The carhop was great but the food was nasty. Enough said!!! 🤢
Atmosphere: 4
Food: 1
Service: 5
jim yancey
Nothing like coming home with burnt chicken strips from Sonic. My chicken strips were way overcooked and on the verge of just burnt. They should’ve been thrown away and a new batch started. Sonic used to have one of the best chicken strip dinners in the country, not anymore. I will probably venture to the Farmington Sonic before I go back to Prairie Grove again. That’s if I decide to eat Sonic again. The service was very speedy not sure how they burnt the chicken so fast?
Atmosphere: 3
Food: 1
Service: 5
Dustin McClellan
This review is in two parts. First, regarding the local carhops and staff: they consistently go above and beyond. Every visit, their service is exceptional and far exceeds expectations. Local customer service and food service both deserve a full 5 out of 5 stars.
However, my concern is with Sonic as a company. What was once a place known for good value has shifted toward a disappointing trend, being charged extra for basic condiments, and even then, it’s inconsistent whether those items are actually in the bag when you get home. Additionally, the change to the drink discount system (removing 1/2 drinks all day in the app), now tied to the rewards program instead of being app-wide, removes a key reason I used to choose Sonic over other options.
Corporate decision-making seems to be eroding customer value, and it’s starting to feel like every little thing is being monetized. If this trend continues, I wouldn’t be surprised to see even the complimentary mint come with a price tag.
Local Sonic Corporate Sonic
Service: 5
Daniel Kichen
One of the worst fast food experiences I've had. Ordered a Frito chili wrap yesterday what I got was a cold soggy tortilla filled with lukewarm chili. It was tiny barely worth the money and completely inedible after three bites I ended up throwing it away. Later that night I woke up with stomach pain and have been sick ever since. This location has consistently poor service and food quality, but it's the only drive-thru in town, so people keep going back hoping it improves. It never does - it gets worse. The food isn't just bad - it's unsafe. I'm filing a complaint with the health department and strongly recommend avoiding this place entirely. You'd be better off with canned chili and tortillas from a gas station.
Sherri Burrier
Blast machine has been broke for several months. I go elsewhere.
Anna Holloway
Great egg burrito
Carl Lentz
Good fresh cheap meal. As expected
K
mobile orders typically wrong wait time over 10 minutes on anyday for a drink and tot
We ordered a Black berry water yesterday in the drive thru. Shouldn't take more than a few seconds to do it . It took way to long to get it .
Billy Bowden
The worst sonic I’ve ever been to. Cold food, super slow service, and they ALWAYS say the ice cream machine is broken. If you’re ever wanting ice cream this place will not serve you blasts, shakes exc.
Darrin Skelton
Can't get enough
Kara Ault
Updating my review from a couple of years ago. This location has greatly improved over the last few years. They seem to have better management and staff, definitely much faster service than a few years ago. The manager is kind, and contributes to the community. The location is clean.
Smasher burgers are fire.
Atmosphere: 3
Food: 5
Service: 4
The carhop was great but the food was nasty. Enough said!!! 🤢
Atmosphere: 4
Food: 1
Service: 5
Nothing like coming home with burnt chicken strips from Sonic. My chicken strips were way overcooked and on the verge of just burnt. They should’ve been thrown away and a new batch started. Sonic used to have one of the best chicken strip dinners in the country, not anymore. I will probably venture to the Farmington Sonic before I go back to Prairie Grove again. That’s if I decide to eat Sonic again. The service was very speedy not sure how they burnt the chicken so fast?
Atmosphere: 3
Food: 1
Service: 5
This review is in two parts.
First, regarding the local carhops and staff: they consistently go above and beyond. Every visit, their service is exceptional and far exceeds expectations. Local customer service and food service both deserve a full 5 out of 5 stars.
However, my concern is with Sonic as a company. What was once a place known for good value has shifted toward a disappointing trend, being charged extra for basic condiments, and even then, it’s inconsistent whether those items are actually in the bag when you get home. Additionally, the change to the drink discount system (removing 1/2 drinks all day in the app), now tied to the rewards program instead of being app-wide, removes a key reason I used to choose Sonic over other options.
Corporate decision-making seems to be eroding customer value, and it’s starting to feel like every little thing is being monetized. If this trend continues, I wouldn’t be surprised to see even the complimentary mint come with a price tag.
Local Sonic
Corporate Sonic
Service: 5
One of the worst fast food experiences I've had. Ordered a Frito chili wrap yesterday what I got was a cold soggy tortilla filled with lukewarm chili. It was tiny barely worth the money and completely inedible after three bites I ended up throwing it away. Later that night I woke up with stomach pain and have been sick ever since. This location has consistently poor service and food quality, but it's the only drive-thru in town, so people keep going back hoping it improves. It never does - it gets worse. The food isn't just bad - it's unsafe. I'm filing a complaint with the health department and strongly recommend avoiding this place entirely. You'd be better off with canned chili and tortillas from a gas station.
Blast machine has been broke for several months. I go elsewhere.
Great egg burrito
Good fresh cheap meal. As expected
mobile orders typically wrong wait time over 10 minutes on anyday for a drink and tot
Thought I'd leave a pity review for u guys...
Restaurantji Recommends
We ordered a Black berry water yesterday in the drive thru. Shouldn't take more than a few seconds to do it . It took way to long to get it .
The worst sonic I’ve ever been to. Cold food, super slow service, and they ALWAYS say the ice cream machine is broken. If you’re ever wanting ice cream this place will not serve you blasts, shakes exc.
Can't get enough
Updating my review from a couple of years ago. This location has greatly improved over the last few years. They seem to have better management and staff, definitely much faster service than a few years ago. The manager is kind, and contributes to the community. The location is clean.
good food bad service, always forget food
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