Just wanted to give a big shoutout to Stephanie at Hardee’s here in Sheridan! 💛
My son has a super specific order — he likes a “cheese and ketchup sandwich” no meat, just the cheese and ketchup on a bun. Most places charge us full price and don’t even think twice about it, but Stephanie went above and beyond today.
Not only did she take the time to understand our order, but she made sure we weren’t charged full price for something so simple. When we got to the window, she was incredibly sweet, and even surprised us with 3 free apple pies.
It might seem small, but her kindness and hospitality meant the world to us. In a world where people are often rushed or indifferent, Stephanie stood out. Sheridan is lucky to have people like her in our community. 💕
Christy Deane
Hardee's is hands down my favorite fast food restaurant. The biscuits and gravy combo with hash browns and Dr. Pepper did not disappoint this morning! Just wish they would bring one back to the bluff!
misty looney
Nice clean restaurant, good service and friendly locals
Sandra Wilson
My Frisco burger was served on cold white sandwich bread. What happened to the toasted sourdough bread??
Taylar Parker
Great food and great service!
Mrs DeGezelle
We didn't even make it to the food. If your going to have the GM and Assistant GM (or whatever Stephanie is calling herself on duty the service should be better. Why put the rudest person on the speaker? She has no regard for people's time and has NEVER been courteous. Being in a relationship with the GM shouldn't excuse poor service and attitude but it does at this location! Good luck complaining to the GM's boss, Kelley, they are good friends. Clearly this has been an issue before for me, I don't know why I even continue to try to eat here
Kris Allen
Went there at 12:30, five employees standing in the kitchen talking and said be with you shortly while finishing their conversation about what they were doing the day before then another employee came in with everyone's lunch and they talked some more about how much it was and everything else while three more customers walked in still not taking orders. No one in the drive through or anything. Finally just walked out and no one bothered to say anything they were still talking to each other.
Candice Marks
Couldn't get my order right. Then, I wanted me to pay for their mistake. Usually good service but I guess not all the time.
Hudson Billings
Love the howdy howdy girl at the window in the mornings she makes my day and the food is amazing! 5/5
Hardee's is a little in the expensive side, but have always enjoyed the food.
Lena Jacobs
The food was cooked to perfection. The service, provided by Erin went above and beyond! She was so friendly and helpful!
Caitlyn Cassata
The customer service was amazing. They greeted right away with a smile. They answered my questions about the menu and listened when I needed a special order for my son with food allergies. Our food was hot and fresh. I would absolutely recommend this Hardee's to my friends, family and anyone in my community looking for a positive atmosphere, great food and too notch customer service!!
Aundie Schaffer
Seriously had the best experience here tonight! Will definitely be back. Thank you Erin Waggoner for making this visit one to remember!
Latoya Kelly
I just doir dashed the 3pc hand breaded chicken strip meal the chicken straps was cooked in old grease burnt taste fries was extremely cold sweet tea wasn't sweet I trashed the entire meal
Just wanted to give a big shoutout to Stephanie at Hardee’s here in Sheridan! 💛 My son has a super specific order — he likes a “cheese and ketchup sandwich” no meat, just the cheese and ketchup on a bun. Most places charge us full price and don’t even think twice about it, but Stephanie went above and beyond today. Not only did she take the time to understand our order, but she made sure we weren’t charged full price for something so simple. When we got to the window, she was incredibly sweet, and even surprised us with 3 free apple pies. It might seem small, but her kindness and hospitality meant the world to us. In a world where people are often rushed or indifferent, Stephanie stood out. Sheridan is lucky to have people like her in our community. 💕
Hardee's is hands down my favorite fast food restaurant. The biscuits and gravy combo with hash browns and Dr. Pepper did not disappoint this morning! Just wish they would bring one back to the bluff!
Nice clean restaurant, good service and friendly locals
My Frisco burger was served on cold white sandwich bread. What happened to the toasted sourdough bread??
Great food and great service!
We didn't even make it to the food. If your going to have the GM and Assistant GM (or whatever Stephanie is calling herself on duty the service should be better. Why put the rudest person on the speaker? She has no regard for people's time and has NEVER been courteous. Being in a relationship with the GM shouldn't excuse poor service and attitude but it does at this location! Good luck complaining to the GM's boss, Kelley, they are good friends. Clearly this has been an issue before for me, I don't know why I even continue to try to eat here
Went there at 12:30, five employees standing in the kitchen talking and said be with you shortly while finishing their conversation about what they were doing the day before then another employee came in with everyone's lunch and they talked some more about how much it was and everything else while three more customers walked in still not taking orders. No one in the drive through or anything. Finally just walked out and no one bothered to say anything they were still talking to each other.
Couldn't get my order right. Then, I wanted me to pay for their mistake. Usually good service but I guess not all the time.
Love the howdy howdy girl at the window in the mornings she makes my day and the food is amazing! 5/5
Always fast and friendly best service
Restaurantji Recommends
Hardee's is a little in the expensive side, but have always enjoyed the food.
The food was cooked to perfection. The service, provided by Erin went above and beyond! She was so friendly and helpful!
The customer service was amazing. They greeted right away with a smile. They answered my questions about the menu and listened when I needed a special order for my son with food allergies. Our food was hot and fresh. I would absolutely recommend this Hardee's to my friends, family and anyone in my community looking for a positive atmosphere, great food and too notch customer service!!
Seriously had the best experience here tonight! Will definitely be back. Thank you Erin Waggoner for making this visit one to remember!
I just doir dashed the 3pc hand breaded chicken strip meal the chicken straps was cooked in old grease burnt taste fries was extremely cold sweet tea wasn't sweet I trashed the entire meal
Loading...