I was not pleased with the service from the person who served me, named Nacho. I don't know if it was his first day, but he got my order wrong and wasn't friendly. I can't eat well; this is the third time I've been there, and I've always left satisfied, but not today. I couldn't leave, so I'm complaining here so you can fix it.
Atmosphere: 4
Food: 5
Service: 1
ease tres
The food was good, decent. The chips and salsa were not. Does the food taste authentic? No. Not in the slightest or even close. But, the atmosphere was cool and different. Workers were quick and kind. It was nice to try this place out but not a place I would choose to come back to or recommend to others.
Atmosphere: 4
Food: 2
Service: 3
Cathy Hales
Clean, fresh, standard Tex Mex. Consider splitting an entree.
steve mushett
Greasy taco, sauce not fan of. Service good
Atmosphere: 4
Food: 2
Service: 2
Kyleigh Box
Service is usually great. Food is always hot and yummy. Their Jalapeño Ranch dip + their Panchos always hits the spot!
Atmosphere: 5
Food: 5
Service: 5
Kaitlin Wright
I have never been to a chuys before, we were visiting from out of state and our friends took us here for dinner. It was perfect. The food is great and our server was phenomenal. She was on top everything. We will definitely be coming back next time we’re in the area.
First time at this location. I'm just not a fan. The service was fine. Its the salsa, chips, and food. Just not my style. I've had it before and was uncertain about it. This time I went with a simple enchiladas and still did not like it. So many weird sauces. Just not my thing. My daughters quesadilla was cold and the fries were soggy.
Atmosphere: 3
Food: 3
Service: 4
Jazmine Chenoweth
My first time trying Chuy’s and I fell in love!! The atmosphere is fun and inviting! Our server, Piper, was hands down one of the best I have ever had. She was extremely attentive and did not rush us one bit! She even gave me a recommendation on a drink based on what I said I liked! (blackberry lemonade blended marg is to die for btw) My tortilla soup was a dream and she even made my fiancé feel special with some birthday churros!!
Atmosphere: 5
Food: 5
Service: 5
Alma
I try not to post negative reviews, but I've never had a more disgusting meal. Beans were burnt, rice was over cooked, flautas were stale and tasted like they were fried in old grease. Our server was really nice, and the chips and salsa were good. Never coming back.
Went around 2 pm and was perfect timing - not too busy!
Atmosphere: 5
Food: 5
Service: 5
Michael Marshall
I visited Chuy's like I have probably a dozen times in the past. The food there is good but, the service was horrendous this time and I will take my service elsewhere as I suggest you do.
We came in at 2030 and they close at 2200, an hour and a half before close, so I don't see that being a valid excuse. To begin with we were set with a blond waitress named Kylie. Kylie rolled her eyes multiple times and huffed throughout taking our order. This was annoying, but hey maybe she's having a bad night I thought. It took more than 10 minutes to get drinks after ordering, honestly no biggie if that were the only issue. Our queso came out and we needed a spoon to dole out the queso into smaller bowls as not everyone could reach it, we asked for said spoon, another eye roll and Kylie walks away, though she never came back with a spoon. We ordered the fajitas as we usually do. The fajitas came out and we asked for silverware because we've been there for 30 minutes now and still havent gotten it. Also, because the fajitas take up some space on the table, my wife picked up some of the trash and extra dishes on the table and handed that to the Kylie, which made her huff again and walk away, clearly upset. Several minutes later she comes back with the silverware and TOSSES it on the table. My wife and I eat two fajitas each, at which point we are out of tortillas, because they typically bring you out fresh tortillas throughout the meal. I waited another 15 minutes of not seeing my server to go to the hostess and ask for more tortillas to finish my meal. She's clearly frustrated, but she does go and grab me some to-go tortillas and tosses those on the table without a word. In the middle of making my next fajita, probably 1 minute later Kylie is back, and asking if I would like a to-go box. It is 2124 and I'm finally eating again at this point, but sure, point taken, you were done working well before I came in and you're ready for us to leave. So I get the box and leave after paying.
So if you enjoy no refills, silverware, napkins or anything that resembles customer service with your meal, I suggest you go to Chuys and ask for Kylie.
Atmosphere: 2
Food: 5
Service: 1
Marni Beck
servers are nice and attentive. food is consistently good.
Korey Smith
Great food. Service was great. Highly recommended. The waiter was prompt at getting our food out to us, and she came back and checked on us throughout our visit.
Great food and service, very clean restaurant
Atmosphere: 5
Food: 4
Service: 5
I was not pleased with the service from the person who served me, named Nacho. I don't know if it was his first day, but he got my order wrong and wasn't friendly. I can't eat well; this is the third time I've been there, and I've always left satisfied, but not today. I couldn't leave, so I'm complaining here so you can fix it.
Atmosphere: 4
Food: 5
Service: 1
The food was good, decent. The chips and salsa were not. Does the food taste authentic? No. Not in the slightest or even close. But, the atmosphere was cool and different. Workers were quick and kind. It was nice to try this place out but not a place I would choose to come back to or recommend to others.
Atmosphere: 4
Food: 2
Service: 3
Clean, fresh, standard Tex Mex. Consider splitting an entree.
Greasy taco, sauce not fan of. Service good
Atmosphere: 4
Food: 2
Service: 2
Service is usually great. Food is always hot and yummy. Their Jalapeño Ranch dip + their Panchos always hits the spot!
Atmosphere: 5
Food: 5
Service: 5
I have never been to a chuys before, we were visiting from out of state and our friends took us here for dinner. It was perfect. The food is great and our server was phenomenal. She was on top everything. We will definitely be coming back next time we’re in the area.
Recommended dishes: Cheese Dip, Fajita, Baja Shrimp Tacos
First time at this location. I'm just not a fan. The service was fine. Its the salsa, chips, and food. Just not my style. I've had it before and was uncertain about it. This time I went with a simple enchiladas and still did not like it. So many weird sauces. Just not my thing. My daughters quesadilla was cold and the fries were soggy.
Atmosphere: 3
Food: 3
Service: 4
My first time trying Chuy’s and I fell in love!! The atmosphere is fun and inviting! Our server, Piper, was hands down one of the best I have ever had. She was extremely attentive and did not rush us one bit! She even gave me a recommendation on a drink based on what I said I liked! (blackberry lemonade blended marg is to die for btw) My tortilla soup was a dream and she even made my fiancé feel special with some birthday churros!!
Atmosphere: 5
Food: 5
Service: 5
I try not to post negative reviews, but I've never had a more disgusting meal. Beans were burnt, rice was over cooked, flautas were stale and tasted like they were fried in old grease. Our server was really nice, and the chips and salsa were good. Never coming back.
Restaurantji Recommends
Delicious 😋!
Atmosphere: 5
Food: 5
Service: 5
Went around 2 pm and was perfect timing - not too busy!
Atmosphere: 5
Food: 5
Service: 5
I visited Chuy's like I have probably a dozen times in the past. The food there is good but, the service was horrendous this time and I will take my service elsewhere as I suggest you do.
We came in at 2030 and they close at 2200, an hour and a half before close, so I don't see that being a valid excuse. To begin with we were set with a blond waitress named Kylie. Kylie rolled her eyes multiple times and huffed throughout taking our order. This was annoying, but hey maybe she's having a bad night I thought. It took more than 10 minutes to get drinks after ordering, honestly no biggie if that were the only issue. Our queso came out and we needed a spoon to dole out the queso into smaller bowls as not everyone could reach it, we asked for said spoon, another eye roll and Kylie walks away, though she never came back with a spoon. We ordered the fajitas as we usually do. The fajitas came out and we asked for silverware because we've been there for 30 minutes now and still havent gotten it. Also, because the fajitas take up some space on the table, my wife picked up some of the trash and extra dishes on the table and handed that to the Kylie, which made her huff again and walk away, clearly upset. Several minutes later she comes back with the silverware and TOSSES it on the table. My wife and I eat two fajitas each, at which point we are out of tortillas, because they typically bring you out fresh tortillas throughout the meal. I waited another 15 minutes of not seeing my server to go to the hostess and ask for more tortillas to finish my meal. She's clearly frustrated, but she does go and grab me some to-go tortillas and tosses those on the table without a word. In the middle of making my next fajita, probably 1 minute later Kylie is back, and asking if I would like a to-go box. It is 2124 and I'm finally eating again at this point, but sure, point taken, you were done working well before I came in and you're ready for us to leave. So I get the box and leave after paying.
So if you enjoy no refills, silverware, napkins or anything that resembles customer service with your meal, I suggest you go to Chuys and ask for Kylie.
Atmosphere: 2
Food: 5
Service: 1
servers are nice and attentive. food is consistently good.
Great food. Service was great. Highly recommended. The waiter was prompt at getting our food out to us, and she came back and checked on us throughout our visit.
Atmosphere: 5
Food: 5
Service: 5
Loading...