El Puente
2880 AR-367, Newport
(870) 523-2369
Recent Reviews
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We ate at the old restaurant once and were not impressed. Since they have built the new restaurant it is great. New and fresh, very clean. Great service and great food! We are so glad we have a new one here in town and have bragged on it to many. We have family that eat there when they come our way and they love it also.
Toilet seat in men's restroom needs replaced. It only had one bolt in it, so the seat slides all over the place when you sit down. Toilet always seems to be dirty as well.
Atmosphere: 4
Food: 3
Service: 4
Ground beef lacked seasoning (I didn't even taste salt). The tacos from Taco Bell were better than the ones at this restaurant. It was hard shell, but I was expecting soft shell, so maybe that's my fault for assuming and NOT asking questions before ordering. I thought this was an authentic Mexican restaurant. I also bought the king's burrito, with ground beef. I couldn't even season it, because I got it to go, but was in a hotel at the time. If I was at my home, i would have doctored it up. So my experience was definitely a thumbs down. I asked for red salsa. I got 2 containers. One with salsa and the other tasted like marinara sauce. Who puts marinara sauce on their tacos, burritos, or chips? I believe my order was a total of $26 which is a lot of money for the food not to taste good. I won't be back for the food. The customer service was great, and I received my food in a timely manner. I didn't dine-in but I would ASSUME if I did, and brought to their attention about the lack of seasoning and having soft shell instead of hard, that they would rectify the situation.
Recommended dishes: Salsa, King Burrito
Very pleasant, good food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa, Burrito, Enchilada, King Burrito
Parking: Large, well maintained parking lot.
Kid-friendliness: Very family friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salsa
The food was pretty good. The Tamales were a little heavy on the masa dough. The enchilada sauce was some of the worst I've ever had, tasted like tomatoe soup. True authentic enchilada sauce doesn't even have tomato sauce in it. Their hot salsa was pretty good. The lunch I had was very good. I think it's called chori pollo. Service was horrible. We had to get another waiter to help us. Everyone seemed to be standing around on their phone.
Atmosphere: 3
Food: 4
Service: 1
excellent food with great service clean and refreshing atmosphere friendly and helpful staff
Great food! The atmosphere was friendly and pleasant. The building was new, parking was ample and they had a drive thru. They must be consistent because people just kept coming. We definitely enjoyed our meal.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Burrito
Best refried beans I've had ever. I moved away from this area long ago, but I grew up eating this food! I recently visited and it hasn't changed a bit! The new location is beautiful, too! I hope I can come back before another 8 years pass. ?
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito
Came in with a crew. I always check the bathrooms when I arrive. No soap in the dispenser. I passed because that would seem to indicate the food is being made with dirty hands... Hard pass.
Dietary restrictions: Gross with a side of sickness
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great food! Nice, new restaurant with great service and huge portions at a good price. Support this local business!
Atmosphere: 5
Food: 5
Service: 5
Awesome place for Mexican food
Atmosphere: 5
Food: 5
Service: 5
Food was good but service was shotty. Was seated, got drinks, ordered, then was completely forgotten about.
Atmosphere: 3
Food: 5
Service: 2
It's not a really good place to eat at and their food is really
Atmosphere: 1
Food: 1
Service: 1
The food was just okay!
Atmosphere: 2
Food: 4
Service: 4
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