Takes forever to receive the order. They should take notes from Chic Fil A in West Little Rock, it's extremely fast. Poor restaurant considering it's brand new, it'll soon be like all the other restaurants in Pine Bluff.
Atmosphere: 1
Food: 2
Service: 1
Lisa Woodie
I have visited this location many, many, times since it opened. I am always welcomed with a smile, treated with great respect, and served hot and delicious food exactly how I ordered it. I have seen a few customers with poor manners, but the staff handled them with the patience of Job. I was highly impressed with their level of professionalism and service to all.
Drixxon Kyzar
After a turbulent start, this location is finally getting into the sway of things.
We ordered in the middle of rush hour and were happy to see both hot & fresh food given to us.
The service was pleasurable, and the restaurant was clean, though, this location has always been known for its cleanliness
The only time the food is slightly decent is in the morning, but all together the food tastes horrible. I tried to get a job there, they were nice and liked me, and say that i would be a good fit, but I didn't get the job. And now when I go, I don't see 1 white person working there. My first thought is that they are racist. Even when my friends and family go they also say that they have NEVER seen and white worker... all my friends, family, and I think that this location has to be the worst chic fa la that has ever existed. Have a good day.
Atmosphere: 1
Food: 1
Service: 1
Taylor Lashaee
Love this new location! Went yesterday and the my tenders were hot and fresh! 10/10
Atmosphere: 5
Food: 5
Service: 5
Vandora Demery
The food is great! The service is awesome and the staff are friendly. Most of all, the owner is very friendly and “ down to earth”.. I like the fact that the owner interacts with the customers ??
Atmosphere: 5
Food: 5
Service: 5
Holly Scurlock
This is a new location so the restaurant appeared clean. There were zero ketchup packets in the condiment area of the restaurant. Compared to all the other chick-fil-a restaurants I’ve visited this one was by far the worst. Most of the employees were moving at a snails pace. This is not ordinarily what you see at Chick-fil-a. I was very surprised. The drive through line moved very slow. My kale-crunch side was DROWNED in dressing. The fries were cold, but our sandwiches were yummy. Hopefully as time passes they will read head the reviews and work to improve their restaurant.
Two times they have not made my order right, and i paid extra for this. Other than that the food is good and very friendly staff!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Grilled Chicken Sandwich, Side Salad
8192 3
Didnt have great expectations for this restaurant when this was first opened and i hoped to be wrong, but I only confirmed that it is one more restaurant in Pine Bluff where the employees treat you like it s very inconvenient for them to serve you as a customer, and in addition to that the food is horrible. Fries are cold and hard, the chicken is undercooked. It has been consistenly bad the 3 times I have been there. To finish...It seems the manager took some shortcuts in the playground because it is nothing like other locations, but the big complain here is attitude. 0.00 customer service
Atmosphere: 1
Food: 1
Service: 1
Haley Johnson
Drove 45 minutes to pick up food from mobile order. Waited 20 minutes in the drive thru. Three milkshakes were melted, the fries were cold & not salted, and once we made it home we noticed we didn’t get an entree for a meal.
Very clean! Staff is great! After each request, they say "My pleasure." Wow, how refreshing to hear that coupled with a smile!!! Very friendly folks. The food was hot and delicious! I am retired now due to a stroke, but, have over 25 years experience in customer service. This is one of the best customer experiences I've ever had. Service like this is exactly what our city needs! Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Joshua Mayfield
Thankful for Gods chicken in Pine bluff!! Such polite staff, quick to respond if there is a mess up!!
trina mitosinka
Extremely slow. This is not what we are use too back home.
Atmosphere: 2
Food: 4
Service: 1
Jason Wimbrow
My wife and I were in town visiting family and were excited to see a new Chick-fil-A. We were sadly disappointed in the wait time. The staff was friendly but very unorganized. We ended up going inside ( which we never due) due to line in drive thru not moving. My wife waited 20 min inside as well. This store obviously did not go to their training camp.
Atmosphere: 4
Food: 4
Service: 1
Antoinette M
This review is of the Olive St. location.Extremely slow service (no sense of urgency) and oftentimes the order is wrong. If you are expecting the traditional Chick-fil-A service, you will be disappointed.
Takes forever to receive the order. They should take notes from Chic Fil A in West Little Rock, it's extremely fast. Poor restaurant considering it's brand new, it'll soon be like all the other restaurants in Pine Bluff.
Atmosphere: 1
Food: 2
Service: 1
I have visited this location many, many, times since it opened. I am always welcomed with a smile, treated with great respect, and served hot and delicious food exactly how I ordered it.
I have seen a few customers with poor manners, but the staff handled them with the patience of Job. I was highly impressed with their level of professionalism and service to all.
After a turbulent start, this location is finally getting into the sway of things.
We ordered in the middle of rush hour and were happy to see both hot & fresh food given to us.
The service was pleasurable, and the restaurant was clean, though, this location has always been known for its cleanliness
it was a good experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich
The only time the food is slightly decent is in the morning, but all together the food tastes horrible. I tried to get a job there, they were nice and liked me, and say that i would be a good fit, but I didn't get the job. And now when I go, I don't see 1 white person working there. My first thought is that they are racist. Even when my friends and family go they also say that they have NEVER seen and white worker... all my friends, family, and I think that this location has to be the worst chic fa la that has ever existed. Have a good day.
Atmosphere: 1
Food: 1
Service: 1
Love this new location! Went yesterday and the my tenders were hot and fresh! 10/10
Atmosphere: 5
Food: 5
Service: 5
The food is great! The service is awesome and the staff are friendly. Most of all, the owner is very friendly and “ down to earth”.. I like the fact that the owner interacts with the customers ??
Atmosphere: 5
Food: 5
Service: 5
This is a new location so the restaurant appeared clean. There were zero ketchup packets in the condiment area of the restaurant. Compared to all the other chick-fil-a restaurants I’ve visited this one was by far the worst. Most of the employees were moving at a snails pace. This is not ordinarily what you see at Chick-fil-a. I was very surprised. The drive through line moved very slow. My kale-crunch side was DROWNED in dressing. The fries were cold, but our sandwiches were yummy. Hopefully as time passes they will read head the reviews and work to improve their restaurant.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Spicy Chicken Sandwich Deluxe Meal
Two times they have not made my order right, and i paid extra for this. Other than that the food is good and very friendly staff!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Grilled Chicken Sandwich, Side Salad
Didnt have great expectations for this restaurant when this was first opened and i hoped to be wrong, but I only confirmed that it is one more restaurant in Pine Bluff where the employees treat you like it s very inconvenient for them to serve you as a customer, and in addition to that the food is horrible. Fries are cold and hard, the chicken is undercooked. It has been consistenly bad the 3 times I have been there. To finish...It seems the manager took some shortcuts in the playground because it is nothing like other locations, but the big complain here is attitude. 0.00 customer service
Atmosphere: 1
Food: 1
Service: 1
Drove 45 minutes to pick up food from mobile order. Waited 20 minutes in the drive thru. Three milkshakes were melted, the fries were cold & not salted, and once we made it home we noticed we didn’t get an entree for a meal.
Food: 1
Service: 1
Restaurantji Recommends
Very clean! Staff is great! After each request, they say "My pleasure." Wow, how refreshing to hear that coupled with a smile!!! Very friendly folks. The food was hot and delicious! I am retired now due to a stroke, but, have over 25 years experience in customer service. This is one of the best customer experiences I've ever had. Service like this is exactly what our city needs! Keep up the great work.
Atmosphere: 5
Food: 5
Service: 5
Thankful for Gods chicken in Pine bluff!! Such polite staff, quick to respond if there is a mess up!!
Extremely slow. This is not what we are use too back home.
Atmosphere: 2
Food: 4
Service: 1
My wife and I were in town visiting family and were excited to see a new Chick-fil-A. We were sadly disappointed in the wait time. The staff was friendly but very unorganized. We ended up going inside ( which we never due) due to line in drive thru not moving. My wife waited 20 min inside as well. This store obviously did not go to their training camp.
Atmosphere: 4
Food: 4
Service: 1
This review is of the Olive St. location.Extremely slow service (no sense of urgency) and oftentimes the order is wrong. If you are expecting the traditional Chick-fil-A service, you will be disappointed.
Atmosphere: 2
Food: 3
Service: 2
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