absolutely little to none spicy garlic sauce.
Atmosphere: 1
Food: 3
Service: 1
David Bolding
Garbage!
Debbie Hays
We ordered a large pizza from the Lowell Ar location and it tasted so good it was hot and fresh the flavor of the pizza was wonderful. The 2 gentlemen working was really nice . Overall good experience. It's always nice to see friendly faces working in establishments. If we lived locally we would come back often.
David David
The staff at Pizza Hut was not only helpful but they went far beyond the call of duty.
Atmosphere: 5
Food: 5
Service: 5
David Veliquette
Complete trash! From customer service to product. No internet service due to tornado so had to old school phone in order. Was greeted with basically… who dis, what u want? Every question for my order was taken with this attitude. Then was told the system wouldnt take my order unless I added more although online (while I had service for a minute) said it was available for delivery. So I tacked on more money to order just get my food. Once delivered, it was the worst pizza I’ve ever had. Like barely cooked. I didn’t think you could mess up pizza, but this place sooo did. Owner should be very concerned. I’m def gone for good!
Canceled my order after waiting an hour.
Ridiculous service. Ordered a pizza from pizza hut’s app. Got a call from a DoorDash driver 40 mins ago, saying your pizza is stolen and has to be cancelled by calling Pizza Hut. I called this branch, and asked them to cancel and they told me they can’t do it, I need to cancel through door dash. They involved DoorDash to deliver the order not me, and DoorDash asked me to cancel by calling them, and they want me to call DoorDash to cancel. I lost my money and the pizza. The absolute worst customer experience. I asked the Pizza Hut brand manager “what is a customer supposed to do when this happens”. I ordered through them, asked they responsible for the order instead of DoorDash. The response was “I don’t know. Call door dash”
Not that good.
I did a DoorDash order of 16pc buffalo hot and they gave me regular chicken nuggets with no sauce. I ordered a buffalo chicken melt and they didn’t add the buffalo. I am very disappointed with this order. Don’t recommend getting food here.
Called at 11:46 the guy that answered picked up the phone and acted like it cut out. I called a couple times after and he kept hanging up. May want to check your cameras to see what's really going on.
It was horrible, very dry. Meat tasted old, crust wasn’t done. The worst pizza I have ever had.
Atmosphere: 4
Food: 1
Service: 4
Recommended dishes: Supreme Pizza
Ordered a very basic stuffed crust cheese pizza and it was pretty gross. The pizza dough seemed flat and chewy, and the crust and cheese weren’t baked together well. I won’t be coming back.
Food: 2
Service: 4
Online ordering froze up for the 3rd time in 6 months. MADE me put the app on my phone to order. I DON"T want this crap on my phone.
Atmosphere: 1
Food: 3
Service: 1
They're just pretty cool there and my food is always good I can say the last probably 15 pizzas are ordered never had a problem real talk
Atmosphere: 4
Food: 5
Service: 5
Our pizza was delivered this way and cold. Won't order from here again
Food: 2
Service: 3
Restaurantji Recommends
Their customer service always sucks it should not take 10 minutes to greet customers while you are guys are in the back. Every time. When helped by employees they always have attitude like you are bothering them by coming in when it’s always empty during night time (10pm) also, the wings we ordered had absolutely little to none spicy garlic sauce.
Atmosphere: 1
Food: 3
Service: 1
Garbage!
We ordered a large pizza from the Lowell Ar location and it tasted so good it was hot and fresh the flavor of the pizza was wonderful. The 2 gentlemen working was really nice . Overall good experience. It's always nice to see friendly faces working in establishments. If we lived locally we would come back often.
The staff at Pizza Hut was not only helpful but they went far beyond the call of duty.
Atmosphere: 5
Food: 5
Service: 5
Complete trash! From customer service to product. No internet service due to tornado so had to old school phone in order. Was greeted with basically… who dis, what u want? Every question for my order was taken with this attitude. Then was told the system wouldnt take my order unless I added more although online (while I had service for a minute) said it was available for delivery. So I tacked on more money to order just get my food. Once delivered, it was the worst pizza I’ve ever had. Like barely cooked. I didn’t think you could mess up pizza, but this place sooo did. Owner should be very concerned. I’m def gone for good!
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