The gentleman in there was great nice and kind. The older lady there she just had no urgency to get to the other customers online order from what it sounded like she was talking on the phone not sure. But I had asked about a sauce and she just said no we don't have it and won't get it back. Well okay, didn't seem like she really wanted to be there kinda had an attitude the whole time she helped me.
Atmosphere: 3
Food: 4
Service: 3
Kara Sloan
Today at the Subway on sunset in Springdale the woman at the counter was outstanding if I have never given a Google review before but her customer service was so great that it inspired me to do this for the first time, she was kind, very informative and knowledgeable about the sandwiches, and patient with me even after I did not know what I wanted whoever hired her and trained her has a great judge of character she made my sandwich to perfection the vegetables were crisp and fresh and absolutely delicious, not to mention the presentation of the sandwich was divine. That was definitely worth the money. I did ask her name I don't know if she would feel comfortable with me posting it on the Google but I will tell you it started with a c. ..... Thank you for the great sandwich today
Atmosphere: 5
Food: 5
Service: 5
Josh Davis
Rakeem is awesome! He needs a raise. Sandwiches are amazing! I stopped coming to this subway because the sandwich artist didn’t care but he cares a lot! I have come back 3 days in a row!
Atmosphere: 5
Food: 5
Service: 5
Amber Nance
EDIT ADDED: I went back in 2 weeks later to see why I hadn't gotten a refund. They gave me a gift card for my refund plus $10 for the trouble. There was also an apology. On May 30th I ordered a pickup order from the Subway located at 2576 W. Sunset Suite B in Springdale, AR. When I arrived the young man working the counter placed his finger up at me as if to say “one minute” without so much as a greeting. He was working on sandwiches for the 2 people at the counter. He eventually asked me what I needed and I stated that I was there to pickup the order placed for Amber. About that time 6-7 other people came in and proceeded to get in line. At that time he told everyone that he didn’t have enough bread to serve everyone and that it would be 30+ minutes, so they could either leave or wait. At that time, I asked if my order was done, he said “no”, so I inquired to see if it was started, he again said “no”. I asked him to cancel it and he said it can’t be cancelled. I then stated that I placed the order over 40 minutes ago and that I couldn’t wait. At that time he slammed the knife down on the counter and yelled at me “Lady, I’m a little busy.” After that, several people left just at the fact that his behavior was ridiculous. I want a full refund. I didn’t get any of the food I paid for. I’ve put in a complaint online and I’ve heard nothing back. He said he was going to cancel as I walked out, but guess what, the $40+ processed and I’ve not received any type of refund. Never got any food.
Atmosphere: 1
Food: 1
Service: 1
Shan Cook
They did not have the item that I ordered. They still proceeded to make the sandwich with different items that were not in the order. I asked if they had the items and she stated no she just made it on something different. I asked why she would Make the sandwich with something that I did not order and then not even state that she didn't have it when I came to pick up the order. Her excuse was management states that we can go ahead and switch out the items without telling because it's close enough to what you ordered. But it's not what I ordered. Another excuse that she kept providing what she was not properly trained. Then why are you working by yourself?
Shae Chafin
Always have a fast and smooth experience. I usually order online but the employees are very friendly!
Atmosphere: 5
Food: 5
Service: 5
Breiuana White
My husband got a sub from here just now and it literally had two pieces of meat on the sandwich. Very disappointed. Subway never does that if you go inside but if you order online, they make it wrong? I called the store to express how insane it was that they thought the sandwich was acceptable to give out but no one answered. Do better!
Food: 1
Service: 1
Alexander Kevwitch
Came to eat at 9:34AM and they had a open sign on but door was locked and nobody was inside
Service: 1
Kendra Roberts
My girl Andi hooked my team ALLLLLLLL the way up!! She was awesome working by herself took great care of 20 of my girls!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Danny McMillan
Subs are AWESOME and got 3 for?19.00
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
After placing a order from another subway that messed up my order my wife decided to call nearest by subway to check in because subway that messed up order had closed doors at 9:30 before close time, Andie took the time to remake our order and be kind although it wasn’t them Fault, at last she helped out and and we were happy with the correct food.
Atmosphere: 5
Food: 5
Service: 5
Diana Antuna
Andi was awesome. I rushed in literally at closing and she was sweet and professional and made me a great sandwich! It’s hard to find this kind of service these days!
Atmosphere: 5
Food: 5
Service: 5
Chandler Martin
This location is one of my wife and I’s favorite. Andie was so awesome and was super helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
rosie therrien
They messed up both my sandwiches not paying attention to me while i was talking
Atmosphere: 1
Food: 1
Service: 1
Merry McGriff
Had trouble using the online platform to place my order, but when I explained to the gentleman that was working what had happened, he was more than happy to make it right. He went the extra step to ensure customer satisfaction. I wish I had his name. He works at the Subway on Sunset Ave. THANK YOU FOR GREAT FRIENDLY CUSTOMER SERVICE. MUCH APPRECIATED.
The gentleman in there was great nice and kind. The older lady there she just had no urgency to get to the other customers online order from what it sounded like she was talking on the phone not sure. But I had asked about a sauce and she just said no we don't have it and won't get it back. Well okay, didn't seem like she really wanted to be there kinda had an attitude the whole time she helped me.
Atmosphere: 3
Food: 4
Service: 3
Today at the Subway on sunset in Springdale the woman at the counter was outstanding if I have never given a Google review before but her customer service was so great that it inspired me to do this for the first time, she was kind, very informative and knowledgeable about the sandwiches, and patient with me even after I did not know what I wanted whoever hired her and trained her has a great judge of character she made my sandwich to perfection the vegetables were crisp and fresh and absolutely delicious, not to mention the presentation of the sandwich was divine. That was definitely worth the money. I did ask her name I don't know if she would feel comfortable with me posting it on the Google but I will tell you it started with a c. ..... Thank you for the great sandwich today
Atmosphere: 5
Food: 5
Service: 5
Rakeem is awesome! He needs a raise. Sandwiches are amazing! I stopped coming to this subway because the sandwich artist didn’t care but he cares a lot! I have come back 3 days in a row!
Atmosphere: 5
Food: 5
Service: 5
EDIT ADDED: I went back in 2 weeks later to see why I hadn't gotten a refund. They gave me a gift card for my refund plus $10 for the trouble. There was also an apology.
On May 30th I ordered a pickup order from the Subway located at 2576 W. Sunset Suite B in Springdale, AR. When I arrived the young man working the counter placed his finger up at me as if to say “one minute” without so much as a greeting. He was working on sandwiches for the 2 people at the counter. He eventually asked me what I needed and I stated that I was there to pickup the order placed for Amber. About that time 6-7 other people came in and proceeded to get in line. At that time he told everyone that he didn’t have enough bread to serve everyone and that it would be 30+ minutes, so they could either leave or wait. At that time, I asked if my order was done, he said “no”, so I inquired to see if it was started, he again said “no”. I asked him to cancel it and he said it can’t be cancelled. I then stated that I placed the order over 40 minutes ago and that I couldn’t wait. At that time he slammed the knife down on the counter and yelled at me “Lady, I’m a little busy.” After that, several people left just at the fact that his behavior was ridiculous. I want a full refund. I didn’t get any of the food I paid for. I’ve put in a complaint online and I’ve heard nothing back. He said he was going to cancel as I walked out, but guess what, the $40+ processed and I’ve not received any type of refund. Never got any food.
Atmosphere: 1
Food: 1
Service: 1
They did not have the item that I ordered. They still proceeded to make the sandwich with different items that were not in the order. I asked if they had the items and she stated no she just made it on something different. I asked why she would Make the sandwich with something that I did not order and then not even state that she didn't have it when I came to pick up the order. Her excuse was management states that we can go ahead and switch out the items without telling because it's close enough to what you ordered. But it's not what I ordered. Another excuse that she kept providing what she was not properly trained. Then why are you working by yourself?
Always have a fast and smooth experience. I usually order online but the employees are very friendly!
Atmosphere: 5
Food: 5
Service: 5
My husband got a sub from here just now and it literally had two pieces of meat on the sandwich. Very disappointed. Subway never does that if you go inside but if you order online, they make it wrong? I called the store to express how insane it was that they thought the sandwich was acceptable to give out but no one answered. Do better!
Food: 1
Service: 1
Came to eat at 9:34AM and they had a open sign on but door was locked and nobody was inside
Service: 1
My girl Andi hooked my team ALLLLLLLL the way up!! She was awesome working by herself took great care of 20 of my girls!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie
Subs are AWESOME and got 3 for?19.00
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Savory Rotisserie-Style Chicken Caesar Signature Wrap
Restaurantji Recommends
After placing a order from another subway that messed up my order my wife decided to call nearest by subway to check in because subway that messed up order had closed doors at 9:30 before close time, Andie took the time to remake our order and be kind although it wasn’t them Fault, at last she helped out and and we were happy with the correct food.
Atmosphere: 5
Food: 5
Service: 5
Andi was awesome. I rushed in literally at closing and she was sweet and professional and made me a great sandwich! It’s hard to find this kind of service these days!
Atmosphere: 5
Food: 5
Service: 5
This location is one of my wife and I’s favorite. Andie was so awesome and was super helpful and friendly!
Atmosphere: 5
Food: 5
Service: 5
They messed up both my sandwiches not paying attention to me while i was talking
Atmosphere: 1
Food: 1
Service: 1
Had trouble using the online platform to place my order, but when I explained to the gentleman that was working what had happened, he was more than happy to make it right. He went the extra step to ensure customer satisfaction. I wish I had his name. He works at the Subway on Sunset Ave. THANK YOU FOR GREAT FRIENDLY CUSTOMER SERVICE. MUCH APPRECIATED.
Atmosphere: 5
Food: 5
Service: 5
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