McDonald's

Name: McDonald's
Address: 709 US-71, Mena, Arkansas, 71953, US
Telephone: (479) 394-1131
Price range: $
Rating: 3

$ • Fast Food, Burgers, Coffee Shops

Hours:
709 US-71, Mena
(479) 394-1131

Menu Order Online

About McDonald's

McDonald's offers a mixed experience, with some customers praising the fast service and friendly staff, like Danielle who was attentive and always smiling. However, others complained about slow wait times and incorrect orders. The restaurant was clean, and the staff, like the blonde lady with a bedazzled hat, provided excellent service. Ordering through the app was convenient when kiosks were down. Overall, McDonald's has a good team that works efficiently to serve hot and fresh food. Some customers feel that the restaurant lacks the personal customer service touch that used to be common, especially in newer locations like the one in Mena, which is only six months old. Despite this, many appreciate the new setup and continue supporting McDonald's because of their love for the brand. Recent visits include trying the spicy chicken sandwich, which was good, though one customer was disappointed when fries were forgotten and had to be picked up later. Others highlight that the food was hot, exactly as ordered, and the restaurant was spotless, considering it the best McDonald's location in years.