Wendy's
721 N Arkansas Ave, Russellville
(479) 968-2304
Recent Reviews
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The food is great and not much of a wait.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Hamburger, Jr Cheeseburger, French Fries
Only got 4 since the floors where sticky and both family restroom don't have a changing table
Atmosphere: 5
Food: 5
Service: 5
I got to say me and my wife came to eat here after a long hike. Food was great but Kayla the cashier was just an angel. You could tell she liked her job. She was so sweet. I highly recommend. I hope upper management promotes her.
Atmosphere: 5
Food: 5
Service: 5
Last week, I craved a Wendy's burger. We drove 13 miles from out of Russellville to this location. Never got to try the food because we were never greeted. There were 4-5 employees that all looked tweeked out and emotional. They never spoke to us in the 5 minutes we stood there. We went to the other location were greeted welcomingly, service was fast, store was clean (although bare), and the food was good.
Atmosphere: 1
Food: 1
Service: 1
Love the Biggie Bag!
Atmosphere: 4
Food: 4
Service: 4
Awesome service the grilled chicken wrap is awesome!!!!
Atmosphere: 5
Food: 5
Service: 5
Great food Great service
Atmosphere: 5
Food: 5
Service: 5
Avoid this place at all cost!!! The manager Cynthia was rude and disrespectful. She scolded me like a child because I took a half a dozen forks and spoons and knives she accused me of stealing and threatened to call the police on me. I am a truck driver for over four years and never one time has anybody ever said anything about my taking a half a dozen utensils!!! My burger was raw. My fries container was only half full of cold, french fries my chicken nuggets were lukewarm at best and I never received my drink cup. She ordered me to replace the “stolen“ item and told me that those were only for paying customers I told her I just bought food and she said nothing I ordered requires utensils so now I guess she gets to tell me how to eat my burger whether I wish to cut it out for you or not is apparently not accepted because I can use my hands! This place is the worst Wendy’s I’ve ever been to and I will never return there again! Brandon is the regional manager. He only apologized and said he would speak to her about it. I guess because I’m a truck driver I can’t get my food remade so I’m out of my money.! Thanks, Wendy’s! I will never return to this establishment ever again and will likely never go to Wendy’s ever again anywhere!!!! I just want my money back. You can send me a check Wendy’s.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Bacon Double Stack
Always good - no surprise at Wendy's
Atmosphere: 5
Food: 5
Service: 5
The chocolate frosty is my favorite
Recommended dishes: Chili
Restaurantji Recommends
Not to bad !
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hamburger
They have better burgers than most of the fast food places in town, and the drive through people are friendly
Didn't have advertised salted caramel frosty
Too much sauce on bacon mushroom cheeseburger
Rude employee
Atmosphere: 3
Food: 1
Service: 2
Online order is a joke! They have nowhere for you to park to bring it to you. I had to go in and get it. They didn't even start preparing it until I "checked in" even though it was already paid for online. Took almost 20 minutes from the time it was ordered until I got the food! What's the purpose of an online order if you have to check in before they even start preparing it! Might as well just order while you're there or go through the drive though.
The service was quite disappointing. My chicken ranch grill wrap was not even a wrap, more like a taco, and my food was cold. I intend to not return.
Atmosphere: 1
Food: 1
Service: 1
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