Sonic Drive-In

I came here for lunch with my Mom today & Elizabeth took our order & I have never in my life been spoken to SO rudely. She was impatient & rude. You can't talk to customers like that. Terrible service.

Atmosphere: 1

Food: 3

Service: 1

This might possibly be the most mismanaged, un-led, disorganized Sonic in North America. This is a pic of the strawberry slush I got today. All four of them looked like this. The reasoning “our slush machine is extra thick today”

Let’s not pretend, your slushies come from a bib system. Whoever is running the store needs to either maintain the equipment or change the empty bib out.

This isn’t the 1st, 2nd, or even 5th time this location has failed to deliver. Last week, I waited at the drive thru menu for 9 minutes while the girl at the window visited with her friends who were outside their car standing around the pickup window.

Multiple times orders have been wrong, missing items, etc.

I’m a multi-unit owner of a national franchise. I understand the challenges of running restaurants, building culture in your stores, and maintaining excellence. I LOVE Sonic, but this absolutely misses the mark. Reach out if you’d ever like some operational help.

Atmosphere: 1

Food: 1

Service: 1

Strawberry milkshake drive thru

Atmosphere: 1

Food: 5

Service: 5

I love sonic

Atmosphere: 5

Food: 5

Service: 5

Worst sonic i have ever been to in my entire life

Atmosphere: 1

Food: 1

Service: 1

15 minute wait time for 2 drinks

Atmosphere: 3

Food: 2

Service: 1

Always have my mobile order ready! Car hop was very friendly with a smile on her face!

Atmosphere: 5

Food: 5

Service: 5

The stalls that they have for “mobile pickup” don’t work in the app.

Atmosphere: 3

Food: 4

Service: 1

Absolutely terrible service.

Atmosphere: 1

Service: 1

Fast easy and delicious, one of the best Sonics in

Atmosphere: 5

Food: 5

Service: 5

This sausage burrito has about 3 bits of sausage and the shredded cheese is replaced with cheese sauce. I come to sonic soley for their breakfast burrito. If I wanted cheese sauce I'd go to taco bell. I will say the carhop was great though.

Atmosphere: 4

Food: 1

Service: 5

Food was Hot fast service server was very nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Nugget

I hate to see that this sonic has so many bad reviews but this is my favorite one. Actually just drove out here from Fayetteville just to have guaranteed good food. Keep it up you guys ROCK!!!!! Sad I have one 3 minutes away from my home that sucks but i’m grateful to have a go to!!

Atmosphere: 5

Food: 5

Service: 5

It's always a great day at sonic; however, today's visit, to each location, was absolutely amazing! Thanks so much.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Tots

If I could give this location a Zero I would. I received a text on 9/19/24 for a BOGO Footlong Coney. It gave 3 options to order. In the App, Online or at Drive In. There was no disclaimer saying at participating stores only. They would not honor it. The guy taking my order was also very rude. I will "NEVER" go to this location again. We have over 100 employees at our office/warehouse in Tontitown. They will all know about this incident.

Service: 1