Zaxby's Chicken Fingers & Buffalo Wings

It was noon on a Sunday and busy, yet the fries were overcooked but soggy and they were over seasoned.

Atmosphere: 4

Food: 1

Service: 3

Love their food and tea. They have changed their rewards and to get the free meal you must eat inside. I always do take out since I need help getting up a curb and then to leave with the extra meal would be difficult. I take the second meal to my daughter at work and she comes out to the car and gets it or I take it home and eat it the next day. So I do not go as often.

Dietary restrictions: Will leave off a sauce if you can not eat, but will not substitute another sauce without a 25 cent charge for honey mustard. Toppings will leave off. Will do tea with unsweet so not as sweet.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Salads

I don't like posting negative reviews, but I fear this place is going to make someone sick. We stopped by tonight for a quick bite. Our order took what seemed like a long time, especially considering we were the only ones in the dining room. My kids ordered a Mr. Beast box and it only had 3 chicken tenders. I took it to the counter and they corrected that. I ordered the Cobb salad. The cucumbers were slimy, transparent, and there were chunks of ice on them. I took it back and asked for a new salad without cucumbers. They brought me a replacement that didn't have cheese or fried onions and had about two tomatoes. I took it back to the counter to show them and requested my money back because I didn't have time to wait for them to fix it for a second time. The lady at the counter said "I'll give you some cheese". When I told her I wanted my money back, the assistant manager told me she'd refund it and apologized. I appreciate that it was handled, but the amount of time we waited and the fact that not only did we not initially get the food we paid for, but the veggies they served in the salad were ROTTEN is ridiculous. We won't ever be back. They said the guy in the kitchen was new, which may be true, but it isn't all his fault - who trained him? Who else saw the food before it made it to our table? If he's new, who is making sure the food is prepared correctly and is safe to consume besides the customer? Lots of failures in my opinion.

Atmosphere: 3

Food: 1

Service: 3

Do better Zaxby’s. I came through at 12:32 and ordered a extra side of fries and I literally got 12 fries.

Super friendly drive thru employees

Food: 4

Service: 5

Zaxby's is good, I just wish they had not removed some of my favorite items off the menu...

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Wings

Clean restaurant and restroom. If they fix the potholes at the entrance that be great!!

Atmosphere: 5

Food: 5

Service: 5

i am so tired of paying for an extra sauce and then not getting it. please pay attention to your mobile orders and make them correctly.

I asked for Zax sauce, get charged for it and I still didn’t even get it

Tried Zaxby's fried shrimp, should have had a salad. Fries were way too salty. Zaxby's sauce was not my favorite. Service was good and everyone was very friendly.

Atmosphere: 5

Food: 2

Service: 5

Poor customer service skills

Atmosphere: 1

Service: 1

Good food and service!

Atmosphere: 5

Food: 5

Service: 5

I love this place I usually order from this place at least 3 times a week while I work. Very disappointed my food was cold and the fries were not even cooked all the way it was nasty. 3/24/24 it was a Sunday Idk what Zaxby's doing but if I go back and it's the same I won't be back.

Atmosphere: 1

Food: 1

Service: 1

I work all over the country. This was probably the best i have had from Zaxbys in months. Prepared as it should be. I did have to wait a few minutes for my order to be taken. But that's everywhere nowadays when you go inside.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Zax Sauce, Chicken Fingerz, Chicken Wings

Nice, clean restaurant. Enjoyed the Asian salad and egg rolls very much.

Atmosphere: 5

Food: 5

Service: 5