clearly subpar experience .....waited much to long in the Drive through line for my order My order was missing 3 items Had to get back into the drive through for more waiting to ask for my missing items... was told to pull into a parking space and my missing items would be right out.. then a employee came to my window and ask me yet again what was missing... so more waiting.... When My items arrived I was till missing one Item that I ask for ..So lest review. Long wait to get my order. more long wait to communicate what was missing then had to declare once again what was missing to staff ...then wait some more and still never received all I ask for.. Your staff needs to work on your Team and your Communications. I was not happy clearly subpar experience
Food: 3
Service: 1
Shonna Cravens
Very disapointed. We waited 20 min n still no food. I went and asked about our food n they didnt even have a ticket back there to make it uo. So it took another 10 min to get our food n when we did my husbands sandwich wasnt even right. Food was horrible n all we got was a im sorry its been like this all day n 1 free cinn roll. We should have gotten a refund. We spent like 30.00. Do not recomend going there....
Atmosphere: 1
Food: 1
Service: 1
Nathan Nunley
I have an allergy and this particular location messed up the order. I'm totally understanding.... but when I contacted them after I had to make myself throw up to avoid a horrible reaction or end up at the hospital, wouldn't even remake my order and gave me the corporate number! Absolutely furious! People make mistakes and I'm fine with that, but to not even resolve the issue without me contacting corporate office makes me want to talk to a lawyer or something..... this is ridiculous over a sandwich and a simple mistake!
Atmosphere: 1
Food: 1
Service: 1
Deana Vickers
The customer service is the best. Friendly and helpful. The bread is so good and the Cinnabon smell is worth walking in for. But, by far the staff is the best thing about this store.
Horrible, their website shoes that they didn't close until 9pm and they started putting the food away at 8:30. We couldn't order anything we wanted on the menu because because they started closing early.
Food: 1
Service: 1
Sea
Love their food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cinnamon Roll
LaNette Vassar
Very good food and service
Food: 5
Service: 5
Tony mozzarella
Close early. Dirty store. Ignored by staff when pulled up (the guy looked at me, turned off the open sign) and refused to look at me when i went tk the door). 9pm means 9pm guys (8:55) confirmed, but how long have the doors been locked? If I was an auditor, you'd fail. Not having lights on, trash in your lot, and failing to provide customer service during posted business hours. Phones been disconnected all week. Night crew is looking pretty Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Denise Hill
Amazing experience today! The power outage did not stop them from great service!!!
Great food and amazing customer service. The staff is the nicest people. Surprised me with a. Cinnabon since I waited patiently once. Best surprise when I opened my order at home.
Atmosphere: 5
Food: 5
Service: 5
Reece Taylor
Place is always awesome love the food and amazing service. Try the cali avocado pizza on regular crust instead of flatbed and the original sandwich is a good choice
Atmosphere: 5
Food: 5
Service: 5
Tara Taylor
Love the food. Adyson is always so helpful when trying new foods! Climate 👍, cleaniless 👍, staff 👍 and love the decorations! Highly recommend if you can't tell!
The pizza was awesome!
Atmosphere: 5
Food: 5
Service: 5
clearly subpar experience .....waited much to long in the Drive through line for my order My order was missing 3 items Had to get back into the drive through for more waiting to ask for my missing items... was told to pull into a parking space and my missing items would be right out.. then a employee came to my window and ask me yet again what was missing... so more waiting.... When My items arrived I was till missing one Item that I ask for ..So lest review. Long wait to get my order. more long wait to communicate what was missing then had to declare once again what was missing to staff ...then wait some more and still never received all I ask for.. Your staff needs to work on your Team and your Communications. I was not happy clearly subpar experience
Food: 3
Service: 1
Very disapointed. We waited 20 min n still no food. I went and asked about our food n they didnt even have a ticket back there to make it uo. So it took another 10 min to get our food n when we did my husbands sandwich wasnt even right. Food was horrible n all we got was a im sorry its been like this all day n 1 free cinn roll. We should have gotten a refund. We spent like 30.00. Do not recomend going there....
Atmosphere: 1
Food: 1
Service: 1
I have an allergy and this particular location messed up the order. I'm totally understanding.... but when I contacted them after I had to make myself throw up to avoid a horrible reaction or end up at the hospital, wouldn't even remake my order and gave me the corporate number! Absolutely furious! People make mistakes and I'm fine with that, but to not even resolve the issue without me contacting corporate office makes me want to talk to a lawyer or something..... this is ridiculous over a sandwich and a simple mistake!
Atmosphere: 1
Food: 1
Service: 1
The customer service is the best. Friendly and helpful. The bread is so good and the Cinnabon smell is worth walking in for. But, by far the staff is the best thing about this store.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Chicken Salad, Sandwich
Horrible, their website shoes that they didn't close until 9pm and they started putting the food away at 8:30. We couldn't order anything we wanted on the menu because because they started closing early.
Food: 1
Service: 1
Love their food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Cinnamon Roll
Very good food and service
Food: 5
Service: 5
Close early. Dirty store. Ignored by staff when pulled up (the guy looked at me, turned off the open sign) and refused to look at me when i went tk the door). 9pm means 9pm guys (8:55) confirmed, but how long have the doors been locked? If I was an auditor, you'd fail. Not having lights on, trash in your lot, and failing to provide customer service during posted business hours. Phones been disconnected all week. Night crew is looking pretty Unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Amazing experience today! The power outage did not stop them from great service!!!
Restaurantji Recommends
Great food and amazing customer service. The staff is the nicest people. Surprised me with a. Cinnabon since I waited patiently once. Best surprise when I opened my order at home.
Atmosphere: 5
Food: 5
Service: 5
Place is always awesome love the food and amazing service. Try the cali avocado pizza on regular crust instead of flatbed and the original sandwich is a good choice
Atmosphere: 5
Food: 5
Service: 5
Love the food. Adyson is always so helpful when trying new foods! Climate 👍, cleaniless 👍, staff 👍 and love the decorations! Highly recommend if you can't tell!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Soup, Cinnamon Roll, Albuquerque Turkey
Good food, unless you show up 20 minutes before closing and they tell you. They are no longer taking orders.
Great service came in the afternoon the food is great
Atmosphere: 5
Food: 5
Service: 5
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