I wouldn’t recommend ordering inside. The service was incredibly slow, as they prioritize online orders and the drive-thru. I ended up waiting much longer than I expected and realized I could have gotten my drink faster if I had just used the drive-thru.
Adam Krein
I do like Starbucks from time to time. I mostly drink regular ol coffee but I do like that pumpkin vanilla latte thing. I also wanted to point out that they are also a very giving company. They have donated coffee for us to grind and bag for a ministry that's close to my heart at my church that helps feed those in need. Coffee is comforting and soothes the soul. When you are struggling financially, coffee becomes a bit of a luxury. So thank you for your kindness, generosity and for loving on your community.
Atmosphere: 5
Food: 5
Service: 5
You Don’t know me
Employee named “Karma” is extremely rude. I won’t be back!
Miller
Bad service, rude baristas.
Service: 1
Wesley Emmer
Use the app in the morning, great service.
Atmosphere: 5
Food: 5
Service: 5
FrothyKick
Wanted to order an iced Espresso and drove there to find this sign blocking the entrance to the drive thru?!?? Maybe you might mention on GOOGLE maps so former customers don’t discover you no longer have a drive thru.
Atmosphere: 1
Food: 5
Service: 1
Shanda Parish
If they didn't keep raising their prices so often and so high, I'd still be a constant customer. I've gone from 2-3 times a week to maybe twice a year.
Atmosphere: 4
Food: 4
Service: 5
Mary Eva Tredway
Horrible customer service from Madyson! I ordered a venti non fat ice latte with four shots and asked for extra milk and they refused! DO NOT visit this store if you want to be treated like Starbucks cares about you….find another location.
Atmosphere: 1
Food: 1
Service: 1
Megan Arnold
The best baristas at this location! Always super friendly & their drinks are on point. Love this one!
Bad experience. Ordered 2 coffees via app for drive thru. Service was SLOW at 3 in the afternoon. Both cups had coffee spilt down the sides. The iced coffee had the lid “perched on top to one side.” The reason for that was the lid did not fit the cup. The hot drink did not have a sleeve. The hot drink - my usual coffee - was not good! Not the typical Starbucks experience.
Atmosphere: 1
Food: 3
Service: 2
Candice Ferguson
Placed a mobile order. Go through drive thru. Told it’s not ready and to park. What’s the difference if I’m placing the order thru the drive thru or mobile. Make it make sense.
Atmosphere: 1
Food: 1
Service: 1
Julia Black
As someone that works in the food service and knows customer service like the back of my hand the customer service that my mom and I just had today was completely awful The girl that at the window was unprofessional, rude, and disrespectful. When my mom gave her a tip, she just looked at her and just snatched it right out of her hand and didn’t say thank you and walked off (I was in total shock to the point where I had my mouth dropped open and I’m pretty sure one of her coworkers saw my mouth drop open) my mom asked her Are you having a bad day she said.” Well we don’t have any air-conditioning and we’re trying to close and people keep coming in” my mom and I are longtime residence in Rogers and we have been going to this location for 15 years. very upsetting experience!
Atmosphere: 1
Food: 5
Service: 1
Nilaya
I came to Starbucks for my 3 dollar handcrafted drink, and the employee was not very helpful, and she had an attitude. I understand that she was probably bit feeling her best but she doesn’t fit the Starbucks environment
Atmosphere: 1
Service: 1
Emily Alfaro
Zachary and Maddie just mad my birthday!!! I did an online order and it gave me the wrong size but they fix it for and we’re both so sweet that it just my day!
I wouldn’t recommend ordering inside. The service was incredibly slow, as they prioritize online orders and the drive-thru. I ended up waiting much longer than I expected and realized I could have gotten my drink faster if I had just used the drive-thru.
I do like Starbucks from time to time. I mostly drink regular ol coffee but I do like that pumpkin vanilla latte thing. I also wanted to point out that they are also a very giving company. They have donated coffee for us to grind and bag for a ministry that's close to my heart at my church that helps feed those in need. Coffee is comforting and soothes the soul. When you are struggling financially, coffee becomes a bit of a luxury. So thank you for your kindness, generosity and for loving on your community.
Atmosphere: 5
Food: 5
Service: 5
Employee named “Karma” is extremely rude. I won’t be back!
Bad service, rude baristas.
Service: 1
Use the app in the morning, great service.
Atmosphere: 5
Food: 5
Service: 5
Wanted to order an iced Espresso and drove there to find this sign blocking the entrance to the drive thru?!?? Maybe you might mention on GOOGLE maps so former customers don’t discover you no longer have a drive thru.
Atmosphere: 1
Food: 5
Service: 1
If they didn't keep raising their prices so often and so high, I'd still be a constant customer. I've gone from 2-3 times a week to maybe twice a year.
Atmosphere: 4
Food: 4
Service: 5
Horrible customer service from Madyson! I ordered a venti non fat ice latte with four shots and asked for extra milk and they refused! DO NOT visit this store if you want to be treated like Starbucks cares about you….find another location.
Atmosphere: 1
Food: 1
Service: 1
The best baristas at this location! Always super friendly & their drinks are on point. Love this one!
Atmosphere: 5
Food: 4
Service: 5
Place is ALWAYS so Cold
Restaurantji Recommends
Bad experience. Ordered 2 coffees via app for drive thru. Service was SLOW at 3 in the afternoon. Both cups had coffee spilt down the sides. The iced coffee had the lid “perched on top to one side.” The reason for that was the lid did not fit the cup. The hot drink did not have a sleeve. The hot drink - my usual coffee - was not good! Not the typical Starbucks experience.
Atmosphere: 1
Food: 3
Service: 2
Placed a mobile order. Go through drive thru. Told it’s not ready and to park. What’s the difference if I’m placing the order thru the drive thru or mobile. Make it make sense.
Atmosphere: 1
Food: 1
Service: 1
As someone that works in the food service and knows customer service like the back of my hand the customer service that my mom and I just had today was completely awful The girl that at the window was unprofessional, rude, and disrespectful. When my mom gave her a tip, she just looked at her and just snatched it right out of her hand and didn’t say thank you and walked off (I was in total shock to the point where I had my mouth dropped open and I’m pretty sure one of her coworkers saw my mouth drop open) my mom asked her Are you having a bad day she said.” Well we don’t have any air-conditioning and we’re trying to close and people keep coming in” my mom and I are longtime residence in Rogers and we have been going to this location for 15 years. very upsetting experience!
Atmosphere: 1
Food: 5
Service: 1
I came to Starbucks for my 3 dollar handcrafted drink, and the employee was not very helpful, and she had an attitude. I understand that she was probably bit feeling her best but she doesn’t fit the Starbucks environment
Atmosphere: 1
Service: 1
Zachary and Maddie just mad my birthday!!! I did an online order and it gave me the wrong size but they fix it for and we’re both so sweet that it just my day!
Food: 5
Service: 5
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