This place sucks the customer service is genuinely terrible and u feel like your being told to leave when ordering DO NOT EAT here
Atmosphere: 1
Food: 1
Service: 1
Faith Harvey
I have tried ordering multiple times a beef and cheddar at this location on separate occasions. When I get home and open the bag, its always a regular roast beef and I have been charged extra. Their service has gone down since covid. Would recommend to go to JFK Arby’s. Also the meat was ROOM TEMPERATURE when I pulled it out of the bag and bun was black from being burned.
Do NOT eat at this location... We ordered a gyro and a BBQ burger, we got a gyro that was overcooked and too hard to eat and a chicken sandwich, both were meals but we only got one fry. These people don't like their jobs and it shows. I'd give zero stars if that was an option 🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
Moogie Always
It's the nice Arby's. I always do drive thru so can't speak about inside. They are very nice. Order always correct.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef
brett kirschbaum
It is Arby's food is what it is and prices are high but not thier fault
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roast Beef
Jerrod McCracken
We've lived in Sherwood for over 10 years and this Arby's used to have decent service. However, since the pandemic they consistently get our orders wrong. I hoped this was just a fluke but it's not. Their staff couldn't make it more apparent they don't want to work there and treat everyone with indifference or worse. What's funny is how the owner seems to respond to these comments but they simply refer these poor reviews with some comment form, as is they can't comprehend the issues their customers face in their own store from these reviews. Laughably bad management.
Atmosphere: 1
Food: 2
Service: 1
Billy Guajardo
Order small fries ( they were cold)and a milkshake which was pretty good it cost just under ten bucks that's a little bit high for what I got
Horrible location. God forbid they mess your order up and you don’t realize it until you’re across town, because good luck getting them to answer the phone. So after driving back across town to get my order fixed I get met with attitude, We know this ain’t the Arby’s keeping them in business
Atmosphere: 1
Food: 1
Service: 1
Charlotte Williams
It says this is open at 9:30. That's a lie the lady says 10:00 am.
Jacqui Waalkes
Went inside to place a dine in order, was not acknowledged upon walking in. My partner and I used the restrooms and then came back to the front to order our meal. There were 4 employees who looked at us multiple times but spent over 5 minutes arguing about who was going to work the register. They also completely informed the other guest who was waiting as well. After trying to get their attention we left.
Sandwich was good but the fries were really hard.
Food: 3
Service: 3
This place sucks the customer service is genuinely terrible and u feel like your being told to leave when ordering DO NOT EAT here
Atmosphere: 1
Food: 1
Service: 1
I have tried ordering multiple times a beef and cheddar at this location on separate occasions. When I get home and open the bag, its always a regular roast beef and I have been charged extra. Their service has gone down since covid. Would recommend to go to JFK Arby’s. Also the meat was ROOM TEMPERATURE when I pulled it out of the bag and bun was black from being burned.
Atmosphere: 1
Food: 1
Service: 2
Only two people working, dining room was trash!
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Arby's Signature Sandwiches, Roast Beef
Do NOT eat at this location... We ordered a gyro and a BBQ burger, we got a gyro that was overcooked and too hard to eat and a chicken sandwich, both were meals but we only got one fry. These people don't like their jobs and it shows. I'd give zero stars if that was an option 🤮🤮🤮
Atmosphere: 1
Food: 1
Service: 1
It's the nice Arby's. I always do drive thru so can't speak about inside. They are very nice. Order always correct.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Roast Beef
It is Arby's food is what it is and prices are high but not thier fault
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Roast Beef
We've lived in Sherwood for over 10 years and this Arby's used to have decent service. However, since the pandemic they consistently get our orders wrong. I hoped this was just a fluke but it's not. Their staff couldn't make it more apparent they don't want to work there and treat everyone with indifference or worse. What's funny is how the owner seems to respond to these comments but they simply refer these poor reviews with some comment form, as is they can't comprehend the issues their customers face in their own store from these reviews. Laughably bad management.
Atmosphere: 1
Food: 2
Service: 1
Order small fries ( they were cold)and a milkshake which was pretty good it cost just under ten bucks that's a little bit high for what I got
Atmosphere: 2
Food: 1
Service: 2
I like that they have fries for $1.00 after 8pm
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The manager is so kind and friendly!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Love those Arby's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Horrible location. God forbid they mess your order up and you don’t realize it until you’re across town, because good luck getting them to answer the phone. So after driving back across town to get my order fixed I get met with attitude, We know this ain’t the Arby’s keeping them in business
Atmosphere: 1
Food: 1
Service: 1
It says this is open at 9:30. That's a lie the lady says 10:00 am.
Went inside to place a dine in order, was not acknowledged upon walking in. My partner and I used the restrooms and then came back to the front to order our meal. There were 4 employees who looked at us multiple times but spent over 5 minutes arguing about who was going to work the register. They also completely informed the other guest who was waiting as well. After trying to get their attention we left.
Service: 1
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