The Crawfish Shack of Monticello

Food was good, just wish they would have had crawfish but the crab was really good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Cajun Boiled Sausage, 1lb Snow Crab Legs

2.75 for drinks. 15.59 for soda for my family. Everything is breaded and they don't really do substitutions. If you have any dietary restrictions (celiac) go somewhere else. No real deals either. Maybe that's reflective of the new economy but I won't be returning.

Atmosphere: 1

3 STRIKES YOU’RE OUT. I usually don’t do this but, enough. I have a real problem with poor customer service and an even bigger problem when it is blatant. If I patronize your establishment and have to deal with the SAME server who apparently has a problem with my color, because they don’t know me from Adam and you are met at the door with an attitude and smart remarks, just know it’s the God in me that holds me back. 1st time, walked in and stand at counter because there is a sign to wait to be seated, server stops at the table closest to the counter and commences to strike up a conversation, completely ignoring me and the person with me. A couple of people come in and she proceeds to seat them. We still stood there like okay. Then another group walked in and she started to attempt to seat them so I asked if she couldn’t see us standing here because she had stood at that table the whole time and ignored us standing there waiting to be seated. I didn’t argue with her but I spoke to the owner and she admitted seeing us standing there but had no idea we were waiting to be seated. She assured she would make it up on next visit. Came back 2 weeks later and the SAME server did the exact same thing and again I reframed from allowing Evil-lyn come out but made sure to mention to the owner that our experience was again the same ? Mind you we were coming here regularly and not just for the crawfish. We were coming up in here before it got so busy a reservation was suggested. Here it is 3 months later and I walk in and is approached by, guess who, SAME SERVER. Her 1st words were what can I do for you? My reply “ I just wanna eat”. She said ‘well I wanted to know if you eating in or carrying out’. Now, that is certainly not what she asked. My reply was simply “eating in “ What dam near made me loose it was her next statement ‘you the one that was rude to me 2 times before’. I asked her what she said and she repeated it. I then asked for the owner. Although she offered to seat me and get my order, she didn’t seem at all phased by what was happening. So I got my order to go, only because this was the closest place I could get crawfish right now. So got no apology or make up from the other times. ?Go figure. Poor customer service can make you miss coins no matter how good business is and bad reviews can kill good business. You never know who walking in your door or what influence they may have. To allow bad customer service is a tragedy. It’s sad because I really liked this place and would travel over to eat there.

Atmosphere: 4

Food: 5

Service: 2

Recommended dishes: Boiled Crawfish with Corn, Cajun Smashed Potatoes, 1lb Snow Crab Legs

Awesome food and even better people

Food: 5

Service: 5

Recommended dishes: Boiled Crawfish with Corn, Cajun Boiled Corn, Crawfish Shack

Hotter inside restaurant than outside,crawfish ran a close second to crawfish at a Chinese restaurant due to lack of seasoning. The menu was non informative on the all you can eat I understand seasonal and market value change the prices but at least let someone know the all you can eat option is available without having to ask.

Exceptional food when we went for the Crab claws and shrimp, all you can eat special. Good potatoes and corn with it to round off a good meal. We will be going back ( not so close to closing time next time). Live music was cool too!!

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Cajun Boiled Corn, Cajun Boiled Potatoes, 1 2lb Snow Crab Legs, 1 2lb Gulf Shrimp, 1lb Snow Crab Legs

The lady with all the tattoos is the life of this place. She's attentive, generous, and genuine. She checks on the tables and has a drive to her hospitality that is amazing.

Atmosphere: 4

Food: 3

Service: 3

Recommended dishes: Cajun Boiled Mushrooms, 1 2lb Shrimp Dinner

Loved the boiled shrimp, potatoes and corn

Atmosphere: 5

Food: 5

Service: 5

We ordered 3 lbs of crawfish each and it was so good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 lbs Boiled Crawfish

Very expensive and wasn't fresh

We absolutely loved loved loved this place!!???

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crawfish Shack

Loved it it was fabulous. Took my dad for his birthday got the all you can eat crab. Was amazing. 4 on atmosphere only because the air in the bathroom dosnt work. Everything else is great tho and the food couldn't be better . Crab legs are good too. I've eat them good and not so good far as seasoning. Seasoned to perfection.

Atmosphere: 4

Food: 5

Service: 5

Best seafood and sandwiches in Monticello!

Great crawfish and very

Atmosphere: 5

Food: 5

Service: 5

Great service and delicious crawfish and crab legs. We will continue dining here. It's a great place to eat.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Boiled Crawfish with Corn, Seafood Boil