Young guy working the counter was helpful and i could tell he was trying to deliver a good customer experience. Management seems nonexistant. Told 10 mins and wait 30 mins outside before coming inside and watching them put my pizza in the oven. Tried to get a refund but they were too busy to do that
Atmosphere: 1
Service: 1
Matt Myklebust
This is the second night I’ve been to Little Caesars this week. Neither time has my food been ready as they advertise. The last time I ordered online thinking my pizza would be ready when I got there. They were not. So this time I tried ordering at drive through. There is no difference ordering online versus pulling up to the drive-through.
Food: 3
Service: 1
Brent Ellison
Wish I could rate a 0. Waited over an hour for them to tell me that they gave my order to someone else and were too backed up to work on my order. They can't do refunds in the store so I can to call their corporate office.
Earnest Williams
OMG!!! CALL IN ORDER ITALIAN CHEESE BREAD WITH PEPPERONI, IT WAS ELITE LEVEL???????
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Uncut Cheese Sticks
Joe Randall
Meh...Not expecting much but the pizza has been under cooked the last 6 or so
Atmosphere: 2
Food: 4
Service: 2
Kiwi Michelle
Usually I would have high marks on the service here but recently this past December 2023 and January 2024 I have noticed a huge decline service. The drive thru this time was horrible. I usually go inside but this time my Grandmother in-law was driving and she went through the drive-thru and it took about 10 minutes or more of us just listening to the workers over the speaker box having themselves a good ol time and couldn't hear us asking over and over if we can take our order now. When someone FINALLY responded he was not at all interested in anything we had to say so he kept having us to repeat ourselves each time after he was done socializing with the other crew members, so we just pulled around thinking if we gave him our order face to face he would be more inclined to pay attention....this was not the case. Every item we asked for he repeated back the wrong item. Then informs us that they only had pepperoni hot and ready and it would be a 30min wait (it's usually a 15min wait if it's not hot and ready) so we tell him we will wait and come back to pick up. Not only was the pizza sloppy and all sauce when I asked for light sauce he gave us crazy bread instead of the Italian cheese bread which we paid for (more$$$) and ended up getting the plain less expensive bread for the price of the cheese bread. I was truly disappointed.
Atmosphere: 3
Food: 5
Service: 3
Robin Harness
I ordered and paid for two pizzas, crazy bread, and two garlic butter dips online through the app. I requested it be ready by 2:00 pm and it was 1:30 pm. My husband arrived to pick up the order in the drive thru. He told them he was there to pick it up and drove up to the window. After waiting for while, he had to call the phone to get them to the window. The employee said your order is almost done. When he got the order he asked for our garlic butter and they told him it was in the crust. They finally gave him the garlic butter dips, but insisted he pay for it. He drove off because he knew I had already paid for everything and had confirmed what I ordered before getting there. I know it was only $1.00 but it bothers me that the employees didn’t check the ticket and just insisted on my husband paying. We won’t be back with that kind of service.
Atmosphere: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Lakenya Wayne
Me and my child literally just threw up from eating the food I definitely will be calling corporate and the health department in the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Eric Pace
I ordered a lunch combo and was told that it would be a 6 minute wait and that it would be brought to me. 30+ minutes later and no pizza. I watched others receive their order, even parked orders, but I never received mine until I walked in. AND they acted like they forgot about my order. They lady was rude when I asked for some napkinsThey knew I was outside waiting and even made eye contact with me at one point. Never again. I just bit into the pizza and there is barely any sauce on it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Danielle M
Put in a order for a pizza lunch combo and was given breadsticks. Didn’t realize til after I got home. I live 15 mins away and on a lunch and she wanted me to drive back up there to get the right order. Wouldn’t reimburse me or let me come another day.
They never answer the phone. Person at window had dirty fingernails handling food. They couldn't count back correct change.
Atmosphere: 3
Food: 3
Service: 2
Roger Sims
HALF DONE FOOD MUST TRY HARDER TO GET IT RIGHT ✅️
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni Pizza
Mechelle Hickman
Only 1 person working was told 10 to 15 min for a "HOT AND READY" pizza. After 30 min walked in to find my pizza and wings in the warmer when I was told to pull around and wait. Pizza was sub par even for Little Cesar's, the wings were "ok". Only stopped because I needed something fast. Smh.
Food: 2
Service: 1
Don R.
No point in explaining. Too many things wrong and they don't care about fixing it. It's a roll of the dice.
I'ts me
The pizza.was HORRIBLE! Burnt and the perrionni was falling
Young guy working the counter was helpful and i could tell he was trying to deliver a good customer experience. Management seems nonexistant. Told 10 mins and wait 30 mins outside before coming inside and watching them put my pizza in the oven. Tried to get a refund but they were too busy to do that
Atmosphere: 1
Service: 1
This is the second night I’ve been to Little Caesars this week. Neither time has my food been ready as they advertise. The last time I ordered online thinking my pizza would be ready when I got there. They were not. So this time I tried ordering at drive through. There is no difference ordering online versus pulling up to the drive-through.
Food: 3
Service: 1
Wish I could rate a 0. Waited over an hour for them to tell me that they gave my order to someone else and were too backed up to work on my order. They can't do refunds in the store so I can to call their corporate office.
OMG!!! CALL IN ORDER ITALIAN CHEESE BREAD WITH PEPPERONI, IT WAS ELITE LEVEL???????
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Uncut Cheese Sticks
Meh...Not expecting much but the pizza has been under cooked the last 6 or so
Atmosphere: 2
Food: 4
Service: 2
Usually I would have high marks on the service here but recently this past December 2023 and January 2024 I have noticed a huge decline service. The drive thru this time was horrible. I usually go inside but this time my Grandmother in-law was driving and she went through the drive-thru and it took about 10 minutes or more of us just listening to the workers over the speaker box having themselves a good ol time and couldn't hear us asking over and over if we can take our order now. When someone FINALLY responded he was not at all interested in anything we had to say so he kept having us to repeat ourselves each time after he was done socializing with the other crew members, so we just pulled around thinking if we gave him our order face to face he would be more inclined to pay attention....this was not the case. Every item we asked for he repeated back the wrong item. Then informs us that they only had pepperoni hot and ready and it would be a 30min wait (it's usually a 15min wait if it's not hot and ready) so we tell him we will wait and come back to pick up. Not only was the pizza sloppy and all sauce when I asked for light sauce he gave us crazy bread instead of the Italian cheese bread which we paid for (more$$$) and ended up getting the plain less expensive bread for the price of the cheese bread. I was truly disappointed.
Atmosphere: 3
Food: 5
Service: 3
I ordered and paid for two pizzas, crazy bread, and two garlic butter dips online through the app. I requested it be ready by 2:00 pm and it was 1:30 pm. My husband arrived to pick up the order in the drive thru. He told them he was there to pick it up and drove up to the window. After waiting for while, he had to call the phone to get them to the window. The employee said your order is almost done. When he got the order he asked for our garlic butter and they told him it was in the crust. They finally gave him the garlic butter dips, but insisted he pay for it. He drove off because he knew I had already paid for everything and had confirmed what I ordered before getting there. I know it was only $1.00 but it bothers me that the employees didn’t check the ticket and just insisted on my husband paying. We won’t be back with that kind of service.
Atmosphere: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Me and my child literally just threw up from eating the food I definitely will be calling corporate and the health department in the
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
I ordered a lunch combo and was told that it would be a 6 minute wait and that it would be brought to me. 30+ minutes later and no pizza. I watched others receive their order, even parked orders, but I never received mine until I walked in. AND they acted like they forgot about my order. They lady was rude when I asked for some napkinsThey knew I was outside waiting and even made eye contact with me at one point. Never again. I just bit into the pizza and there is barely any sauce on it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Put in a order for a pizza lunch combo and was given breadsticks. Didn’t realize til after I got home. I live 15 mins away and on a lunch and she wanted me to drive back up there to get the right order. Wouldn’t reimburse me or let me come another day.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They never answer the phone. Person at window had dirty fingernails handling food. They couldn't count back correct change.
Atmosphere: 3
Food: 3
Service: 2
HALF DONE FOOD MUST TRY HARDER TO GET IT RIGHT ✅️
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Pepperoni Pizza
Only 1 person working was told 10 to 15 min for a "HOT AND READY" pizza. After 30 min walked in to find my pizza and wings in the warmer when I was told to pull around and wait. Pizza was sub par even for Little Cesar's, the wings were "ok". Only stopped because I needed something fast. Smh.
Food: 2
Service: 1
No point in explaining. Too many things wrong and they don't care about fixing it. It's a roll of the dice.
The pizza.was HORRIBLE! Burnt and the perrionni was falling
Atmosphere: 5
Food: 1
Service: 5