Slow service every time. Ordered ahead on the app (an hour ahead). Get there wait forever in line in the drive through (with only one lane open each time I go) then I still get asked to pull up. Literally only had an 8 count nugget with kale salad…… don’t understand. This is multiple times of the similar service.
Sarah Warriner
Don’t get a bowl of soup unless you want a half bowl. All of the Little Rock Chick-fil-A restaurants give you a full bowl. Pine Bluff’s location excuse is they go by a fill line. If that’s the case, the fill line must be at half. This is such a rip off!!
Troy Lowth
It's new here in pinebluff. I'm familiar with Chick-fil-A living in Memphis for so long,every morning we would stop on Germanytown rd for breakfast I'm a big fan. This is by far the best restaurant and set up. Really nice lay out two different lines to get your food in record breaking time.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Jessie Hooks
Always super fast service here doesn’t ever matter how busy they get.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
David Morgan
Food wasn't up to quality like other Chick-fil-A's. Service has plenty of room for improvement. The restaurant was immaculate. Visit at your own risk. You may get better quality of food and service.
Atmosphere: 4
Food: 3
Service: 1
Taylor Harris
Food came out quick but after that it was downhill. Ordered a coffee after our meal and had to wait 15 minutes for a single hot coffee. Every worker looked clueless and/or had zero care to be there. One worker was audibly complaining(about another worker present) and I saw several staff members roll their eyes in response. All of this in front a large group of customers. This place will not last!
Atmosphere: 1
Food: 4
Service: 1
Meagon Garner
Friendly staff, super clean, overpriced.
Atmosphere: 5
Food: 3
Service: 5
Shannon R_L
This has got to be the SLOWEST fast food place ever!! And this is after peak time! Customer service is meh.
Jacob “Jake”
My chicken was soggy and not fresh or crispy. Waffle fries were old and not fresh. No clean tables, floor was covered in crumbs and spilled sauces. Bathroom had a horrible smell and they were out of toilet paper.
Vegetarian options: They have quite a few options for dressings for salad and toppings for them.
Chick-fil-A is known for their great customer service and the positive attitudes of its employees! Well if you expect that and care about respect giving back when you give it do not go to the location in pine bluff!
First off the first employee I encountered is the one taking your order, she rolled her eyes at me and would not answer any of my questions about the food, she kept saying "do you need a menu?" With the most disrespectful tone and when I asked another question she walked over and snatched the menu out of the order box in a manner that would make anybody uncomfortable! Then we specifically gave her just a few minor things to our order that she did not put in or they did not care in the kitchen!
Second was my experience at the window / open walkway door. The young lady that handed us our food had a look of disgust on her face as well and when I asked if the other employee, which I figured she didn't, put mayo and Chick-fil-A sauce in the order? She didn't even look at the order, she just rolled her eyes made a big sigh sound then walked over and got the mayo and the Chick-fil-A sauce and actually threw it hard into the bag.
This whole time I'm being polite and courteous as I can be and I said thank you ma'am have a great day and she did not even speak! She didn't reply with thanks for coming by, thank you, or your welcome. She just acted like I didn't exist! I hope the owners of this Chick-fil-A get this review because your employees are running your restaurant into the ground with extreme disrespect and horrible customer service! The only thing good about the experience was the food, which they messed the order up but cheese isn't a big deal and I can pull my own pickles off my sandwich! I just wanted someone that's in a managerial or owner to be aware of what is happening at the restaurant because it is blatant disrespect to them as well as customers!
If you hate people or just your job, don't work there!!! I don't know if it's because both of them were probably under 21 but these two females do not need to have a position at this restaurant, point blank.
The other thing is it has left a bad taste for all Chick-fil-A in my mouth and I'll never return to that location and it'll be a while before I even eat Chick-fil-A again!
Atmosphere: 2
Food: 4
Service: 1
Carl and Rianna M
awesome people very polite food was great and they have a security guard in there to make you feel better everything was fresh the atmosphere was clean.
Atmosphere: 5
Food: 5
Service: 5
Kayya Nae
Sorriest chic fil a I ever been to. The drive thru is slower than McDonald’s. Not to mention they don’t know how to run two lanes . Will build up a line in one line and then open the second only to let cars that are way at the back to go ahead while people thats been in the one lane have been waiting for over 20 minutes! The employees will come up to your car with no greeting only “can I get a name?” . What can you expect though, it’s Pine Bluff.
Stephen Mcclellan
Took forever. Poor customer service
Atmosphere: 1
Food: 1
Service: 1
JoeHonda
Good food, sometimes stuff is left out of order, can't go back cause such a large line
Slow service every time. Ordered ahead on the app (an hour ahead). Get there wait forever in line in the drive through (with only one lane open each time I go) then I still get asked to pull up. Literally only had an 8 count nugget with kale salad…… don’t understand. This is multiple times of the similar service.
Don’t get a bowl of soup unless you want a half bowl. All of the Little Rock Chick-fil-A restaurants give you a full bowl. Pine Bluff’s location excuse is they go by a fill line. If that’s the case, the fill line must be at half. This is such a rip off!!
It's new here in pinebluff. I'm familiar with Chick-fil-A living in Memphis for so long,every morning we would stop on Germanytown rd for breakfast I'm a big fan. This is by far the best restaurant and set up. Really nice lay out two different lines to get your food in record breaking time.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Always super fast service here doesn’t ever matter how busy they get.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Food wasn't up to quality like other Chick-fil-A's. Service has plenty of room for improvement. The restaurant was immaculate. Visit at your own risk. You may get better quality of food and service.
Atmosphere: 4
Food: 3
Service: 1
Food came out quick but after that it was downhill. Ordered a coffee after our meal and had to wait 15 minutes for a single hot coffee. Every worker looked clueless and/or had zero care to be there. One worker was audibly complaining(about another worker present) and I saw several staff members roll their eyes in response. All of this in front a large group of customers. This place will not last!
Atmosphere: 1
Food: 4
Service: 1
Friendly staff, super clean, overpriced.
Atmosphere: 5
Food: 3
Service: 5
This has got to be the SLOWEST fast food place ever!! And this is after peak time! Customer service is meh.
My chicken was soggy and not fresh or crispy. Waffle fries were old and not fresh.
No clean tables, floor was covered in crumbs and spilled sauces.
Bathroom had a horrible smell and they were out of toilet paper.
Vegetarian options: They have quite a few options for dressings for salad and toppings for them.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Market Salad, Hash Brown Scramble Bowl, Chick-Fil-A Grilled Chicken Club Sandwich, Chick-Fil-A Waffle Potato Fries, Spicy Southwest Salad, Cobb Salad, Spicy Chicken Sandwich, Grilled Chicken Sandwich Meal, Chick-Fil-A Deluxe Sandwich, Spicy Chicken Sandwich Deluxe Meal
Parking: Plenty of parking
Kid-friendliness: Yes, bring your kids.
Wheelchair accessibility: Wheelchair accessibility available
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad
Restaurantji Recommends
Chick-fil-A is known for their great customer service and the positive attitudes of its employees! Well if you expect that and care about respect giving back when you give it do not go to the location in pine bluff!
First off the first employee I encountered is the one taking your order, she rolled her eyes at me and would not answer any of my questions about the food, she kept saying "do you need a menu?" With the most disrespectful tone and when I asked another question she walked over and snatched the menu out of the order box in a manner that would make anybody uncomfortable! Then we specifically gave her just a few minor things to our order that she did not put in or they did not care in the kitchen!
Second was my experience at the window / open walkway door. The young lady that handed us our food had a look of disgust on her face as well and when I asked if the other employee, which I figured she didn't, put mayo and Chick-fil-A sauce in the order? She didn't even look at the order, she just rolled her eyes made a big sigh sound then walked over and got the mayo and the Chick-fil-A sauce and actually threw it hard into the bag.
This whole time I'm being polite and courteous as I can be and I said thank you ma'am have a great day and she did not even speak! She didn't reply with thanks for coming by, thank you, or your welcome. She just acted like I didn't exist! I hope the owners of this Chick-fil-A get this review because your employees are running your restaurant into the ground with extreme disrespect and horrible customer service! The only thing good about the experience was the food, which they messed the order up but cheese isn't a big deal and I can pull my own pickles off my sandwich! I just wanted someone that's in a managerial or owner to be aware of what is happening at the restaurant because it is blatant disrespect to them as well as customers!
If you hate people or just your job, don't work there!!! I don't know if it's because both of them were probably under 21 but these two females do not need to have a position at this restaurant, point blank.
The other thing is it has left a bad taste for all Chick-fil-A in my mouth and I'll never return to that location and it'll be a while before I even eat Chick-fil-A again!
Atmosphere: 2
Food: 4
Service: 1
awesome people very polite food was great and they have a security guard in there to make you feel better everything was fresh the atmosphere was clean.
Atmosphere: 5
Food: 5
Service: 5
Sorriest chic fil a I ever been to. The drive thru is slower than McDonald’s. Not to mention they don’t know how to run two lanes . Will build up a line in one line and then open the second only to let cars that are way at the back to go ahead while people thats been in the one lane have been waiting for over 20 minutes! The employees will come up to your car with no greeting only “can I get a name?” . What can you expect though, it’s Pine Bluff.
Took forever. Poor customer service
Atmosphere: 1
Food: 1
Service: 1
Good food, sometimes stuff is left out of order, can't go back cause such a large line
Atmosphere: 4
Food: 4
Service: 4
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