“Favorite subway in NWA. The food is always perfectly made and we will go out of our way from Centerton just to come to this one. The boy working alone this evening made our food very well and was the best. Just wish Subway, the company, would give their staff better resources to flourish even more. Had to witness an rude customer take their frustration out on the boy working (who handled it better than I would ever) all because he was alone as if it was his fault and not the company’s. It’s not fair Subway, you have good workers, just be a better run company and stop sending solo teenagers to the frontlines.“
“Came in during the lunch rush today around 11:50. The lobby was busy, the drive through was non stop and the online orders just kept coming in. I’m kicking myself for not catching their names, but there were 3 women working the front counter. Clearly a very stressful environment. While waiting in line I noticed all 3 of them smiled at every customer, greeted every customer that walked in, made the sandwiches at an efficient and speedy manner and made time to plug all of Subways new menu items while doing it. I also couldn’t help but look around the place and wow… it’s muddy rain outside, a busy lobby and only 3 employees, yet the floors seemed spotless! The counters and tables were clean, the trash was nearly empty. Just wow. Nowadays, speed is such an important factor to the fast food industry and sometimes hospitality and manners can be pushed to the side. These employees handle it very well and I will definitely be returning.“
“Shantalle was super patient with me (I did not know what I wanted when I approached) she was very professional and very kind. Every Subway Store should have people like her that go above and beyond people friendly. Thank you for such great service Shantalle. God bless.“
“The new items on menu, especially taquitos are not good. Otherwise, the subs are of usual taste. The staff were very friendly, and the place was pretty neat. I wish they had some veggie patties available. Definitely a good place to grab a quick bite if you’re shopping around Rogers.“