The Buttered Biscuit - Springdale

Best biscuits I've ever had!

Food was decently good. The cinnamon roll biscuit was unique. The gravy was super good and the sweet
Potato bowl was okay. The service was very meh so don’t expect anything amazing in that department.

Atmosphere: 4

Food: 4

Service: 3

stopped by after an appointment- it super cute inside! we ordered the strawberry cheesecake pancakes and they were so good, and we ordered a blt-a and got a chicken bacon wrap instead. not what we wanted, took forever to flag down our waitress, and we didn’t want to wait longer so i asked for avocado on the side- getting the avocado legitimately took 10 minutes and we were still charged- i paid in cash it was 31.25 and they round cash to up the nearest dollar? so it was $32 for a wrong order- we were there for over an hour😩

Atmosphere: 5

Food: 4

Service: 1

Our server Jennessee was wonderful, breakfast was awesome! Those pancakes..... oh my. And Best biscuits of my whole life! We were just passing through, and we're glad we stopped!

Atmosphere: 5

Food: 5

Service: 5

Jennessee is an amazing waitress with excellent customer service

Atmosphere: 5

Food: 5

Service: 5

The Buttered Biscuit in Springdale was very good. Quick service and great food, much worth the drive from Fayetteville! Our server Isabelle was great.

Atmosphere: 5

Food: 5

Service: 5

very good food and amazing customer service! well done!

Atmosphere: 5

Food: 5

Service: 5

Overpriced mediocre breakfast food. The girl who took my order was rude. Took forever to get the food out even when they were not busy.

Atmosphere: 1

Food: 1

Service: 1

Blueberry pancakes and the Winchester chicken biscuit w/gravy were incredible. Service excellent and would recommend it to anytime.

Atmosphere: 5

Food: 5

Service: 5

We put our name in at 9:00 on a Sunday morning and was told that we had 8 parties ahead of us. We checked back at 10:00 and was told we were down to 3 parties ahead of us. At 10:45 I checked back in and was told that there was 6 parties ahead of us. The manager said that people were able to put their wait time in online and cheat the system. We left and went to another restaurant. The worst customer experience I have had in North West Arkansas.

Update 11/2/2025. Went back. Cortez, the manager remembered me and came to our table and talked with us. He took it all to heart and we really appreciated his honesty about the situation and the steps taken to not have that happen to anyone in the future. We will continue eating here. The food is always great.

Atmosphere: 5

Food: 5

Service: 5

Overall great experience.

My 8yo daughter rated her unicorn pancake a 10 out of 10. My 4yo rated his kids pancake, egg, and bacon 8 out of 10. My 2yo rated the same meal 9 out of 10.

My husband rated his goat trail hash 9 out of 10. He said it could use a shake of salt.

I rated my sweet potato hash a 9 out of 10. It was great, but would have been better with a poached egg.

Wonderful restaurant and great staff!

Horrible experience all around! Made reservations which clearly didn’t make a difference! Had to wait 35 minutes after we arrived even though our reservation indicated a 0 wait time once we checked in. Waited another 12 minutes for someone to acknowledge us once we were seated. Had to flag down a worker and ask if we could please get a drink and place our order. Food took over 40 minutes to come out. All of this would have been somewhat easier to digest if someone would have just came over and explained there was a delay and reason for lack of service. No one ever even came over to offer us a refill of water, offer a coffee or even bring a simple biscuit over while we waited. We were there almost a total of 2 hours! Unacceptable and may have been worth it if the food was better than subpar, but sadly it was not! Will never go back nor recommend to anyone! Do better, Management!
And they don’t indicate or mention every single item you request to be GF will have a $2-4 up-charge. If they show it on the menu- I never saw it.

Food: 2

Service: 1

Delicious! Best service Sarah was great! Very attentive

Atmosphere: 5

Food: 5

Service: 5

After ordering our food, it took an hour and a half to get it. We were given and charged 2 baskets of biscuits when we ordered one. The cinnamon roll was supposed to be GF and was not. My daughter w celiac disease is now ill. We had to ask for our food 3 times. The server said she was sorry for the wait and they were slammed. However, the people sat at same time, and after us , got their food, ate it and paid before we got food. I asked for a check. Waitress said food was ready and she could box it. It then took another 15 minutes. It was almost $100. For to go food we had to wait over an hour for. They did not comp anything. Just an awful experience. Management should have seen the time in ticket and realized this and comped some of the food. They also charge for coffee refills. Just unacceptable.

Atmosphere: 2

Food: 2

Service: 1

Found a fly in my food