Subway
101 Lake Front Dr, Russellville
(479) 967-9814
Recent Reviews
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So this is a salad now? It isn't even halfway to the top. Had I been there while it was made I would not have paid for that
We have ate here many times and everything has always been good until tonight. Got an attitude from him from the moment we walked in the door he was rude and hateful. I started to just walk out in all honesty i wish i would have because my salad was awful and didnt even have the right meats on it. I refuse to give it any stars but had to give 1 or it wouldnt let me post. tonight worst experience ever wish i had a way to posthis picture but it doesnt
Terrible service. Did an online order and its like they didnt pay attention. My sandwich was wrong. It was literally drowned in mayo and mustard. Paid for extra meat and didnt get it. Id stay away from this location
It was okay
Atmosphere: 3
Food: 3
Service: 3
I rarely leave negative reviews, but the service at this Subway location was absolutely unacceptable. I walked in and was completely ignored by the staff for several minutes while they chatted behind the counter. When someone finally acknowledged me, they acted like I was inconveniencing them just by ordering a sandwich.
The employee was visibly annoyed, rushed through making the sandwich, and barely listened to what I was asking for. Half the toppings were missing, the bread was torn, and everything was sloppily thrown together. I had to ask multiple times for basic things like napkins and a bag, and was met with eye rolls.
To top it all off, the store wasn't clean—trash overflowing, tables dirty, and the soda machine looked like it hadn’t been wiped down in days.
Subway used to be a reliable place to grab a quick bite, but after this experience, I’ll be taking my business elsewhere. Customer service matters, and this location clearly doesn’t care.
Atmosphere: 1
Food: 1
Service: 1
Food is always great here. I use the mobile app so not much employee interaction. Not employees fault they are getting the order out and correctly.
Atmosphere: 5
Food: 5
Service: 5
The workers were very rude and were acting like they didn't want to be there. Also one of the worst sandwiches I have ever had from subway. The bread did not seem to have been baked all the way and the toppings were brown and very soggy.
Atmosphere: 1
Food: 1
Service: 1
Not a fancy place, but always good, fresh food.
Atmosphere: 4
Food: 5
Service: 5
Brenda is the best sub chef out of any Subway I've ever eaten at. This company has been a real gem of an employee almost 20 years. Give that lady a raise!
Atmosphere: 5
Food: 5
Service: 5
Just what you expect from a good Subway. :)
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The past 3 times I have ordered they have messed up my order. Twice I have ordered guacamole on my sandwich and they never put it on either one, but charged me 2.00 each time. Today I ordered and added on 2 foot long cookies, and they charged me for them, ( 5.00 a piece ) but when my husband came come the cookies in the bag. I'll definitely start going to a different Subway.
Everything was perfect
I love their sandwiches
Atmosphere: 5
Great sandwich, even better staff. The customer service here is second to none! This was a great experience.
Atmosphere: 4
Food: 5
Service: 5
We pulled up with the employee hanging outside the doorway with the door open having a smoke break. We go in to order the sandwich and he didn’t wash hands only put gloves on. He didn’t look clean. Hair greasy. He was rude to us and didn’t give me the extra pickles I asked for. He said it rudely saying there’s a limit on toppings.
Atmosphere: 1
Food: 1
Service: 1
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