Embassy Suites Northwest Arkansas - Hotel, Spa & Convention Center
3303 S Pinnacle Hills Pkwy, Rogers
(479) 254-8400
Recent Reviews
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Pretty good
Service: 4
Sarah M is awesome
Service: 5
Sarah was my bartender and waitress, and I couldn’t have asked for better service. When other bartenders walked right past me with an empty cup, Sarah came back and made sure I had everything I needed at all times. Please make sure to keep her around!
Service: 5
One of my favorite hotels. I've stayed at this location multiple times for business and pleasure. This is a very nice Embassy, and I look forward to visiting again.
Service: 5
Sarah at the bar is probably the best employee at the hotel. She’s the bomb!
Service: 5
Service at the bar/restaurant was great!! Thank you Sarah for wonderful service and a great experience
Rooms: Nice
Service: 5
I am a frequent traveler to the Embassy. Sarah was at the bar area was very attentive and took care of her customers
Service: 5
Nice hotel with a good breakfast. The evening reception is a huge plus, especially when Sarah is on staff!
Service: 5
Sarah was very kind when I arrived early to dinner. She welcomed me and made me comfortable until the bar opened. Dinner was delicious and Sarah was literally the only person that spoke to me and gave me great customer service.
Service: 3
Sarah was great!
Service: 5
Restaurantji Recommends
Nice convention center
Service: 5
I was disappointed, especially for an Embassy Suites/Hilton property. Great location though! Our room was very dated and dark. It was giving 90s Branson hotel smoking room. We went to the complimentary breakfast before checking out. The staff was very friendly and helpful. There were plenty of food and drink options. When we sat down to eat we saw two cockroaches crawling on the chairs at our table. We didn't finish eating, told the staff, and left.
Service: 3
Great rooms
Service: 5
My husband, my 96 year old father, and I were displaced by the tornado on May 25th. We checked in to Embassy Suites and from the very start were treated with generous hospitality. We especially appreciated the service of the breakfast and evening happy hour servers. The bartender, Sarah M, was so friendly and helpful. Thank you!
Service: 5
This is my go to hotel when I visit NW Arkansas monthly. Rooms are getting a little dated but the entire front desk staff and most employees are awesome. Main reason I am writing this is there is one employee that continues to stand out to me and her name is Diana. She works at the bar / restaurant and she is a superstar. She has taken on several roles and outshines everyone else in her dept . I am writing this in the hopes her GM recognizes her and promotes her as she is a gem that doesn’t come along often .
Service: 4
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