Braum's Ice Cream & Dairy Store

They have great hamburgers and ice cream

Braums is always great, had a triple cheeseburger

After a recent visit to the grocery area of the Rogers, AR store; I was left to evaluate the lack of common sense & good judgment associated with the management & operating team of the local store.
I was in the check out line of the grocery side of the Braums store. In front of me were a couple of ladies with a dog off leash. The ladies were spewing venomous comments and sarcasm about the exsperience with the store.
When it was my turn to checkout, the ladies were walking out the door still acting inappropriate. I stepped to the register & the person behind the counter ask me what my problem was. I requested an explanation as I had said little to this young man. He conveyed the message that I was shaking my head in relation to the ladies with the off leash dog. I told him I had my dogs, a pair; in the car but felt it was unnecessary to bring them in the building. This back & forth conversation went on for a few minutes before I requested support from his management team. A gentleman arrived and inquired concerning my issues. The management team did convey his name but in the effort of professionalism, thats not important. I had a conversation with the management of the store concerning the behavior of the associaate. The associaate was so agitated that the manager had to request that the associaate dismiss himself from the conversation. We were getting no where. I simply told the manager that anything that was mentioned could be confirmed by his security camera and after investigation, if he felt an arrest was in order, feel free to pursue that opportunity. I was quickly rushed from the store and escorted by the manager to the parking lot.
Please for heaven's sake, I love dogs far more than I care for most people. I had no issue with the pet. Braums please don't allow such an occurrence to affect the way your staff is allowed to treat your customers. In addition, Braums you are a restaurant establishment, you might want to train your management team on code violation with the arkansas department of health. Again, you have your security cameras.

I like the food and ice cream but lately orders have been inconsistent or wrong. The yogurt machine has also been out of commission the past several times I've visited.

I think we are going to stop going. There are better options now with better service.

Best ice cream, bar none

Ordered food for me and my fiance which came out wrong. Asked for no lettuce and no tomatoe, and I'm sure you could guess what showed up on our burgers. After bringing it to the attention to the person at the cash register, all they did was scrape it off and re wrap it. Careless and highly disrespectful. You don't know if someone is allergic to something or not. This place almost had a lawsuit. I would definitely check your food before you leave or sit down.

Great ice cream! Amazing service, great experience and my dogs loved the pup cups, will be coming here again. Special shout out to the leadership there tonight!

Great service, lowest prices , and best ice cream. Breakfast burritos are great

Love it

Braun’s frozen yogurt is delicious

Good quality products but employee staff is unpredictable as to service and size of ordered products.

Great hamburgers and shakes. Hand dipped the old fashion
way!. Great service and wonderfully thoughtful people working there. If only I could
hire people like that for my business. The owner of that particular establishment should be very proud.

Love the ice creams but been getting some of my orders wrong :(

usually pretty busy and the service can dip.but I've never been upset leaving

Created a peppermint hot fudge shake - excellent! Chocolate and caramel shake - awesome! !