This McDonald’s is very clean, restrooms are always clean. Seems like they are low staffed. Recommend using the drive thru.
B. R. Myrick
McDonald's is McDonald's, in most cases, while some are better/cleaner than others. This one, in Mena, is only 6 months old, after the previous one was torn down and I haven't decided if I like this setup......it doesn't, like so many others businesses now, seem to have lost its personal customer service touch, but then again. I'm not the one trying to keep the doors open on a restaurant, one of the hardest businesses in existence today. So, KUDOS to the owner for building this new facility. America, no doubt, loves McDonald's, we will continue giving them business.
Atmosphere: 4
Food: 4
Service: 4
DJ Taylor
I have ate at this McDonalds for over 20 years mainly just breakfast. But my son has ate here since he has been born the french fries and nuggets. The last few weeks I have ate quite extensively breakfast here. Every sandwich the bread is so hard it hurts my mouth and teeth to eat, muffins and biscuits a like. Usually end up waiting a litte and you are it will be hot. The main portion of the sandwich is like warm at best. The few i have eaten lumch or dinner the fries seem to be room temperature and the sandwich portion is literally cold. I am not one to write reviews but I feel it is necessary to maybe get someone to get some changes going. The order is weong quite often but the food is lukewarm at best most everytime.
Food: 1
Service: 3
Sage Mint
I haven't eaten at McDonald's since I was a teen, so I decided to try their spicy chicken sandwich when my husband ordered his food.
Everything was good but they forgot my fries and I didn't realize it until I left, had to go back and get them.
Atmosphere: 3
Food: 3
Service: 3
Quazi Moto
Since being rebuilt the goal here is all digital. No menus, no menu boards. Get the app.
Not doing it. Nope. There is no way I am willing to go in a McDonald’s to find that they are not accommodating.
There is no way I will be going back to this McDonald’s, Wendy’s will be getting my business.
Atmosphere: 1
Food: 3
Service: 2
Melizabeth White
A clean facility and team members were very polite! I recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae, Nuggets, Dr Pepper, Strawberry & Crème Pie, French Fries
Brittany Harris
I recommend asking for extra condiments on burgers but I love the spicy mcchicken...
Food: 3
Service: 4
Recommended dishes: Nuggets, Mcchicken
Elza 1204
The audacity is crazy! I work at a nearby nursing facility, and my coworkers and I ordered drinks. Two of the four drinks were completely WRONG. No big deal, no hard feelings, it could be an easy mistake. We called to see about getting them remade, and the manager was absolutely no help. VERY rude, told us that he doesn't have proof that the drinks were wrong, and stopped responding to us, and eventually hung up the phone. We were more than willing to send a picture. We asked for the managers name, and he wouldn't give it to us. This was at 10:30 on 11/19/24. Hands down one of the WORST customer service I've seen. I've worked at McDonald's, and it's not hard to fix two small Caramel macchiatos. We got two caramel frappes instead. This is ridiculous McDonald's.
It's less than ok, the only place I know that regularly misses orders and acts like it's the customers fault when they complain
Eileen Sanders
Get my dogs meat patties here
Scott Staggs
My daughter ate a McDouble and ended up in the hospital for food poisoning
Seven
Called to see if they could review my application and someone named Evan picked up the phone and when I asked if the hiring manager was there he hung up on me. No, yes or no answer. Trash food and trash employees
Refused service. As employees hiding in kitchen.
Thing in my drink. Other than that normally good.
This McDonald’s is very clean, restrooms are always clean. Seems like they are low staffed. Recommend using the drive thru.
McDonald's is McDonald's, in most cases, while some are better/cleaner than others. This one, in Mena, is only 6 months old, after the previous one was torn down and I haven't decided if I like this setup......it doesn't, like so many others businesses now, seem to have lost its personal customer service touch, but then again. I'm not the one trying to keep the doors open on a restaurant, one of the hardest businesses in existence today. So, KUDOS to the owner for building this new facility. America, no doubt, loves McDonald's, we will continue giving them business.
Atmosphere: 4
Food: 4
Service: 4
I have ate at this McDonalds for over 20 years mainly just breakfast. But my son has ate here since he has been born the french fries and nuggets. The last few weeks I have ate quite extensively breakfast here. Every sandwich the bread is so hard it hurts my mouth and teeth to eat, muffins and biscuits a like. Usually end up waiting a litte and you are it will be hot. The main portion of the sandwich is like warm at best. The few i have eaten lumch or dinner the fries seem to be room temperature and the sandwich portion is literally cold. I am not one to write reviews but I feel it is necessary to maybe get someone to get some changes going. The order is weong quite often but the food is lukewarm at best most everytime.
Food: 1
Service: 3
I haven't eaten at McDonald's since I was a teen, so I decided to try their spicy chicken sandwich when my husband ordered his food.
Everything was good but they forgot my fries and I didn't realize it until I left, had to go back and get them.
Atmosphere: 3
Food: 3
Service: 3
Since being rebuilt the goal here is all digital. No menus, no menu boards. Get the app.
Not doing it. Nope. There is no way I am willing to go in a McDonald’s to find that they are not accommodating.
There is no way I will be going back to this McDonald’s, Wendy’s will be getting my business.
Atmosphere: 1
Food: 3
Service: 2
A clean facility and team members were very polite! I recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Fudge Sundae, Nuggets, Dr Pepper, Strawberry & Crème Pie, French Fries
I recommend asking for extra condiments on burgers but I love the spicy mcchicken...
Food: 3
Service: 4
Recommended dishes: Nuggets, Mcchicken
The audacity is crazy! I work at a nearby nursing facility, and my coworkers and I ordered drinks. Two of the four drinks were completely WRONG. No big deal, no hard feelings, it could be an easy mistake. We called to see about getting them remade, and the manager was absolutely no help. VERY rude, told us that he doesn't have proof that the drinks were wrong, and stopped responding to us, and eventually hung up the phone. We were more than willing to send a picture. We asked for the managers name, and he wouldn't give it to us. This was at 10:30 on 11/19/24. Hands down one of the WORST customer service I've seen. I've worked at McDonald's, and it's not hard to fix two small Caramel macchiatos. We got two caramel frappes instead. This is ridiculous McDonald's.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's less than ok, the only place I know that regularly misses orders and acts like it's the customers fault when they complain
Get my dogs meat patties here
My daughter ate a McDouble and ended up in the hospital for food poisoning
Called to see if they could review my application and someone named Evan picked up the phone and when I asked if the hiring manager was there he hung up on me. No, yes or no answer. Trash food and trash employees
Atmosphere: 1
Food: 1
Service: 1
Very clean. Fast, friendly service.
Atmosphere: 5
Food: 5
Service: 5
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