I haven’t been to this Sonic in over seven years. I am visiting family… When I decided to pull over and get my children, some food. For my two youngest, I decided to get them a wacky pack meal. I asked for the Jr. burger, which is under the kids meal on the menu itself. It says what all is included. When I noticed that the lady on the intercom was ringing me up separately for everything I ordered. I wanted to confirm that everything came together as a meal and not separate. She then explain to me that no Everything will be rung up separately. It’s not a meal. I have ordered this many times and this is the first that a wacky pack meal nothing is included. Everything is separated. I’m honestly genuinely confused because we stopped at several Sonics and always order the same thing. We have traveled from Austin TX to Pine Bluff Ar. This is the first this has ever happened…. I am beyond disappointed in this establishment.
Atmosphere: 1
Food: 1
Service: 1
Caleb K.
Every time I order from there, no matter how clear the instructions, they always mess up my order
Atmosphere: 1
Food: 1
Service: 1
Ellie Peterson
The staff was good & the food was also
Parking: I’m sure everyone know how to park at sonic lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Chili Cheese Fries Where's the Other Half, Mozzarella Sticks, Dr Pepper, Tots, Burger, Fries, Chicken Tenders and Tator Tots, Hot Fudge
Sylvia Washington
My husband and I pulled into a stall. A woman came on the speaker and didn't use a greeting, she sounded like she was talking out loud. He said his order and when she repeated it back, NOTHING was correct. It was as if she was given someone else's order. So he repeated it at least 3 times before she got it correct. As soon as he tried to pay, the food came out. THAT QUICK!?!! The bag wasn't even warm. It was almost as if they had the food sitting up waiting on someone to order those particular items and just threw them in the bag. We tried to pay with a gift card, but the car hop couldn't run it for some reason, so the food was refused. I blame management for how customer service is in some of these fast food places. If management is lazy, then the employees will be too. If management doesn't care, then the employees aren't going to care either.
Atmosphere: 3
Food: 1
Service: 2
Averie Herron
People are rude they wanna laugh and play instead of wait on customers and the manager Noah is a smart ass and refuses to give people what they ordered
masera Jackson
Service was great food is old or something. Currently laying in the hospital with food poisoning from eating a burger from them just 12 hours before
Kid-friendliness: Kid meals are decent
Atmosphere: 3
Food: 1
Service: 5
Kimberly Garcia
Car hop was so friendly! They forgot my napkins and brought them right out no fuss! Food and dirty lemonade was delicious! Hope they keep the groovy fries!
Kid-friendliness: My kids love sonic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Casey Green
Worst chocolate milkshake I've ever had!!!!
Atmosphere: 2
Food: 2
Service: 3
Quila Brandon
Slowest Sonic in town. I ALWAYS have to wait an exponentially long time, even when ordering ahead on the app. Have currently been sitting here for 35 minutes WITHOUT my order being taken AFTER I called the restaurant after 20 minutes of waiting and was assured that my order would be taken "soon". This is a daily occurrence. Will not be coming back to this location. Horrible.
Service: 1
wendy cash
Fast friendly service smiles welcoming morning crew AJ. KAYLA .and more really make my day in morning
Parking: Plenty of stalls
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Sonic Blasts
Most expensive, slowest sonic in the tri-county area. I only ever order drinks from here, it's a toss up every time if it'll be what you asked for, and whether or not it'll just be carbonated water. Used to get a breakfast burrito here occasionally but they only deliver soggy, chewy, undercooked bacon.
Atmosphere: 1
Food: 1
Service: 1
JJ Slayton
Either invest in repairing your terminals, some signs to show which ones are not working, or just shut the place down.
Alperdis Keyes
Prices are way too high for what you get!
Atmosphere: 2
Food: 2
Service: 2
Micheal
Fast. Modern ordering. Although there was a meal on the app that the store no longer made. Why was this possible?
Parking: It's a pseudo-drive-inn so plenty of parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chili Cheese Coney, Large Chili Cheese Fries Where's the Other Half, Double Cheeseburger, Tots, Burger, Fries, Chicken Tenders and Tator Tots, Sonic Cheeseburger
Ron Young
Sonic at Watson Chaple is the worst Sonic I ever been to. They are always out of certain things.
I haven’t been to this Sonic in over seven years. I am visiting family… When I decided to pull over and get my children, some food. For my two youngest, I decided to get them a wacky pack meal. I asked for the Jr. burger, which is under the kids meal on the menu itself. It says what all is included. When I noticed that the lady on the intercom was ringing me up separately for everything I ordered. I wanted to confirm that everything came together as a meal and not separate. She then explain to me that no Everything will be rung up separately. It’s not a meal. I have ordered this many times and this is the first that a wacky pack meal nothing is included. Everything is separated. I’m honestly genuinely confused because we stopped at several Sonics and always order the same thing. We have traveled from Austin TX to Pine Bluff Ar. This is the first this has ever happened…. I am beyond disappointed in this establishment.
Atmosphere: 1
Food: 1
Service: 1
Every time I order from there, no matter how clear the instructions, they always mess up my order
Atmosphere: 1
Food: 1
Service: 1
The staff was good & the food was also
Parking: I’m sure everyone know how to park at sonic lol
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Large Chili Cheese Fries Where's the Other Half, Mozzarella Sticks, Dr Pepper, Tots, Burger, Fries, Chicken Tenders and Tator Tots, Hot Fudge
My husband and I pulled into a stall. A woman came on the speaker and didn't use a greeting, she sounded like she was talking out loud. He said his order and when she repeated it back, NOTHING was correct. It was as if she was given someone else's order. So he repeated it at least 3 times before she got it correct. As soon as he tried to pay, the food came out. THAT QUICK!?!! The bag wasn't even warm. It was almost as if they had the food sitting up waiting on someone to order those particular items and just threw them in the bag. We tried to pay with a gift card, but the car hop couldn't run it for some reason, so the food was refused. I blame management for how customer service is in some of these fast food places. If management is lazy, then the employees will be too. If management doesn't care, then the employees aren't going to care either.
Atmosphere: 3
Food: 1
Service: 2
People are rude they wanna laugh and play instead of wait on customers and the manager Noah is a smart ass and refuses to give people what they ordered
Service was great food is old or something. Currently laying in the hospital with food poisoning from eating a burger from them just 12 hours before
Kid-friendliness: Kid meals are decent
Atmosphere: 3
Food: 1
Service: 5
Car hop was so friendly! They forgot my napkins and brought them right out no fuss! Food and dirty lemonade was delicious! Hope they keep the groovy fries!
Kid-friendliness: My kids love sonic!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Worst chocolate milkshake I've ever had!!!!
Atmosphere: 2
Food: 2
Service: 3
Slowest Sonic in town. I ALWAYS have to wait an exponentially long time, even when ordering ahead on the app. Have currently been sitting here for 35 minutes WITHOUT my order being taken AFTER I called the restaurant after 20 minutes of waiting and was assured that my order would be taken "soon". This is a daily occurrence. Will not be coming back to this location. Horrible.
Service: 1
Fast friendly service smiles welcoming morning crew AJ. KAYLA .and more really make my day in morning
Parking: Plenty of stalls
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mozzarella Sticks, Sonic Blasts
Restaurantji Recommends
Most expensive, slowest sonic in the tri-county area. I only ever order drinks from here, it's a toss up every time if it'll be what you asked for, and whether or not it'll just be carbonated water. Used to get a breakfast burrito here occasionally but they only deliver soggy, chewy, undercooked bacon.
Atmosphere: 1
Food: 1
Service: 1
Either invest in repairing your terminals, some signs to show which ones are not working, or just shut the place down.
Prices are way too high for what you get!
Atmosphere: 2
Food: 2
Service: 2
Fast. Modern ordering. Although there was a meal on the app that the store no longer made. Why was this possible?
Parking: It's a pseudo-drive-inn so plenty of parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chili Cheese Coney, Large Chili Cheese Fries Where's the Other Half, Double Cheeseburger, Tots, Burger, Fries, Chicken Tenders and Tator Tots, Sonic Cheeseburger
Sonic at Watson Chaple is the worst Sonic I ever been to. They are always out of certain things.
Atmosphere: 1
Food: 2
Service: 1
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