I am SO glad we stopped here. We had a large group, so we usually encounter some slow service, but that was not the case here. The waitress who served us was very nice and time efficient. The food was so good! Our tortillas were fresh, cheese dip and tortilla chips were a huge hit with the entire family, and not a single person in our party had something to complain about with our food. We only waited maybe 20 minutes to get our plates and there were 12 of us, so I feel like that's not bad. Absolutely recommend.
I normally never leave reviews but this place is ridiculous. I ordered three chicken tacos, I was bought three beef. I told the waitress that I ordered chicken and she argued with me that I ordered beef. Now who is right in this situation? The person who only orders chicken tacos at every Mexican place or the waitress with a full restaurant and no notepad to write down orders? She did not even offer to replace them. Just argued that I was wrong and she was right. And on top of that, the beef tacos are low quality. I keep trying to give this place a try because it’s close to my job but I do not recommend. Go to El Charro right around the corner. Better atmosphere, they have an actual bar you can sit at and have high quality food. This place is El Garbage.
Update: I told the manager on duty about the situation and nothing was done. Just looked at me with a blank stare and never said anything to the waitress.
Atmosphere: 2
Food: 2
Service: 1
Roger Sims
Very good take out service
Atmosphere: 5
Food: 4
Service: 5
Lynda Staton (Eurotrekker)
The did was ok, as was the service. The atmosphere needs to be updated.
Atmosphere: 3
Food: 3
Service: 3
Slushee Wolf
This place has a very limited selection of food which explains the 3 stars. It took me 20 minutes to figure out what to order because the menu was disorganized. The menu was entirely in English and for an authentic place that's how you pretend to be authentic. This isn't authentic Mexican. I went to ask them for aguas frescas (horchata) and they didn't have any. I thought they'd have root beer, nope. No lengua either, which is my favorite Mexican delicacy. The main choices you have are on Mr Pancho's menu item unless you want seafood. On top of that, this place has waiters that give you the wrong order which means that this place is extremely understaffed at least five different tables. You're going to have to be tipping every server $20+ in order for them to even appreciate their job.
Only been there twice both times that's the wrong order food was good service that's so good we'll never go back
Food: 3
Service: 1
Joanna Scott
Just received THE WORST SERVICE EVER!!! This place have always been my favorite in Maumelle but clearly they are not a fan of African American people! Will not be returning to this restaurant.
Candice Scott
Service is horrible, they don’t like African Americans
kenneth matthew sanders
This place used to be a 1 star. I heard that it had improved and I was pleasantly surprised. Now a very solid
The first time we ate there it was great. However the second time was terrible. The first time we spent $50.00 including tip. The second time the service was terrible very slow. When we were finished we waited 25 minutes for someone to come bring us the check. I like to fell over we were charged double what we paid the first time we went. I was told there were some price changes. I pointed out there weren't any changes shown on the menu. It cost us $80.00 without the tip. And I did leave a tip, even though the service was terrible. Our waitress set in the back of the restaurant laughing and talking with somebody. We finally got the check from someone else. Needless to see we will never go there again.
Atmosphere: 2
Food: 4
Service: 1
Brianna Bolin
Closed at 10 when hours are 10:30 I was on my way to get my to go order and no one is here. Will not answer phone and door is locked.
Linda Rudd
Food was not very hot.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Queso Dip
Bobbie Via
Food is flavored much better than other local mexican restaurants. Service was excellent. Will definitely be returning!
I am SO glad we stopped here. We had a large group, so we usually encounter some slow service, but that was not the case here. The waitress who served us was very nice and time efficient. The food was so good! Our tortillas were fresh, cheese dip and tortilla chips were a huge hit with the entire family, and not a single person in our party had something to complain about with our food. We only waited maybe 20 minutes to get our plates and there were 12 of us, so I feel like that's not bad. Absolutely recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco, Tortillas, Chicken Quesadilla, Burrito, Cheese Dip, Fajitas
I normally never leave reviews but this place is ridiculous. I ordered three chicken tacos, I was bought three beef. I told the waitress that I ordered chicken and she argued with me that I ordered beef. Now who is right in this situation? The person who only orders chicken tacos at every Mexican place or the waitress with a full restaurant and no notepad to write down orders? She did not even offer to replace them. Just argued that I was wrong and she was right. And on top of that, the beef tacos are low quality. I keep trying to give this place a try because it’s close to my job but I do not recommend. Go to El Charro right around the corner. Better atmosphere, they have an actual bar you can sit at and have high quality food. This place is El Garbage.
Update: I told the manager on duty about the situation and nothing was done. Just looked at me with a blank stare and never said anything to the waitress.
Atmosphere: 2
Food: 2
Service: 1
Very good take out service
Atmosphere: 5
Food: 4
Service: 5
The did was ok, as was the service. The atmosphere needs to be updated.
Atmosphere: 3
Food: 3
Service: 3
This place has a very limited selection of food which explains the 3 stars. It took me 20 minutes to figure out what to order because the menu was disorganized. The menu was entirely in English and for an authentic place that's how you pretend to be authentic. This isn't authentic Mexican. I went to ask them for aguas frescas (horchata) and they didn't have any. I thought they'd have root beer, nope. No lengua either, which is my favorite Mexican delicacy. The main choices you have are on Mr Pancho's menu item unless you want seafood. On top of that, this place has waiters that give you the wrong order which means that this place is extremely understaffed at least five different tables. You're going to have to be tipping every server $20+ in order for them to even appreciate their job.
Atmosphere: 2
Food: 5
Service: 3
Taco Tuesday and 1.50 draft beers great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mr Pancho Burrito Supreme, Chicken Cheese and Rice, Taco Salad, Taco, Mr Pancho Fajitas, Burrito, Cheese Dip, Nachos, Fajitas
Only been there twice both times that's the wrong order food was good service that's so good we'll never go back
Food: 3
Service: 1
Just received THE WORST SERVICE EVER!!! This place have always been my favorite in Maumelle but clearly they are not a fan of African American people! Will not be returning to this restaurant.
Service is horrible, they don’t like African Americans
This place used to be a 1 star. I heard that it had improved and I was pleasantly surprised. Now a very solid
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
The first time we ate there it was great. However the second time was terrible. The first time we spent $50.00 including tip. The second time the service was terrible very slow. When we were finished we waited 25 minutes for someone to come bring us the check. I like to fell over we were charged double what we paid the first time we went. I was told there were some price changes. I pointed out there weren't any changes shown on the menu. It cost us $80.00 without the tip. And I did leave a tip, even though the service was terrible. Our waitress set in the back of the restaurant laughing and talking with somebody. We finally got the check from someone else. Needless to see we will never go there again.
Atmosphere: 2
Food: 4
Service: 1
Closed at 10 when hours are 10:30 I was on my way to get my to go order and no one is here. Will not answer phone and door is locked.
Food was not very hot.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Queso Dip
Food is flavored much better than other local mexican restaurants. Service was excellent. Will definitely be returning!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Flavor Margaritas, Taco Salad, Mr Pancho Fajitas, Cheese Dip
Food good like always.
Atmosphere: 5
Food: 5
Service: 5
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