I’m incredibly disappointed and aggravated with my most recent experience. My family and I are pretty regular customers and despite having encountered minor issues in previous visits, I still patronized the establishment because we do enjoy some of her items and value supporting small black business.
During my recent visit the owner came around from the kitchen after we had received our purchase and asked who was driving a certain vehicle. I told her it was my car. She went on to say in a very condescending tone that the next time I come I need to park in a regular spot. For context: I parked along the side of the building because temperatures in the car were reading 99 degrees. I had my 2 year old and my 73 year mother in the car. I didn’t want them to overheat in the care while I was inside. After being told not to park on the side I politely responded “ok” because I initially thought I may have been blocking the driveway or preventing someone from loading/unloading.
When I went back to my car I asked my mom if someone tried to come through and she told me she only saw a woman come outside. We didn’t appear to preventing anyone from getting in or out. I noticed the owner came outside when we got back to the car. I got out of the car and asked her if I was blocking her from getting out. At this point I’m trying to understand the significance of her patronizing tone when we were in the store. I also explained to her why I parked on the side. She went on to tell me that she needs me to park in a certain spot because she paid $400 to have the parking lot stripped and customers need to use those spots. I said ok to her rediculous justification and got back in my to leave.
This was the most petty interaction I’ve ever experienced with a business owner. Only unhappy and ungrateful people behave this way. I literally ran inside for a few minutes. I did not prevent her from doing business. It was one thing to address the parking, but the passive aggressive behavior was out of line and unnecessary. There was absolutely no harm in my parking there to essentially support you. I’ve recommended this place to so many people and I now regret any dime ever spent. I hope this trivial policy was important enough to lose business over. Good customer is partially learning to discern what battles to pick.
Atmosphere: 1
Food: 4
Service: 1
Redefined Holistic Lifestyle Brand by Felicia Renee'
OMG!!!!! Your cookie monster cookies are my favs!! I highly recommend them!
Kimberly Allen
Please listen!!! Do not waste A dime on the tea cakes, taste like flour. $6 for 4 flour cakes? The lady at the counter didn’t care that they weren’t eatable! Trying to support black owned business, the thanks I got!Oreo cake taste like It had been in the refrigerator uncovered. It made the icing taste like everything in the refrigerator. If I could give A zero star I would!
Atmosphere: 1
Food: 1
Service: 1
Zyann Smith
I really wanted to support but her attitude comes across as very impatient. The food is absolutely overpriced. I was willing to overlook that, but she’s not friendly and I’m not about to give my money to someone who treats me like they are doing me a favor when I’m already overpaying. Her hours are also very inconsistent. Some basic customer service training would go a long way.
Atmosphere: 2
Food: 4
Service: 2
Toya J.
For the turkey and dressing to be $19 a place. I expected real dressing not stuffing. I wanted to support a black owned business and I did in the city but I personally would not go back. The pound cake wasn’t really good to me. I was surprised and the turkey tasted like it wasn’t real turkey. I’m sorry I’m just being honest. I hate giving bad reviews but i wanted to be honest. ??♀️
G
Best soul food and desserts in Pine Bluff!! Club sandwich and chicken salad are second to none. You can't go wrong here.
Atmosphere: 5
Food: 5
Service: 5
Temika Burnham
I live in Texas & when I come home, her Sunday meals are a must have!!!! The j*** chicken & not ya momma's meatloaf are my favorites!!!! She hasn't let me down. And I can't express how mouth watering her desserts are!!!! If you're in town, please stop by & show this young lady's business some love!!! You won6be disappointed!!!
Atmosphere: 5
Food: 5
Service: 5
D'Ann Glasco
I love her peanut butter cookies! They are the best ever!!!They now offer veggie sandwiches which are full of flavor!!
Antonio Epperson
The chocolate cookies with pecans are the best. I made it a weekly thing to go by and get them.
Angelica D. Pickles
My first time getting lunch in your new spot! When I tell you this club sandwich is awesome, better than Subway...thank you today for your awesome service, great attitude, and just everything. I don't mind paying when the customer service is onpoint!! Continue doing what you do!
My first time getting lunch in your new spot! When I tell you this club sandwich is awesome, better than Subway...thank you today for your awesome service, great attitude, and just everything. I don't mind paying when the customer service is onpoint!! Continue doing what you do!
Priscilla D. Jefferson
My first time getting lunch in your new spot! When I tell you this club sandwich is awesome, better than Subway...thank you today for your awesome service, great attitude, and just everything. I don't mind paying when the customer service is onpoint!! Continue doing what you do!
Anthony Ladd
Trying to lemon cake for the first time at this location. A bit dense not Moist at all .Overall not good.
I’m incredibly disappointed and aggravated with my most recent experience. My family and I are pretty regular customers and despite having encountered minor issues in previous visits, I still patronized the establishment because we do enjoy some of her items and value supporting small black business.
During my recent visit the owner came around from the kitchen after we had received our purchase and asked who was driving a certain vehicle. I told her it was my car. She went on to say in a very condescending tone that the next time I come I need to park in a regular spot. For context: I parked along the side of the building because temperatures in the car were reading 99 degrees. I had my 2 year old and my 73 year mother in the car. I didn’t want them to overheat in the care while I was inside. After being told not to park on the side I politely responded “ok” because I initially thought I may have been blocking the driveway or preventing someone from loading/unloading.
When I went back to my car I asked my mom if someone tried to come through and she told me she only saw a woman come outside. We didn’t appear to preventing anyone from getting in or out. I noticed the owner came outside when we got back to the car. I got out of the car and asked her if I was blocking her from getting out. At this point I’m trying to understand the significance of her patronizing tone when we were in the store. I also explained to her why I parked on the side. She went on to tell me that she needs me to park in a certain spot because she paid $400 to have the parking lot stripped and customers need to use those spots. I said ok to her rediculous justification and got back in my to leave.
This was the most petty interaction I’ve ever experienced with a business owner. Only unhappy and ungrateful people behave this way. I literally ran inside for a few minutes. I did not prevent her from doing business. It was one thing to address the parking, but the passive aggressive behavior was out of line and unnecessary. There was absolutely no harm in my parking there to essentially support you. I’ve recommended this place to so many people and I now regret any dime ever spent. I hope this trivial policy was important enough to lose business over. Good customer is partially learning to discern what battles to pick.
Atmosphere: 1
Food: 4
Service: 1
OMG!!!!! Your cookie monster cookies are my favs!! I highly recommend them!
Please listen!!! Do not waste A dime on the tea cakes, taste like flour. $6 for 4 flour cakes? The lady at the counter didn’t care that they weren’t eatable! Trying to support black owned business, the thanks I got!Oreo cake taste like It had been in the refrigerator uncovered. It made the icing taste like everything in the refrigerator. If I could give A zero star I would!
Atmosphere: 1
Food: 1
Service: 1
I really wanted to support but her attitude comes across as very impatient. The food is absolutely overpriced. I was willing to overlook that, but she’s not friendly and I’m not about to give my money to someone who treats me like they are doing me a favor when I’m already overpaying. Her hours are also very inconsistent. Some basic customer service training would go a long way.
Atmosphere: 2
Food: 4
Service: 2
For the turkey and dressing to be $19 a place. I expected real dressing not stuffing. I wanted to support a black owned business and I did in the city but I personally would not go back. The pound cake wasn’t really good to me. I was surprised and the turkey tasted like it wasn’t real turkey. I’m sorry I’m just being honest. I hate giving bad reviews but i wanted to be honest. ??♀️
Best soul food and desserts in Pine Bluff!! Club sandwich and chicken salad are second to none. You can't go wrong here.
Atmosphere: 5
Food: 5
Service: 5
I live in Texas & when I come home, her Sunday meals are a must have!!!! The j*** chicken & not ya momma's meatloaf are my favorites!!!! She hasn't let me down. And I can't express how mouth watering her desserts are!!!! If you're in town, please stop by & show this young lady's business some love!!! You won6be disappointed!!!
Atmosphere: 5
Food: 5
Service: 5
I love her peanut butter cookies! They are the best ever!!!They now offer veggie sandwiches which are full of flavor!!
The chocolate cookies with pecans are the best. I made it a weekly thing to go by and get them.
My first time getting lunch in your new spot! When I tell you this club sandwich is awesome, better than Subway...thank you today for your awesome service, great attitude, and just everything. I don't mind paying when the customer service is onpoint!! Continue doing what you do!
Restaurantji Recommends
My first time getting lunch in your new spot! When I tell you this club sandwich is awesome, better than Subway...thank you today for your awesome service, great attitude, and just everything. I don't mind paying when the customer service is onpoint!! Continue doing what you do!
My first time getting lunch in your new spot! When I tell you this club sandwich is awesome, better than Subway...thank you today for your awesome service, great attitude, and just everything. I don't mind paying when the customer service is onpoint!! Continue doing what you do!
Trying to lemon cake for the first time at this location. A bit dense not Moist at all .Overall not good.
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