I went in today for lunch with my husband and 2 kids. We were waiting for a while I even went to the bathroom then to the car to change my daughters diaper because they don’t have changing tables and my husband was waiting at the register not once anyone came up instead they were just staring from the kitchen and we weren’t the only people waiting in line. During the wait time I didn’t see a single server go to any table to ask if anyone wanted refills or check up on them to see how everything was. Service and atmosphere was the worst they couldn’t even come up to communicate!?
Atmosphere: 1
Food: 4
Service: 1
Caidense Anderson
I absolutely love the food at morelos, best Mexican restaurant in town, however, the service is awful. I went in today with a friend and we were seated immediately, orders taken and the server seemed very helpful. Everything was going well until we were left at our table for almost an hour, still having not received our food or a single refill. After so long of waiting (it was 3:00pm, not another table in the store) my friend and I started to wonder if they had forgotten about us. There were only three staff members that I could tell, and all three of them were laughing and carrying on, watching videos on their phones and being extremely loud, even using profane language. I locked eyes with my server many times, we were passed by and never given a refill or updated about our food. After being ignored for a very long time, we decided to leave and go some place else. Once I was in my vehicle, only then did a worker give their attention. He came out, put his hand out for me to stop my car, and proceeded to accuse me of not paying my check. I then told him that we never received food, AND he brought it to my attention that our server clocked out and left in the middle of serving us. The communication between staff is terrible if the remaining employees were all under the impression that we had already eaten and were finishing up. Not only that, but I have worked in food service for a very long time. Even if I am cashiering or hosting, if I see someone looks uncomfortable or needs a refill, I will always get it for them. That was not the case today! Not sure if I will be back to dine in, maybe just take out.
Atmosphere: 3
Food: 5
Service: 1
Doris Guetzlaff
My husband and I love to go there ,we have never ordered anything that wasn't excellent..always
We showed up an hour before closing time and expected some subpar food as we had never been there Before. they had the freshest guacamole and best fajitas I have ever had. Highly recommend. Fun atmosphere too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Salsa, Fajita
Tae H. Kim
Better than
Atmosphere: 5
Food: 5
Service: 5
Amelia Gonzales
Generous portions on the chori-pollo.
Atmosphere: 5
Food: 5
Service: 5
ryan sunday
Great tasting food at a great price. The Staff is ready to service you as soon as you get there and with team work to make sure your experience the best.
Atmosphere: 5
Food: 5
Service: 5
Salli Williams
We stopped in for lunch on a road trip. Service was great. Their food didn't have much flavor. Sad.
Atmosphere: 5
Food: 3
Service: 5
Ash H
Ok food. Queso is white cheese sauce not yellow like in the menu pictures.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Cheese Dip, Relleno
Harold L.
Had Doordash deliver Carnitas and they were pretty dry.. Just okay nothing to brag about
I am from California went here for lunch the food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Relleno
Elza 1204
The food was REALLY good. And wasn't expensive. The chips were nice, and crispy. Salsa and white Queso was really good. I had the steak Chimichanga meal with extra rice. Amazing spices, I loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Guacamole Dip
Dawn Morales
Great lunch thank you fast quick and hot.
Jaina Richardson
I went through drive thur, the service was fast, and the guy helping me was nice &patient. Food was delicious, I shall be back to try more!!
Atmosphere: 3
Food: 4
Service: 5
Betty Agnew
Most of their food is great! They are not consistent with their guacamole dip. Sometimes it’s great and sometimes it’s not good at all. This time it set me on fire. I don’t mind a little spice but this was beyond that and very chunky like someone didn’t want to put the work into making it. Some people may love it like that but not me. Very frustrated because now it will get thrown away. Money down the drain.
I went in today for lunch with my husband and 2 kids. We were waiting for a while I even went to the bathroom then to the car to change my daughters diaper because they don’t have changing tables and my husband was waiting at the register not once anyone came up instead they were just staring from the kitchen and we weren’t the only people waiting in line. During the wait time I didn’t see a single server go to any table to ask if anyone wanted refills or check up on them to see how everything was. Service and atmosphere was the worst they couldn’t even come up to communicate!?
Atmosphere: 1
Food: 4
Service: 1
I absolutely love the food at morelos, best Mexican restaurant in town, however, the service is awful. I went in today with a friend and we were seated immediately, orders taken and the server seemed very helpful. Everything was going well until we were left at our table for almost an hour, still having not received our food or a single refill. After so long of waiting (it was 3:00pm, not another table in the store) my friend and I started to wonder if they had forgotten about us. There were only three staff members that I could tell, and all three of them were laughing and carrying on, watching videos on their phones and being extremely loud, even using profane language. I locked eyes with my server many times, we were passed by and never given a refill or updated about our food. After being ignored for a very long time, we decided to leave and go some place else. Once I was in my vehicle, only then did a worker give their attention. He came out, put his hand out for me to stop my car, and proceeded to accuse me of not paying my check. I then told him that we never received food, AND he brought it to my attention that our server clocked out and left in the middle of serving us. The communication between staff is terrible if the remaining employees were all under the impression that we had already eaten and were finishing up. Not only that, but I have worked in food service for a very long time. Even if I am cashiering or hosting, if I see someone looks uncomfortable or needs a refill, I will always get it for them. That was not the case today! Not sure if I will be back to dine in, maybe just take out.
Atmosphere: 3
Food: 5
Service: 1
My husband and I love to go there ,we have never ordered anything that wasn't excellent..always
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Salad, Cheese Dip, Guacamole Dip, Fajita Trio, Refried Beans, Nachos, Chips and Salsa, Chicken Fajitas, Chorizo Burrito, Relleno
We showed up an hour before closing time and expected some subpar food as we had never been there Before. they had the freshest guacamole and best fajitas I have ever had. Highly recommend. Fun atmosphere too.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chips and Salsa, Fajita
Better than
Atmosphere: 5
Food: 5
Service: 5
Generous portions on the chori-pollo.
Atmosphere: 5
Food: 5
Service: 5
Great tasting food at a great price. The Staff is ready to service you as soon as you get there and with team work to make sure your experience the best.
Atmosphere: 5
Food: 5
Service: 5
We stopped in for lunch on a road trip. Service was great. Their food didn't have much flavor. Sad.
Atmosphere: 5
Food: 3
Service: 5
Ok food. Queso is white cheese sauce not yellow like in the menu pictures.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Cheese Dip, Relleno
Had Doordash deliver Carnitas and they were pretty dry.. Just okay nothing to brag about
Restaurantji Recommends
I am from California went here for lunch the food was
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Relleno
The food was REALLY good. And wasn't expensive. The chips were nice, and crispy. Salsa and white Queso was really good. I had the steak Chimichanga meal with extra rice. Amazing spices, I loved it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Dip, Guacamole Dip
Great lunch thank you fast quick and hot.
I went through drive thur, the service was fast, and the guy helping me was nice &patient. Food was delicious, I shall be back to try more!!
Atmosphere: 3
Food: 4
Service: 5
Most of their food is great! They are not consistent with their guacamole dip. Sometimes it’s great and sometimes it’s not good at all. This time it set me on fire. I don’t mind a little spice but this was beyond that and very chunky like someone didn’t want to put the work into making it. Some people may love it like that but not me. Very frustrated because now it will get thrown away. Money down the drain.
Food: 2
Service: 5
Recommended dishes: Cheese Dip