My experience at Theo’s on Friday night October 18th was horrible. I waited over 20mins and was never served but there was a White group that came in after us but was served first. I spoke with a manager who showed no empathy or customer service of a leader. We decided to leave as we felt disrespected. As we were leaving, other patrons voiced support for our departure, affirming our dissatisfaction with the situation. As an African American couple, it pains me that our experience might have been influenced by our race, especially the repeated disregard from the servers, despite our clear presence. I would not recognize this establishment to people of color.
Ada Leng
Waiting for the entree for 1 hour!
Atmosphere: 5
Food: 3
Service: 5
Courtney Starnes
Great find close to Walmart Amp…. We will be back before the next bucket list concert!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac and Cheese
Clint Starnes
Fantastic slightly upscale spot for great drinks and food… atmosphere and service were great, we’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac and Cheese
Neal Maguire
My wife and I, along with 2 other couples, all had a great experience. The happy hour cheese tray was wonderful. The main dishes were delicious. I had the NY Strip, and it was done perfectly to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon and Mussels, Lobster Mac and Cheese, Happy Hour Cheese Board
Kim Clayton
Incredible service! Ask for Bella..The presentation of the appetizers and main courses were just as good as the food. The tres leche cake is out of this world. We can’t wait to go back!
Thank you Bella Theos is lucky to have such an attentive employee who is extremely professional with exceptional customer service.
Atmosphere: 5
Food: 4
Service: 5
Christina Cummings
We are so impressed with this establishment! The charcuterie board was excellent, and the drinks were delightfully strong, and the steak was cooked to perfection! We also enjoyed the carrot gnocchi! Candle lit atmosphere provides perfect moods.
Atmosphere: 5
Food: 5
Service: 5
Stephen Rowe
Grabbed drinks here after work. Great lounge atmosphere with comfortable booth seating and prompt service.
Parking: Lots of parking around restaurant
Atmosphere: 5
Service: 5
Susanna Gentry
This place is absolutely my favorite. The fillet is incredible. The ambience is perfect; private and intimate.
Atmosphere: 5
Food: 5
Service: 5
Business Account Alex
I travelled through here for business. A day after eating and drinking at the bar here I get a security alert on my Amex card. I don’t your bartenders at this point. Beware for anyone else.
My entrée was great. My cousin's steak was too salty (I like salt, but it caused her to have significant swelling that night and the next day). The menu needs to be more detailed and specific, as I ordered the Bone on Toast (and it did not describe what it was, but only described what kind of sauces/jams/toppings it came with). When the appetizer came out, I found out it was a large bone, cut in half, with exposed bone marrow (to be spread on small pieces of toast). This was more of a culture shock, really, as I had never had this before). I would not have ordered this if I knew what it was. That was a disappointment, and I felt bad that they made this for me, so I did not return it. (I did try it, however, and it was not something I would order again, but not because of how it was prepared, but just because it's not my 'cup of tea,' so to speak). The flavor of the bone marrow was not awful, but the texture was very fatty-like, and I couldn't get past the fact that my dog loves to eat this! The main issue I had was that I just wish I knew what I was ordering! (I should have asked the server, but did not). This place was great, otherwise, and I would return! It was a bit pricey (for 6 adults (5 with alcoholic beverages) and the other with water, the total was around $100 per person, after a 20% tip. The atmosphere was great, and allowed for conversation, with music in the background. Overall, a very nice place! I learned that there is another restaurant in a nearby town, with the same options! I'm from Florida, so I don't know much about the area!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bone Marrow, Charcuterie Board and Crab Cakes
Angela Mach
We had an amazing waitress, Bella, who took care of our group all night. The kitchen staff was so sweet and sent us dessert as we celebrated an engagement! I had the Lamb, I have gluten and dairy allergies and they accommodated me wonderfully. The food just melts in your mouth. Thank you Bella for serving us a wonderful night.
Dietary restrictions: I have a gluten and dairy allergy and they did not hesitate to accommodate me. They also accommodated underage drinkers with virgin cocktails!
Parking: Plenty of spots, we got one right next to the door!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Leroy's Crab Cake, Lobster Mac N' Cheese, Lobster Mac and Cheese
Lindsey McCoy
Bella was so WONDERFUL!! Food and service were absolutely incredible!
Atmosphere: 5
Food: 5
Service: 5
Jason Hull
This place is good, but also very expensive. The lobster mac and cheese was bland, a real disappointment.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lobster Mac and Cheese
Gary Hodge
Took my family here for my wife’s birthday. What a great dinner from start to finish! Everyone enjoyed everything that was brought to the table! Thank you for a wonderful evening! We will be back!
My experience at Theo’s on Friday night October 18th was horrible. I waited over 20mins and was never served but there was a White group that came in after us but was served first. I spoke with a manager who showed no empathy or customer service of a leader. We decided to leave as we felt disrespected. As we were leaving, other patrons voiced support for our departure, affirming our dissatisfaction with the situation. As an African American couple, it pains me that our experience might have been influenced by our race, especially the repeated disregard from the servers, despite our clear presence. I would not recognize this establishment to people of color.
Waiting for the entree for 1 hour!
Atmosphere: 5
Food: 3
Service: 5
Great find close to Walmart Amp…. We will be back before the next bucket list concert!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac and Cheese
Fantastic slightly upscale spot for great drinks and food… atmosphere and service were great, we’ll be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster Mac and Cheese
My wife and I, along with 2 other couples, all had a great experience. The happy hour cheese tray was wonderful. The main dishes were delicious. I had the NY Strip, and it was done perfectly to order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Salmon and Mussels, Lobster Mac and Cheese, Happy Hour Cheese Board
Incredible service! Ask for Bella..The presentation of the appetizers and main courses were just as good as the food. The tres leche cake is out of this world. We can’t wait to go back!
Thank you Bella Theos is lucky to have such an attentive employee who is extremely professional with exceptional customer service.
Atmosphere: 5
Food: 4
Service: 5
We are so impressed with this establishment! The charcuterie board was excellent, and the drinks were delightfully strong, and the steak was cooked to perfection! We also enjoyed the carrot gnocchi! Candle lit atmosphere provides perfect moods.
Atmosphere: 5
Food: 5
Service: 5
Grabbed drinks here after work. Great lounge atmosphere with comfortable booth seating and prompt service.
Parking: Lots of parking around restaurant
Atmosphere: 5
Service: 5
This place is absolutely my favorite. The fillet is incredible. The ambience is perfect; private and intimate.
Atmosphere: 5
Food: 5
Service: 5
I travelled through here for business. A day after eating and drinking at the bar here I get a security alert on my Amex card. I don’t your bartenders at this point. Beware for anyone else.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
My entrée was great. My cousin's steak was too salty (I like salt, but it caused her to have significant swelling that night and the next day). The menu needs to be more detailed and specific, as I ordered the Bone on Toast (and it did not describe what it was, but only described what kind of sauces/jams/toppings it came with). When the appetizer came out, I found out it was a large bone, cut in half, with exposed bone marrow (to be spread on small pieces of toast). This was more of a culture shock, really, as I had never had this before). I would not have ordered this if I knew what it was. That was a disappointment, and I felt bad that they made this for me, so I did not return it. (I did try it, however, and it was not something I would order again, but not because of how it was prepared, but just because it's not my 'cup of tea,' so to speak). The flavor of the bone marrow was not awful, but the texture was very fatty-like, and I couldn't get past the fact that my dog loves to eat this! The main issue I had was that I just wish I knew what I was ordering! (I should have asked the server, but did not). This place was great, otherwise, and I would return! It was a bit pricey (for 6 adults (5 with alcoholic beverages) and the other with water, the total was around $100 per person, after a 20% tip. The atmosphere was great, and allowed for conversation, with music in the background. Overall, a very nice place! I learned that there is another restaurant in a nearby town, with the same options! I'm from Florida, so I don't know much about the area!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bone Marrow, Charcuterie Board and Crab Cakes
We had an amazing waitress, Bella, who took care of our group all night. The kitchen staff was so sweet and sent us dessert as we celebrated an engagement! I had the Lamb, I have gluten and dairy allergies and they accommodated me wonderfully. The food just melts in your mouth. Thank you Bella for serving us a wonderful night.
Dietary restrictions: I have a gluten and dairy allergy and they did not hesitate to accommodate me. They also accommodated underage drinkers with virgin cocktails!
Parking: Plenty of spots, we got one right next to the door!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Leroy's Crab Cake, Lobster Mac N' Cheese, Lobster Mac and Cheese
Bella was so WONDERFUL!! Food and service were absolutely incredible!
Atmosphere: 5
Food: 5
Service: 5
This place is good, but also very expensive. The lobster mac and cheese was bland, a real disappointment.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Lobster Mac and Cheese
Took my family here for my wife’s birthday. What a great dinner from start to finish! Everyone enjoyed everything that was brought to the table! Thank you for a wonderful evening! We will be back!
Atmosphere: 5
Food: 5
Service: 5
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