Kimco
7101 John F Kennedy Blvd, North Little Rock
(303) 917-4041
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The guy who owns the McDonald’s on warden that owns this store is a plain jerk.
Atmosphere: 1
Food: 1
Service: 1
Went to the drive through and asked to wait. Another vehicle pulls in the other lane and is able to order. After she pulls around to pay, I’m still waiting. I ask if anyone is there. No answer. I pull around asking what’s up. No attempt to apologize or offer an explanation. Guess I’ll be doing business elsewhere.
The manager at your store on corner of McCain and Warden road needs managerial help. While waiting on my order (inside) a customer came up and asked for 2 dipping sauces. The manager (right in front of everyone) screamed at the associate and said “how many times have I told y’all only 1 sauce”. The customer apologized. The manager then screamed at another associate about something else. She then gave me a dirty look cause I made a comment. I managed restaurants for 25+ years as a manager, GM and a district manager for over 33 stores. If I had EVER heard my manager scream and verbally abuse an employee that way they would have been terminated immediately. I never got the name and f the manager but she was a tall black lady with hair in a ponytail. I was embarrassed to even be in that store.Now my order. I asked for light salt 4 times on my order. I saw them dump new fries and the guy waiting on me told them, AGAIN, lite salt. Well they poured the salt on them. They turned and asked could I wait for new fries. I had already waited on my #7 long enough because the lobby was out of Diet Coke. Then really had a hard time getting ketsup. I told the associate she continued to berate that she want to slap that rude manager everyone in your FAMILY restaurant would understand. I know it is hard to get good workers now but at least train them correctly. I made all my managers read “The One Minute Manager” and I tested them and quizzed them at least 1-2 times monthly. Also, managerial training in etiquette is helpful. I know this won’t go any further than I reading this but I hope that of the 10-15 people (customers that have at ur salaries) step up also.
Atmosphere: 1
Food: 3
Service: 3
RAW MEAT on my Quarter Pounder. They remade it and the meat was raw on the second one also.
This is a 20 min drive through, I will take my business else where due to the consistent poor and slow service
Best place to work
If you want a shake or any other ice cream product you’ll have to go elsewhere. We were informed tonight that they no longer have a machine because “it broke and ‘he’s’ not buying a new one”. I guess they have to pay for the rebuild. You would think that a small investment in a new ice cream machine would helpful with summer coming on. And who doesn’t like McD’s fries with a chocolate shake??
Ordered egg McMuffin with real bacon, no can bacon. GOT the McMuffin with bacon and cheese. On my way to work so no time to correct. The EGG was the most important part. Major disappointment and meal fail before work. 😫. Won’t try this again!!!!! Oh got a hash brown i did not order.
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