Best coffee and plenty of varieties of drinks for everyone. Oh and don't forget to grab the amazing cream cheese Danish or tasty sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
MatthewHannah Crockett
Food is good. But my drinks needed help and I don't ? ? think they can figure it out
Food: 5
Service: 1
Recommended dishes: Bacon & Gruyère Egg Bites
Don Coon
The Malvern, believe it or not, has much better drinks and service than Bryant, Benton , or HS.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
James
During my recent visit to Starbucks, I had the opportunity to experience firsthand the level of service and the quality of the coffee that the company is so well-known for. From the moment I walked through the doors, I was greeted warmly by the staff, which set a positive tone for the entire experience. The atmosphere at Starbucks is always welcoming, but the friendliness of the staff during this visit stood out to me in particular.
The baristas behind the counter greeted me with smiles and seemed genuinely happy to assist. Their professionalism was evident, but what impressed me the most was how approachable and personable they were. They asked about my day and offered to explain some of the newer menu items to me, which was helpful. I could tell that the staff had a strong sense of camaraderie, and that energy translated into how they treated their customers. They moved efficiently but still took time to make personal connections with each customer. This gave the experience a more human touch, unlike some other fast-paced coffee chains where the staff can sometimes seem robotic or rushed.
In terms of speed, the service was quite efficient. The café was relatively busy during my visit, with a steady stream of customers coming in and out, but the staff worked diligently to ensure everyone received their orders in a timely manner. I placed my order for a grande cappuccino, and despite a fairly long line, my coffee was ready within just a few minutes. The speed of service was impressive, especially considering that Starbucks is known for a level of customization in their drinks that can sometimes lead to delays. The baristas clearly had the process down to a science, moving swiftly while maintaining the quality of each order. It was clear that they valued the balance between speed and attention to detail.
Now, coming to the coffee itself—the reason Starbucks has become such a ubiquitous name in the coffee industry. My cappuccino was exceptional. The first sip was smooth, with a well-balanced mix of frothy milk and espresso. Starbucks has consistently maintained a high standard when it comes to the quality of their coffee beans, and that was evident in the rich, full-bodied taste of the espresso. The milk was steamed perfectly, offering that creamy texture that is essential to a good cappuccino. I also appreciated the subtle undertones of caramel and cocoa in the espresso, giving the coffee a depth of flavor without overwhelming the palate.
One of the things I enjoy most about Starbucks coffee is its consistency. Whether I'm visiting a store in my local area or in another city, I can always count on a great cup of coffee. That being said, this particular visit exceeded my expectations due to the friendliness of the staff and the speed at which my coffee was prepared. It’s rare to find that perfect combination of quality service and a superior product, but Starbucks nailed it during this experience.
In conclusion, my visit to Starbucks was a reminder of why it remains a favorite destination for coffee lovers around the world. The staff was incredibly friendly, the service was quick despite the crowd, and the coffee itself was, as always, superb. Whether you’re grabbing a cup on your way to work or taking some time to relax in one of their cozy cafés, Starbucks delivers both in terms of customer service and the quality of their coffee.
Atmosphere: 5
Food: 5
Service: 5
Bay Bay
Great service!
Atmosphere: 5
Food: 5
Service: 5
Kathy Clary
The service was very fast and my drink was great!
Service: 5
Heather Courtney
I understand this is a new store and they have to work kinks out of the day to day. They don’t pay attention to what people have ordered and the coffees are not consistent. For instance my friend ordered a chocolate croissant and was given a cheese danish even though the tag on the bag showed chocolate croissant. Also I ordered a turkey bacon sandwich on mobile order this morning, picked up my order (coffee all over top of the lid - maybe wipe it off?) and left. Driving to work I have a chicken egg syrup sandwich??? The tag again shows turkey bacon sandwich. I won’t be back for quite a while if at all. I had high hopes for this store being in small town Malvern, but they need to step it up before they close like the previous one did.
Atmosphere: 3
Food: 2
Service: 2
Dolly Dott
So glad they are open. Always friendly and fast!
Haley Willoughby
Was traveling through Arkansas and stopped here for wifi and coffee. Very nice staff and food.
Atmosphere: 5
Food: 5
Service: 5
Vinutha CP
This is a long review and I hope you will take time to read it if you want to improve customer satisfaction in your store. We ordered 5 drinks and after 4 of my drinks were made the staff just went about taking other orders and making those orders. Here is the problem, one of my orders, a cold coffee was filled just 3/4th of the cup. When asked to fill it to the top, the person does it grudgingly and telling me that it would cost extra. Like I was asking for freebies. I think that's the reason they pretended to completely ignore that I had a 5th drink. When I had waited enough, I asked one of the guys if he could make my drink since he wasn't doing anything and he said there were only so many people and they were taking orders. I told him it had been sometime since I had ordered and he wouldn't budge. I had to ask the lady who was in the back office to make it for me and she did. But just as I walked out of the store another customer who had witnessed what had happened came up to me and asked if I had taken the store manager's number since she had a similar experience as well. Well I probably should have. But I was at least able to voice it out here.
The atmosphere Starbucks is good the the food is also very delicious and everything else is just basics is more I can say.?
Atmosphere: 5
Food: 5
Service: 4
Jim
Been here about 5 times and been understanding knowing this is a new location and knowing mistakes will happen. However every order I’ve made in person has been a struggle with the barista not knowing the menu or even what a latte is. Last time I got an iced americano even though I asked for an iced latte. Coffee is also very light and not brewed correctly when compared to locations in Benton, Bryant, and Hot Springs. This location needs work.
Atmosphere: 2
Food: 2
Service: 3
Adrian Shurtleff
Great food, great service , but sorta not understanding when it comes to certain things.
Atmosphere: 1
Food: 5
Service: 5
Sawyer Bonsib
The manager or shift manager, there seated on break, was very friendly and helpful in choosing a drink on our first visit. The lady at the counter and the guy that made the drink provided prompt, courteous, and attentive service.
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 4
Food: 5
Service: 5
Jason Blasier
Fast service friendly staff awesome experience all around would recommend
Best coffee and plenty of varieties of drinks for everyone. Oh and don't forget to grab the amazing cream cheese Danish or tasty sandwiches.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
Food is good. But my drinks needed help and I don't ? ? think they can figure it out
Food: 5
Service: 1
Recommended dishes: Bacon & Gruyère Egg Bites
The Malvern, believe it or not, has much better drinks and service than Bryant, Benton , or HS.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Danish
During my recent visit to Starbucks, I had the opportunity to experience firsthand the level of service and the quality of the coffee that the company is so well-known for. From the moment I walked through the doors, I was greeted warmly by the staff, which set a positive tone for the entire experience. The atmosphere at Starbucks is always welcoming, but the friendliness of the staff during this visit stood out to me in particular.
The baristas behind the counter greeted me with smiles and seemed genuinely happy to assist. Their professionalism was evident, but what impressed me the most was how approachable and personable they were. They asked about my day and offered to explain some of the newer menu items to me, which was helpful. I could tell that the staff had a strong sense of camaraderie, and that energy translated into how they treated their customers. They moved efficiently but still took time to make personal connections with each customer. This gave the experience a more human touch, unlike some other fast-paced coffee chains where the staff can sometimes seem robotic or rushed.
In terms of speed, the service was quite efficient. The café was relatively busy during my visit, with a steady stream of customers coming in and out, but the staff worked diligently to ensure everyone received their orders in a timely manner. I placed my order for a grande cappuccino, and despite a fairly long line, my coffee was ready within just a few minutes. The speed of service was impressive, especially considering that Starbucks is known for a level of customization in their drinks that can sometimes lead to delays. The baristas clearly had the process down to a science, moving swiftly while maintaining the quality of each order. It was clear that they valued the balance between speed and attention to detail.
Now, coming to the coffee itself—the reason Starbucks has become such a ubiquitous name in the coffee industry. My cappuccino was exceptional. The first sip was smooth, with a well-balanced mix of frothy milk and espresso. Starbucks has consistently maintained a high standard when it comes to the quality of their coffee beans, and that was evident in the rich, full-bodied taste of the espresso. The milk was steamed perfectly, offering that creamy texture that is essential to a good cappuccino. I also appreciated the subtle undertones of caramel and cocoa in the espresso, giving the coffee a depth of flavor without overwhelming the palate.
One of the things I enjoy most about Starbucks coffee is its consistency. Whether I'm visiting a store in my local area or in another city, I can always count on a great cup of coffee. That being said, this particular visit exceeded my expectations due to the friendliness of the staff and the speed at which my coffee was prepared. It’s rare to find that perfect combination of quality service and a superior product, but Starbucks nailed it during this experience.
In conclusion, my visit to Starbucks was a reminder of why it remains a favorite destination for coffee lovers around the world. The staff was incredibly friendly, the service was quick despite the crowd, and the coffee itself was, as always, superb. Whether you’re grabbing a cup on your way to work or taking some time to relax in one of their cozy cafés, Starbucks delivers both in terms of customer service and the quality of their coffee.
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
The service was very fast and my drink was great!
Service: 5
I understand this is a new store and they have to work kinks out of the day to day. They don’t pay attention to what people have ordered and the coffees are not consistent. For instance my friend ordered a chocolate croissant and was given a cheese danish even though the tag on the bag showed chocolate croissant. Also I ordered a turkey bacon sandwich on mobile order this morning, picked up my order (coffee all over top of the lid - maybe wipe it off?) and left. Driving to work I have a chicken egg syrup sandwich??? The tag again shows turkey bacon sandwich. I won’t be back for quite a while if at all. I had high hopes for this store being in small town Malvern, but they need to step it up before they close like the previous one did.
Atmosphere: 3
Food: 2
Service: 2
So glad they are open. Always friendly and fast!
Was traveling through Arkansas and stopped here for wifi and coffee. Very nice staff and food.
Atmosphere: 5
Food: 5
Service: 5
This is a long review and I hope you will take time to read it if you want to improve customer satisfaction in your store. We ordered 5 drinks and after 4 of my drinks were made the staff just went about taking other orders and making those orders. Here is the problem, one of my orders, a cold coffee was filled just 3/4th of the cup. When asked to fill it to the top, the person does it grudgingly and telling me that it would cost extra. Like I was asking for freebies. I think that's the reason they pretended to completely ignore that I had a 5th drink. When I had waited enough, I asked one of the guys if he could make my drink since he wasn't doing anything and he said there were only so many people and they were taking orders. I told him it had been sometime since I had ordered and he wouldn't budge. I had to ask the lady who was in the back office to make it for me and she did. But just as I walked out of the store another customer who had witnessed what had happened came up to me and asked if I had taken the store manager's number since she had a similar experience as well. Well I probably should have. But I was at least able to voice it out here.
Service: 1
Restaurantji Recommends
The atmosphere Starbucks is good the the food is also very delicious and everything else is just basics is more I can say.?
Atmosphere: 5
Food: 5
Service: 4
Been here about 5 times and been understanding knowing this is a new location and knowing mistakes will happen. However every order I’ve made in person has been a struggle with the barista not knowing the menu or even what a latte is. Last time I got an iced americano even though I asked for an iced latte. Coffee is also very light and not brewed correctly when compared to locations in Benton, Bryant, and Hot Springs. This location needs work.
Atmosphere: 2
Food: 2
Service: 3
Great food, great service , but sorta not understanding when it comes to certain things.
Atmosphere: 1
Food: 5
Service: 5
The manager or shift manager, there seated on break, was very friendly and helpful in choosing a drink on our first visit. The lady at the counter and the guy that made the drink provided prompt, courteous, and attentive service.
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 4
Food: 5
Service: 5
Fast service friendly staff awesome experience all around would recommend
Atmosphere: 5
Food: 5
Service: 5
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