I have been sitting outside here for 15 minutes for them to re-do my order because it was all wrong…had to finally go in and get my order. Service here is terrible!
Jessica Murphy
Not all but for the most part, a lot of the employees are rude. Not only that, but food quality is horrible. I've worked fast food and our fries were so hard and I could tell they were left under the heating station for the fries too long! Customer service sucks as well as food quality. Really hate we are limited to fast food restaurants here in town, cause both are horrible.
Sandra Cazarez
Took a while just getting my order in the system cause the workers weren’t trained correctly(still got it wrong afterwards),took forever getting my food to me let alone my 2 drinks, finally got my food to find out they put absolutely no toppings on my sandwich beside one pickle and the patty really? For a fast food place yall took absolutely forever and still got my order wrong
David Mcgough
Ordered inside to eat there only to have a worker come by my table and ask if I ordered food wich the table marker should have gave her a clue I did then she tells me we have been calling out your order but you were on your phone and that it’s at the counter.
Liz B
The restrooms are disgusting every time I have to use them. To make matters worse, the restaurant dining room stinks, the employees are ridiculously slow as well as rude, and sometimes they will attempt to overcharge customers (putting the extra amount in their pockets). If you can avoid this McDonald's location, then do it!
-LizB
Atmosphere: 1
Food: 1
Service: 1
Oakley Price
The soda fountain needs to be cleaned or something, their drinks as of December 2024 taste like colored sewer water. Service was fine, but the drinks and the food quality has gone down significantly in the past few months. If it wasn’t for them being the only one of three fast food locations here, and accessible on my breaks, I wouldn’t even force myself to suffer through their sewage water drinks and plastic food. Do better.
Atmosphere: 1
Food: 1
Service: 2
Melinda Williams
Ordered on the app, get there to pick up my order and had to request my drinks as the worker shorted me drinks. Get home only to find I only had 1/2 of my food. Tried calling 4 times and got no answer. Drove back and the manager on duty tried to argue she knew I had all my fries, I literally had 2 empty fry bags and no fries in bottom of the bag. I tell her what all I’m missing again ( nuggets and fries) only to still not receive all my order when she brought it back to me. Just gave up and decided arguing with her wasn’t worth my time as apparently she can’t count nor read a receipt. Food was also cold and drinks tasted terrible.
Atmosphere: 1
Food: 2
Service: 1
Lesa Jones
Food was cold cheese on burger not melted
Atmosphere: 3
Food: 1
Service: 3
John Bolin
Stopped in the gas station in same building to get a cup of coffee
As a 20 year truck driver , I've eaten at alot of Mickey Ds across the U.S . I've eaten at the Star City facility quite a bit over the years. This is one of the best if not the best I've had the pleasure to visit . I really don't eat at any other McDonald's. Especially the ones in Little Rock Arkansas & Birmingham Alabama. Those are some the worst.
Atmosphere: 5
Food: 5
Service: 5
Michelle Miller
I recommend anything on the menu, when you go to McDonald's their is no right or wrong it's what you want.
Good service food was good.
I have been sitting outside here for 15 minutes for them to re-do my order because it was all wrong…had to finally go in and get my order. Service here is terrible!
Not all but for the most part, a lot of the employees are rude. Not only that, but food quality is horrible. I've worked fast food and our fries were so hard and I could tell they were left under the heating station for the fries too long! Customer service sucks as well as food quality. Really hate we are limited to fast food restaurants here in town, cause both are horrible.
Took a while just getting my order in the system cause the workers weren’t trained correctly(still got it wrong afterwards),took forever getting my food to me let alone my 2 drinks, finally got my food to find out they put absolutely no toppings on my sandwich beside one pickle and the patty really? For a fast food place yall took absolutely forever and still got my order wrong
Ordered inside to eat there only to have a worker come by my table and ask if I ordered food wich the table marker should have gave her a clue I did then she tells me we have been calling out your order but you were on your phone and that it’s at the counter.
The restrooms are disgusting every time I have to use them. To make matters worse, the restaurant dining room stinks, the employees are ridiculously slow as well as rude, and sometimes they will attempt to overcharge customers (putting the extra amount in their pockets). If you can avoid this McDonald's location, then do it!
-LizB
Atmosphere: 1
Food: 1
Service: 1
The soda fountain needs to be cleaned or something, their drinks as of December 2024 taste like colored sewer water. Service was fine, but the drinks and the food quality has gone down significantly in the past few months. If it wasn’t for them being the only one of three fast food locations here, and accessible on my breaks, I wouldn’t even force myself to suffer through their sewage water drinks and plastic food. Do better.
Atmosphere: 1
Food: 1
Service: 2
Ordered on the app, get there to pick up my order and had to request my drinks as the worker shorted me drinks. Get home only to find I only had 1/2 of my food. Tried calling 4 times and got no answer. Drove back and the manager on duty tried to argue she knew I had all my fries, I literally had 2 empty fry bags and no fries in bottom of the bag. I tell her what all I’m missing again ( nuggets and fries) only to still not receive all my order when she brought it back to me. Just gave up and decided arguing with her wasn’t worth my time as apparently she can’t count nor read a receipt. Food was also cold and drinks tasted terrible.
Atmosphere: 1
Food: 2
Service: 1
Food was cold cheese on burger not melted
Atmosphere: 3
Food: 1
Service: 3
Stopped in the gas station in same building to get a cup of coffee
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place in my little town
Atmosphere: 5
Food: 3
Service: 5
Very good experience
Atmosphere: 5
Food: 5
Service: 5
Common
As a 20 year truck driver , I've eaten at alot of Mickey Ds across the U.S . I've eaten at the Star City facility quite a bit over the years. This is one of the best if not the best I've had the pleasure to visit . I really don't eat at any other McDonald's. Especially the ones in Little Rock Arkansas & Birmingham Alabama. Those are some the worst.
Atmosphere: 5
Food: 5
Service: 5
I recommend anything on the menu, when you go to McDonald's their is no right or wrong it's what you want.
Atmosphere: 5
Food: 5
Service: 5
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