Subway
2605 W Pleasant Grove Rd Suite 204, Rogers
(479) 899-6415
Recent Reviews
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Very terrific and attractive employees! I travel 20+minutes to go to this specific location. They make me feel at home.
Atmosphere: 5
Food: 5
Service: 5
I am not usually one to post reviews but feel this really needs addressed. I put a mobile order in for about 15-20mins before pick up.
My dad’s order was messed up and had jalapeños AND chipotle on it. He does not handle hot very well and it was sad he couldn’t even really eat his food after taking his insulin. You can see our order listed below for reference. My kiddos also couldn’t really eat their dippers as they were very tough. I have felt really frustrated with having to pay for this terrible service.
Another thing that definitely should be noted is the appearance of the worker… as you can see his hair is to his chin which is no doubt a health violation not to mention very unprofessional. I do hope this can be addressed. I realize he’s probably a young kid but still this appearance is unacceptable.
This experience definitely made me realize I should have praised the service I received at the Gravette Subway. One person was running the dinner rush and did a superb job at getting everyone’s orders in and out even with a mobile order issue.
Atmosphere: 1
Food: 1
Service: 1
I made the mistake of asking for lots of lettuce. You would have thought I asked for her firstborn child. I hope all those extra strands of lettuce doesn’t bankrupt Subway. Jerrod might starve.
Atmosphere: 2
Food: 1
Service: 1
The straws are now those nasty paper straws. Please get rid of those. They are awful.
Food: 5
Service: 5
Terrible service . I placed a mobile order and their app had issues and the order never showed up on their systems but my card was charged . They refused to make me anything after showing them proof that I had been charged . Terrible customer service . Ya’ll need better employees !
The produce was old and the sandwiches were skimpy
Atmosphere: 4
Food: 2
Service: 5
The bread was good and the tomatoes as well, But the meat was not good.
Food: 2
Service: 5
They Made 5 online orders as i stood infront of them waiting to add cucumbers . They left my order in the toaster
Service: 1
My husband placed an order online, picked it up and they were both wrong. They had the wrong bread, I had mine switched as I didn’t like the wrong bread I got. I went in, they remade it, I got home and it was still wrong. Wrong bread AGAIN, missing the turkey on a HAM & TURKEY sandwich, and I got three jalapeños on the entire sub. The guy definitely didn’t care he got it wrong the first time.
Food: 1
Service: 1
Just horrible would love to talk to the owner just horrible
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Today I picked up my normal sandwich for lunch and everyone was so kind! Wanted to leave a sweet review to let them know their swift and friendly service did not go unnoticed and that I appreciate the extra mile ❤️
Atmosphere: 4
Food: 5
Service: 5
Today I picked up my normal sandwich for lunch and everyone was so kind! Wanted to leave a sweet review to let them know their swift and friendly service did not go unnoticed and that I appreciate the extra mile ❤️
Atmosphere: 4
Food: 5
Service: 5
I ordered a sandwich and once I tried to eat it once I got home, it tasted so bad. Something was rotting. Oh well, it was an accident, I called today to see about a refund or even just a new sandwich. So unprofessional, just laughing and not understanding or listening to me. I couldn't tell if they were laughing at me or some joke. Im not coming back.
Atmosphere: 1
Food: 1
Service: 1
This is basically how I feel about all Subways. Mediocre sandwiches, not fresh ingredients (even though their slogan is, “Eat Fresh”), and not very clean restrooms. They have the worst subs, and it is my second most hated fast food chain, right behind McDonald’s. Subway has always been a last resort to me, and it has remained that way for a very long time. This location is the exact same. Bad, low quality subs, ingredients that are barely fresh at all, and not very clean. I recommend for you to go to Jersey Mike’s or Jimmy John’s, which are both very close to here.
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