Had to feed my kids whole my husband was in the ER. Grayson was all by himself with a line a mile long as the hodpital cafeteria had just closed. He was on top of things and just as friendly and efficient as could be. Excellent service and great attitude!
Cindy Navarro
I’ve tried calling this place for an hour , trying to cancel my order and no one answers.
Mitch Ridout
Good food and staff. Nice and clean.
J Y.
The billing department is a nightmare. They coded something wrong that my insurance pays for, and has paid for, for 15 years. The first two billing reps also mislead or lied to us. I now have a bill for $681 for a blood test that is available for free at most Health Fairs.
tim bessette
Great biscuits and gravy
Maureen Perry
I miss the crab meat!
Kim Comer
Great staff
Justin Parker
Expensive
Cheryl Lawrence
It's Subway, enough said
Rebecca Stewart
Took me a half hour to get a sandwich and there was only 2 people in front of me.
I just can't stop eating the pizza sub when we go to subway so yeah subway is my favorite
Tori B.
I personally wanted to thank a staff member at Mercy in Rogers, AR. Cindy, the employee that worked the front desk checking patients in the morning of 9/9/19, truly went above and beyond. My husband and I were at the hospital early with our newborn daughter because my father was getting a heart procedure done. I spent the majority of his time in the hospital in his room while the rest of the family waited in the lobby. While I was away, my husband took our daughter into the men's restroom to change her diaper and saw there was not a changing table. He went out to the front desk and asked Cindy if there was a place to change her so that he didn't have to expose her in the lobby area. Cindy immediately apologized and offered to change her for him. He asked if she really didn't mind and she said "no, I'd be more than happy to" and proceeded to take her to the women's restroom to change her while another employee watched the front desk. When my husband told me about this interaction, I was so happy. Cindy offering to help my husband out so that i could stay with my father meant the world to me. Thank you, Cindy! In addition to Cindy, all of the staff members were so kind and accommodating. They answered all of out questions and made us feel comfortable with the process.
Greg S.
I would give this no stars if I could. My first visit was with a Nurse Practitioner, a terrible experience. I am new area and she was soonest person available. I checked in and waited an hour because I wasn't checked in properly. Knocked on a door and I get "who are you?". Short of it she asked me to leave and go back to check in. I was simply ready to give all medical records, go over my medication and she said you only get this and this and not that or that. No discussion, I tried and leave my office. "And by the way the PCP you were going to see was fired for over prescribing medication and I am not going to lose my license for you. No smiles on any staff. Appears they are not happy. After escalating I then got a call to see a PCP and the reminder call about the appointment I was told "you will not get this medication and this medication". No consultation again. I was dealing with a separation, relocation, death of a brother I was going to move with and this is a part of the horrible treatment of a new patient. I called the VA hotline due to this entire situation I was in and getting no help. I was told to go to the VA emergency room and was seen immediately. The mental health PCP was nice, understanding and gave me what I needed for 7 days to arrange a follow up. At that follow up we "discussed" everything and worked out desired changes to medication and received labs and still seeing them. After this I no longer would go to this facility. I was given a new PCP away from there and a good 6-7 weeks later. I have a My Mercy program to access all appointments results. Prior to the final PCP visit it asked me to fill out many questionnaires which I did. At his visit I took a daughter for my protection against treatment I'd received. Turned out he cannot see those questionnaires. I retain him should I get a cold or emergency. I have escalated this experience and no apologies, no call how are you or sorry. Worst medical organization I have ever come in contact with. A completely disorganized group.
Ares Bane
Great food, friendly employees and a great Manager.
Had to feed my kids whole my husband was in the ER. Grayson was all by himself with a line a mile long as the hodpital cafeteria had just closed. He was on top of things and just as friendly and efficient as could be. Excellent service and great attitude!
I’ve tried calling this place for an hour , trying to cancel my order and no one answers.
Good food and staff. Nice and clean.
The billing department is a nightmare. They coded something wrong that my insurance pays for, and has paid for, for 15 years. The first two billing reps also mislead or lied to us. I now have a bill for $681 for a blood test that is available for free at most Health Fairs.
Great biscuits and gravy
I miss the crab meat!
Great staff
Expensive
It's Subway, enough said
Took me a half hour to get a sandwich and there was only 2 people in front of me.
Restaurantji Recommends
Was okay but needs more variety
I just can't stop eating the pizza sub when we go to subway so yeah subway is my favorite
I personally wanted to thank a staff member at Mercy in Rogers, AR. Cindy, the employee that worked the front desk checking patients in the morning of 9/9/19, truly went above and beyond. My husband and I were at the hospital early with our newborn daughter because my father was getting a heart procedure done. I spent the majority of his time in the hospital in his room while the rest of the family waited in the lobby. While I was away, my husband took our daughter into the men's restroom to change her diaper and saw there was not a changing table. He went out to the front desk and asked Cindy if there was a place to change her so that he didn't have to expose her in the lobby area. Cindy immediately apologized and offered to change her for him. He asked if she really didn't mind and she said "no, I'd be more than happy to" and proceeded to take her to the women's restroom to change her while another employee watched the front desk. When my husband told me about this interaction, I was so happy. Cindy offering to help my husband out so that i could stay with my father meant the world to me. Thank you, Cindy! In addition to Cindy, all of the staff members were so kind and accommodating. They answered all of out questions and made us feel comfortable with the process.
I would give this no stars if I could. My first visit was with a Nurse Practitioner, a terrible experience. I am new area and she was soonest person available. I checked in and waited an hour because I wasn't checked in properly. Knocked on a door and I get "who are you?". Short of it she asked me to leave and go back to check in. I was simply ready to give all medical records, go over my medication and she said you only get this and this and not that or that. No discussion, I tried and leave my office. "And by the way the PCP you were going to see was fired for over prescribing medication and I am not going to lose my license for you. No smiles on any staff. Appears they are not happy. After escalating I then got a call to see a PCP and the reminder call about the appointment I was told "you will not get this medication and this medication". No consultation again. I was dealing with a separation, relocation, death of a brother I was going to move with and this is a part of the horrible treatment of a new patient. I called the VA hotline due to this entire situation I was in and getting no help. I was told to go to the VA emergency room and was seen immediately. The mental health PCP was nice, understanding and gave me what I needed for 7 days to arrange a follow up. At that follow up we "discussed" everything and worked out desired changes to medication and received labs and still seeing them. After this I no longer would go to this facility. I was given a new PCP away from there and a good 6-7 weeks later. I have a My Mercy program to access all appointments results. Prior to the final PCP visit it asked me to fill out many questionnaires which I did. At his visit I took a daughter for my protection against treatment I'd received. Turned out he cannot see those questionnaires. I retain him should I get a cold or emergency. I have escalated this experience and no apologies, no call how are you or sorry. Worst medical organization I have ever come in contact with. A completely disorganized group.
Great food, friendly employees and a great Manager.