On The Border Mexican Grill & Cantina

The food terrible the service was also terrible. It like she was more concerned with making drinks. Try to the male attention and he was swept the floor.

Atmosphere: 2

Food: 1

Service: 1

Dean, our waiter was excellent. My wife and I were celebrating our anniversary and the OTB team made it very special.

Atmosphere: 5

Food: 5

Service: 5

Best service by Amy.

Atmosphere: 5

Food: 4

Service: 5

Great service. They have amazing food, and have by far the best tortilla soup and best rice! Awesome loyalty rewards program as well

Atmosphere: 5

Food: 5

Service: 5

I can’t even explain management at this location. They hire children that does not know how to do their job. I have seen inappropriate behavior that I do not care to disclose, but I find this location. Disgusting. I had a recent incident of making an online order through the phone. The lady mentions to call back and say my name as I arrive. As I do. I pulled up 5 minutes later and the manager comes out and says they don’t have anything under that name. “We haven’t had any orders all night” as she checks again and comes out the second time she says sorry and walk away with no intention to making sure I can either place another order they supposedly never had or nothing. Just terrible customer service

Atmosphere: 1

Food: 1

Service: 1

Food really good. Awesome service. Not very busy for Friday eve. Food served timely. Not a huge fan of a hot sizzling plate at my table to potentially burn my self, but besides that, the fajitas were perfect and delicious. Good break from traditional Mexican restaurant where everything taste the same no matter what the restaurant’s name is.

Service was slow, which was surprising since there were very few customers. Food was good. Nice portion sizes. Good value.

We had a late lunch, about 2:30. Our waiter Dean was fantastic. We had the steak nachos and chicken tortilla soup along with iced tea. We were very pleased with the food and service. We signed up for the rewards and will definitely be back. Five stars across the board

Catered for my dealership's weekly Saturday lunch. Tim, the manager, was absolutely awesome to work with. He made sure that my team had plenty to satisfy them and working within my budget. Everything was hot at pick up and he even took the time to help me load and organize the food in my vehicle. It was one of the best customer experiences I have had. Thank you Tim and thanks to your staff for making the experience great!

Worst hostess ever! Waited for almost 20 minutes just to be put on the list for her to put a lady that just walked in on the list ahead of us. Not friendly and didn’t even acknowledge our presence. Kept leaving the hostess stand and was gone for long periods of time. We finally left and ate elsewhere.

On the border was amazing. My husband and I took his mom out to dinner. we had queso. And chips, and we had a free coupon for the queso. And we all enjoyed our meals and they were delicious and flavorful. And the server was excellent, and we even drove 45 minutes to enjoy the meal, worth it and the vibe was fun and it was not busy. On a Friday!!

Our third party delivery driver did not bring our favorite item and would not answer calls or texts. I called the restaurant and the manager, Kayla, made a fresh item and another manager, Tim, delivered it himself in record time, with coupons and a warm, friendly apology. What amazing service! We are customers forever! 👍😊

Wemt in to pickup a Togo order for our office. Was greated by 2 separate staff members making sure I was taken care of. Both very friendly. Atmosphere was wonderful made me wish I could have stayed to eat instead of doing pickup! Food was fantastic. We go for happy hour as a group as well and always have nothing but positive to say!

Cold beers matter 🍻

The manager, Tim Lancaster, was amazing. He was walking around talking to all the customers making sure we all had a good dining experience. I'm a rewards member and forgot to give the waitress my # so she could apply my rewards and Tim brought me a coupon to use on my next visit. My fajitas came out of the kitchen sizzling hot and were delicious. Great experience!